Barrio Queen- Tempe

Review summary

1. OT

   OpenTable Diner

   Phoenix5 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Great food!! Awesome authentic vibe. Outdoor music was GREAT and we loved it, but it was very loud.
   

   Barrio Queen- TempeResponded 1 day ago

   Thank you for your great review! We're thrilled to hear that you enjoyed the authentic vibe and outdoor music at Barrio Queen. We understand that the volume can sometimes be a bit much, and we appreciate your feedback. Our team is always looking for ways to enhance our guests' experiences. We hope to welcome you back soon for more delicious food and lively atmosphere!
   

   Is this helpful?

2. N

   Nicki

   Phoenix5 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 5

   Our service was great and the salsa was wonderful however, the food wasn’t really hot although it came out quite quickly. It also lacked flavor and seasoning. Definitely won’t be returning. The live music was nice though.
   

   Barrio Queen- TempeResponded 1 day ago

   Hi Nicki, Thank you for your review! We're pleased to hear that you enjoyed the service and salsa at Barrio Queen. However, we apologize that the food did not meet your expectations in terms of temperature and flavor. Your feedback is important, and we will take action to look into these issues. We're glad you appreciated the live music, and we hope to have the opportunity to serve you again in the future.
   

   Is this helpful?

3. V

   Vicki VIP

   Vancouver29 reviews

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Edgar was somewhat attentive. Food okay and hostess not very friendly.
   

   Barrio Queen- TempeResponded 1 day ago

   Hi Vicki, Thank you for your feedback regarding your visit to Barrio Queen. We're glad to hear that Edgar was somewhat attentive, but we’re sorry to learn that the food and hostess did not meet your expectations. Your comments are important to us, and we will take action to look into these concerns with our team. We appreciate you sharing your thoughts and hope you’ll consider visiting us again for a more enjoyable experience in the future. Thank you!
   

   Is this helpful?

4. D

   Dan

   San Francisco1 review

   2.0

   Dined on March 20, 2025

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 2

   Service was very good.. Attentive server and quick response even thought restaurant was extremely busy. Noise levels were so loud we could not hear each other across the table. Food was terribly bland. Not much flavor. Food was cold.
   

   Barrio Queen- TempeResponded on March 23, 2025

   Hi Dan, thank you for sharing your experience at Barrio Queen. We're pleased to hear that you found the service attentive, but we are sorry to learn that the noise levels and food quality did not meet your expectations. Your feedback regarding the flavor and temperature of the food is valuable, and we will take action to look into these concerns with our team. We appreciate you taking the time to provide your insights and hope to improve your experience in the future. Thank you!
   

   Is this helpful?

5. OT

   OpenTable Diner

   Chicago1 review

   5.0

   Dined on March 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and great food. Very authentic Mexican food. Best service I have had in awhile!
   

   Barrio Queen- TempeResponded on March 23, 2025

   Thank you for your wonderful review! We're thrilled to hear that you enjoyed the great service and authentic Mexican food at Barrio Queen. Your kind words about our team mean a lot to us and inspire us to keep providing excellent experiences. We look forward to welcoming you back for more delicious meals and great service!
   

   Is this helpful?

6. OT

   OpenTable Diner

   Salt Lake City4 reviews

   3.0

   Dined on March 12, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Had a reservation, which was needed to get a table even on a Tuesday night. We were seated quickly, but then we waited and waited for our waitress to come take our order. The food came out quickly, but our drink order was never filled. We asked for that to be taken off of the order since we were nearly finished eating by the time our waitress finally made it back to our table. The food was tasty and we enjoyed what we ordered. It is a noisy restaurant, but the vibe and decor are fun.
   

   Barrio Queen- TempeResponded on March 15, 2025

   Hi there, Thank you for your review of Barrio Queen. We're glad to hear you enjoyed the food and the fun vibe, but we sincerely apologize for the delay in service and the drink order issue you experienced. Your feedback is important, and we will take action to address these concerns with our team. We appreciate you sharing your thoughts and hope to have the opportunity to provide you with a better experience in the future. Thank you!
   

   Is this helpful?

7. OT

   OpenTable Diner VIP

   Phoenix17 reviews

   4.0

   Dined on March 4, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Make sure if you made a reservation through Open Table the restaurant checks you in otherwise you may not get your points. They didn’t check me in and Open Table had to confirm my presence. I’m not sure I got my points.
   

   Barrio Queen- TempeResponded on March 8, 2025

   Thank you for your review! We're glad to hear you enjoyed your experience at Barrio Queen. We appreciate your feedback regarding the reservation check-in process through Open Table. Your concerns are important to us, and we will take action to ensure that our team is aware of the importance of checking in guests properly. We hope to provide you with a seamless experience on your next visit!
   

   Is this helpful?

8. k

   kevin

   New York City5 reviews

   5.0

   Dined on February 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and great service ,the restaurant is nice and spacious
   

   Barrio Queen- TempeResponded on February 23, 2025

   Thank you for your fantastic review, Kevin! We're delighted to hear that you enjoyed the great food and service at Barrio Queen, and that you appreciated the nice and spacious atmosphere. Your kind words inspire our team to continue delivering exceptional experiences. We hope to see you again soon for another memorable visit!
   

   Is this helpful?

9. E

   Eric

   Unspecified1 review

   2.0

   Dined on February 17, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   When we arrived, we waited at our table more than 15 minutes before anyone came to check on us. Even then we still weren’t offered drinks or even water. We had four or five different people waiting on us, not one specific server and at one point when our food was finally delivered, and I asked the person delivering our food if we could get some more salsa. His response was, “I don’t do that someone else will have to bring that to you.“ Additionally, two of us ordered soft drinks, which weren’t delivered until after our food had arrived and we were halfway done with our meals. The same could be said for our water glasses; repeatedly empty. Once again, we asked for additional salsa as there were six of us and only one salsa dish on the table. Needless to say the salsa was not refilled by the time we left. The food was tasty but the terrible service definitely overshadowed our meals and was all my guests were talking about as we left. It was my first time to your restaurant and I’m not sure I’ll be back after that negative first impression.
   

   Is this helpful?

10. R

    Rich

    Phoenix1 review

    3.0

    Dined on February 16, 2025

    1. Overall 3
    2. Food 4
    3. Service 1
    4. Ambience 4

    Server seemed very disinterested and hardly said a word to us even when we tried to. Seemed preoccupied buy other tables or people.
    

    Is this helpful?