BackYard - Desert Ridge

BackYard - Desert Ridge reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. D

   Dina

   Hawaii8 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 2
   4. Ambience 5

   Too loud with live music night but overall LOVED that we could bring my sisters service dog and be at a fun environment. Food was excellent! Server was not attentive or friendly. Just worked and didn’t make small talk or go above and beyond. Te food servers were friendly/cordial and timely.
   

   BackYard - Desert RidgeResponded 3 days ago

   Thanks for the review! We hope to see you again soon!
   

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2. J

   Jamaica

   Indiana3 reviews

   5.0

   Dined on May 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was great, food was delicious. Great place to bring your dog and watch a game!
   

   BackYard - Desert RidgeResponded on May 19, 2025

   We're so glad you enjoyed the food and atmosphere! We hope to welcome you back again soon.
   

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3. e

   erin VIP

   Phoenix / Arizona7 reviews

   1.0

   Dined on May 11, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We made a reservation and asked to be close to family and at a table that we can see the stage. We were nowhere close to the other table and were told that there was nothing they could do because they were completely booked for reservations. I would have been ok with this explanation had the restaurant been busy but it was almost empty aside from the people Watching the concert, the majority of which did not make a reservation. The restaurant was not full, the entire half was completely empty the entire time we were there and people without reservations were just sitting wherever they could find a seat, including at our table. The service was super slow and sporadic. We had planned to eat but it took so long we ended up going to another restaurant after the show.
   

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4. M

   Michael

   Unspecified1 review

   5.0

   Dined on May 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Table was ready when we got there.. staff are friendly.. food was really good.. ohhh.. Dog friendly too!!! we will be going back!!!
   

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5. B

   Brian

   Phoenix / Arizona1 review

   5.0

   Dined on April 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   first time there with some friends and not only did they accommodate our changed initial seating but we got great food and great service for our first time there. we will definitely be back. thanks for a great time and using openable worked perfect
   

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6. J

   Jean VIP

   Detroit9 reviews

   2.0

   Dined on April 13, 2025

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 3

   Food was so bland that even salt and pepper could not save it. We ordered 5 different dishes and every one of them lacked flavor, even the carne asada tacos. Despite that, the service was great and the ambiance was fun if a bit chaotic.
   

   • 

   BackYard - Desert RidgeResponded on April 28, 2025

   Jean, thanks for taking the time to leave us a review. We're so glad to heat that you enjoyed the service and atmosphere. We appreciate your feedback regarding the flavor and we'll be sure to pass it along to management. Feedback like yours helps us make improvements, so thank you for taking the time to leave us a review. We hope to see you again soon!
   

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7. A

   Angela

   Unspecified1 review

   5.0

   Dined on March 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The low table was strange but a cool concept. A little hard to eat your food though. The service was excellent!!
   

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8. N

   Nathan VIP

   Phoenix / Arizona25 reviews

   3.0

   Dined on February 27, 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 2

   Food was ok - fair at best. Caesar salad dressing was blah - lacked seasoning. The wings were overcooked and dry. Extremely noisy such that a conversation was hard to accomplish. The chairs were uncomfortable and not suitable to eat at the table.
   

   BackYard - Desert RidgeResponded on February 28, 2025

   Nathan, thanks for taking the time to leave us a review. We appreciate your feedback about the food and we'll be sure to share it with the kitchen team to make improvements. As for the noise level, we understand it can get fairly loud, especially because we are a live music venue. If you're looking for a quieter dinning experience, we recommend coming during lunch! Thanks again for the feedback and we hope to welcome you back soon.
   

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9. M

   MELANIE

   Phoenix / Arizona2 reviews

   1.0

   Dined on February 21, 2025

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 3

   It took me over 45 mins to get the beer I ordered. It was busy yes, but people at my table got their second beers while I was waiting for my FIRST! I ordered a draft Modelo. I was disappointed in the Service. Normally it is great!
   

   BackYard - Desert RidgeResponded on February 28, 2025

   Melanie, thank you for taking the time to leave us a review! We will be sure to share your feedback regarding service with management to make necessary improvements. Thanks again and we hope to welcome you back for a better experience!
   

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10. OT

    OpenTable Diner

    San Francisco2 reviews

    5.0

    Dined on February 21, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Natalia was an incredible waitress. Very prompt and polite.
    

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