Bar Louie - North Shore

Bar Louie - North Shore reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. A

   Alexis

   Pittsburgh1 review

   1.0

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   We waited 20min after being sat to have someone come over to get us drinks. We placed our food order with our drink order because we had plans after dinner. We waited another hour after we had placed our order and our food still wasn’t out. I finally got up to ask if someone could come over to our table since we only saw our server 3x in a 1hr and 20min span. We told them we had to leave due to prior plans and they comped the bill. The manager told us he had just gotten there and it was a mess, but he was there bussing tables when we were sat. I work in the service industry so I have patience when it comes to things like this, but it was not busy enough for the service to be that poor.
   

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2. P

   Pamela VIP

   Toronto58 reviews

   4.0

   Dined on March 25, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   We had a  large group (10) to celebrate a work birthday during our lunch hour. There was one waitress working so we had a slight wait to be seated, to place order, and to pay our bills but she was fantastic nonetheless. She was as a tentative as she could be with waiting on a few other tables. Took a while for burgers but they were all worth the wait. Surprised to be charged for Ranch and extra pickles. The Tuesday burger special was excellent! We saw the daily lunch specials and will return with a smaller party to ensure getting out within an hour.
   

   Bar Louie - North ShoreResponded 7 days ago

   Pamela - Thank you for taking the time to share your feedback! We're glad to hear your group enjoyed celebrating with us and that your server made a great impression, even during a busy lunch hour. We appreciate your patience with the timing and your note about the extra charges—I'll be sure to pass that along to the team. We're happy you enjoyed the Tuesday burger special and look forward to welcoming you back soon, whether with a smaller group or another celebration!
   

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3. B

   Beth VIP

   Pittsburgh40 reviews

   5.0

   Dined on February 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fun place to have drinks and appetizers after work. We had great service.
   

   Bar Louie - North ShoreResponded on March 1, 2025

   Thanks for the review, Beth! We're thrilled to hear that you had a fun evening! It's always great to know that our service met your expectations. We appreciate your high ratings and look forward to serving you again soon!
   

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4. K

   Kevin

   New York City6 reviews

   3.0

   Dined on February 22, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Worn out stadium bar. Waitress seems bothered to serve us. Good burgers Chairs and tables need some work
   

   Bar Louie - North ShoreResponded on March 1, 2025

   Kevin - Thank you for your feedback. We're glad you enjoyed the burgers, but we're sorry to hear that other aspects of your visit didn't meet expectation. I have sent an email to you which will allow me to look into your visit further and make this right. Sincerely, Lori / Bar Louie Guest Relations.
   

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5. T

   Teresa

   Pittsburgh1 review

   2.0

   Dined on February 15, 2025

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 2

   We went to celebrate Valentine's Day here and my husband's food had hair in it and it was cold. My steak was supposed to be medium rare and came out well done . Our server was great. She did everything she could to try and save the experience. The manager came out with a coupon for 2 free entrees but after the food we had we definitely wont go back
   

   Bar Louie - North ShoreResponded on February 16, 2025

   Teresa - Thank you for sharing your experience with us. We are sincerely sorry that your Valentine's Day celebration didn’t meet your expectations, and we apologize for the issues you encountered with the food. I have sent an email to you which will allow me to look into your visit further. Sincerely, Bar Louie Guest Relations.
   

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6. J

   Jack

   Philadelphia1 review

   2.0

   Dined on February 15, 2025

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 3

   Food was just not good. Only spot I could get a reservation for valentines days and there is a reason for that. Wish I cooked her dinner instead.
   

   Bar Louie - North ShoreResponded on February 15, 2025

   Jack - Thank you for sharing your feedback with us. We’re truly sorry to hear that the food didn’t meet your expectations, especially on such a special occasion. We always strive to deliver a great dining experience, and it’s clear we missed the mark during your visit. We care deeply about our guests and want to provide the best experience possible. I have sent an email to you which will allow me to look into your visit further. Sincerely, Bar Louie Guest Relations.
   

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7. J

   Julia

   Pittsburgh1 review

   1.0

   Dined on January 1, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Upset. Very disappointed. Waited 45 min for a drink and came out right before our meals. We even ordered an app. Waitress was very kind, not her fault at all.
   

   Bar Louie - North ShoreResponded on February 12, 2025

   Hey Julia, We're really sorry to hear about your recent experience at Bar Louie - North Shore. We understand how frustrating it can be to wait for your drinks and food, especially when you're looking forward to a nice meal. We're glad to hear that our staff was able to provide you with good service despite the unexpected delay. We appreciate your patience and understanding.I have sent an email to you which will allow me to look into your visit further and make this tight for you.
   

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8. B

   Brandon

   Pittsburgh1 review

   3.0

   Dined on December 31, 2024

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   Our Server was great, got our table early, food was good, Hostess was pushy after dinner - "No Rush at all but are you leaving soon?" As I'm finishing my 3rd $20 drink. Place wasn't full, no need to be pushy. Also had to ask for National Championship Playoff game to be put on, who wants to watch the news and Jeopardy at a bar?
   

   Bar Louie - North ShoreResponded on February 12, 2025

   Brandon - thank you for visiting! We're thrilled to hear that you enjoyed your meal and our service. We always aim to provide a comfortable and enjoyable atmosphere for our guests, so we're sorry to hear about the hostess. We also understand your concern about the game and we'll work on improving our timing. We appreciate your feedback and hope to see you again soon!
   

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9. B

   Brett

   Pittsburgh1 review

   4.0

   Dined on December 31, 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   They can’t cook a steak to temp. And they don’t like being asked to make it correctly
   

   Bar Louie - North ShoreResponded on January 27, 2025

   Brett - We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the best experience possible. I have sent an email to you which will allow me to look into your visit further. Sincerely, Bar Louie Guest Relations.
   

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10. D

    Doug

    Philadelphia27 reviews

    4.0

    Dined on December 25, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4

    They did not have enough people working on Christmas Eve but the people who were working were outstanding!!!! We had a great experience. And the food was DELICIOUS
    

    Bar Louie - North ShoreResponded on January 21, 2025

    Doug - thank you for your feed back and I'll be sure to pass along. Glad your overall visit was good!
    

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