BAK' | Fire Steakhouse

BAK' | Fire Steakhouse reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. A

   Aerial Elise

   Miami - Dade2 reviews

   3.0

   Dined on May 23, 2025

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 2

   Unfortunately, my experience at BAK’ Fire Steakhouse was disappointing. The service fell short, and the waiter overcharged us when converting from pesos to USD, which felt dishonest. My guest was overcharged on his card 3 TIMES which resulted in his card being shut off which is a major inconvenience while traveling. The food didn’t make up for the poor service, and I left feeling frustrated rather than satisfied. I wouldn’t recommend it based on this experience.
   

   BAK' | Fire SteakhouseResponded 4 days ago

   We sincerely regret that your experience did not meet your expectations. Thank you for bringing this matter to our attention. We take your feedback seriously and would like to gather more details to address the specific issues you encountered. Our goal is to provide exceptional experiences, and your input is crucial in helping us improve. Could you kindly share your contact information via direct message so that we can review the situation further?
   

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2. T

   Tameka

   Las Vegas11 reviews

   4.0

   Dined on May 19, 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Food was great! A little over priced For Mexico but it was good. I was disappointed with all the money we spent they wouldn’t allow us to cut my bday cake. Not great service in my opinion
   

   BAK' | Fire SteakhouseResponded 4 days ago

   Thank you for your kind review. We are thrilled to hear that you had a wonderful experience at BAK'. Whether it’s the food, service, or atmosphere, we’re glad everything met your expectations. We look forward to welcoming you back soon!
   

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3. J

   Jan

   Denver / Colorado2 reviews

   5.0

   Dined on May 18, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The service was impeccable, the ambiance was amazing. The music was a bit too loud at times. We had a really, really nice time! Glad we tried your restaurant!
   

   BAK' | Fire SteakhouseResponded 4 days ago

   Thank you for your kind review. We are thrilled to hear that you had a wonderful experience at BAK'. Whether it’s the food, service, or atmosphere, we’re glad everything met your expectations. We look forward to welcoming you back soon!
   

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4. T

   Taylor

   Minneapolis - St. Paul1 review

   5.0

   Dined on May 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and experience worth the price point. Truly enjoyed our time here
   

   BAK' | Fire SteakhouseResponded on May 7, 2025

   Thank you for your kind review. We are thrilled to hear that you had a wonderful experience at BAK'. Whether it’s the food, service, or atmosphere, we’re glad everything met your expectations. We look forward to welcoming you back soon!
   

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5. M

   MARIANO

   Mexico City4 reviews

   4.0

   Dined on May 2, 2025

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 5

   Muy bueno todo, muy caro pero lo que sí no es creíble es que pedí unas alcachofas Tempura y estaban peor que pescaditos de la central de abastos fritos en aceite quemado, de hecho me enfermé, sáquenlas del menú.
   

   BAK' | Fire SteakhouseResponded on May 5, 2025

   Thank you for your kind review. We are thrilled to hear that you had a wonderful experience at BAK'. Whether it’s the food, service, or atmosphere, we’re glad everything met your expectations. We look forward to welcoming you back soon!
   

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6. A

   Angela VIP

   San Francisco Bay Area10 reviews

   3.0

   Dined on May 1, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 5

   The place is beautiful, loved the ambiance and the music. The food was good. Service was odd. Just not to the level we expected for a pricyer meal. The server mixed our salad and served it to us, but then took the bowl away with food still in it.. never got to finish the salad and when we asked he didn’t understand what we were saying. Very very odd. He tried upselling us from 14oz of steak to 21oz.. tried telling us the 14oz was very small- showing us the size of his fist.. which was not accurate in the slightest. I showed him the pic on the menu of the very large steak we meant to order and he insisted it was too small. We ordered an extra app incase. We ended up not needing the extra app and should have trusted ourselves initially. When we sat down they asked if we wanted water (first time the whole trip anyones asked us if we wanted water upon arrival) we said yes… they charged us $40 for 2 water bottles …. which is so absurd. It was way too expensive in my opinion. The experience va the price did not align at all. We ate a much larger, better and more beautifully presented meal and had exceptional service at taboo the night before for $100 less. Between the overpriced menu, the weird experience with the salad and the shady upselling.. we wouldn’t return to Bak or recommend it to anyone else.
   

   BAK' | Fire SteakhouseResponded on May 5, 2025

   Thank you for your kind review. We are thrilled to hear that you had a wonderful experience at BAK'. Whether it’s the food, service, or atmosphere, we’re glad everything met your expectations. We look forward to welcoming you back soon!
   

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7. K

   Keydron VIP

   New Orleans26 reviews

   5.0

   Dined on April 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great spot! It’s a little on the pricey side, but great food and service! It sits in the heart of other hot spots/restaurants. It’s also very nice shopping, featuring local vendors. Overall, great spot!
   

   BAK' | Fire SteakhouseResponded on April 29, 2025

   Thank you for your kind review. We are thrilled to hear that you had a wonderful experience at BAK'. Whether it’s the food, service, or atmosphere, we’re glad everything met your expectations. We look forward to welcoming you back soon!
   

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8. J

   Julie VIP

   Toronto6 reviews

   5.0

   Dined on April 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had such an amazing experience! The food was so good and our servers (Roori & Estevan) were beyond incredible!
   

   BAK' | Fire SteakhouseResponded on April 29, 2025

   Thank you for your kind review. We are thrilled to hear that you had a wonderful experience at BAK'. Whether it’s the food, service, or atmosphere, we’re glad everything met your expectations. We look forward to welcoming you back soon!
   

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9. A

   Ana

   Las Vegas1 review

   5.0

   Dined on April 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The tomahawk was incredible, as well as the risotto and the cocktails. Super recommend
   

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   BAK' | Fire SteakhouseResponded on April 24, 2025

   Thank you for your kind review. We are delighted to hear that you enjoyed the dishes at BAK'. Our team strives to offer only the freshest and most flavorful ingredients, and it’s wonderful to know you had a great culinary experience. We look forward to welcoming you back soon!
   

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10. D

    Daimara

    Naples1 review

    5.0

    Dined on April 20, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Awesome experience!!! We loved everything, from the service to the food!!! Excellent service and food. We will be back soon!!!!
    

    BAK' | Fire SteakhouseResponded on April 21, 2025

    Thank you for your generous rating. We are delighted to hear that you had a positive experience at BAK'. We look forward to welcoming you back soon.
    

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