BAO Restaurant

Review summary

1. M

   Michele

   VIP

   Dallas

   7 reviews

   4.0

   7 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   Food was delicious! Especially the sushi but service was extremely slow.
   

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2. C

   Christine

   New York City

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Great food but the noise level was almost unbearable.
   

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3. D

   Daniel

   VIP

   New York City

   6 reviews

   2.0

   6 reviews

   Dined on January 31, 2025

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 4

   Asian fusion cuisine that had no Asian flavor whatsoever. Almost everything was really bland. Nice place and nice people though.
   

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4. A

   Aaron

   Raleigh

   12 reviews

   5.0

   12 reviews

   Dined on January 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Chilean sea bass was delicious and Jason, our waiter provided outstanding service! Would definitely go again.
   

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5. R

   Russell

   Caribbean

   1 review

   3.0

   1 review

   Dined on January 21, 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   “Rock and Roll” sushi roll with tempura shrimp was disappointing. Shrimp were literally popcorn sized with the batter included. Taste was OK but I have had much better. The Shrimp Pad Thai tasted as if it had been soaked in vinegar. After having asked for tap water we were advised that it was not a good idea (presumably because it may not be safe) so we opted for a single bottle of “still” water (about 1 liter in size) which set us back $9 USD. Surprised that there are so many 5-star reviews.
   

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6. M

   Melissa

   Washington DC

   6 reviews

   1.0

   6 reviews

   Dined on January 20, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   I reserved Bao while staying at the Westin to celebrate my mother’s birthday. Everything started out great until a large party arrived about 30 minutes after us. Once they came, we were completely ignored. We waited 45 minutes for two small appetizers. After waiting over and hour and twenty minutes, we still did not receive our food. I had to approach the server as he was serving the large party their entrees since they arrived much later than us. He advised they were plating the food now and it was coming right out. They brought my mom her food and not mine. I waited another ten minutes and informed them I didn’t want my food, to which they brought it out in a box and made me pay for it. I advised the manager that the service was horrible and that we were celebrating my mom’s birthday dinner, which was ruined. He didn’t apologize, instead he stared blankly. This place charges an additional twenty five percent in service and resort fees. I’d recommend dining elsewhere.
   

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7. D

   David

   VIP

   Wilmington

   19 reviews

   4.0

   19 reviews

   Dined on January 19, 2025

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 3

   Our dinner was great however the service was incredibly slow. It took an hour to get a drink from the bar and the appetizer came out before the drinks did (which we ordered first). The food made up for the service as it was outstanding.
   

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8. J

   Joan

   VIP

   New York City

   22 reviews

   4.0

   22 reviews

   Dined on January 11, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Bao offers a varied Asian menu. Prices were fair. We both had Pad Thai which was very good although I thought the shrimp were too hard. We also had edamame. We had the salted variety which was very tasty. My only complaint was the music was too loud ( although they turned it down when I asked ) and the noise from people talking was very loud. ( like a NYC restaurant). But overall for a weeks stay it is worth dinner for one night.
   

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9. S

   Steven

   New York City

   1 review

   5.0

   1 review

   Dined on January 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   The food here is outstanding and the staff is very friendly. The indoor dining room is very loud with conversation but it's not too much of a distraction. This was our second visit to Bao and we can't wait until next time!
   

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10. M

    Meghana

    Philadelphia

    1 review

    1.0

    1 review

    Dined on January 8, 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    Very bad experience We arrived at 8pm for our dinner and was not served any food till 9:45 pm The manager when questioned was unapologetic and didn’t feel the need to explain the delay The food was mediocre for the cost
    

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