Batuqui on the Falls

Review summary

1. C

   Carolyn

   Cleveland4 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I love this restaurant. Perfect for any occasion!
   

   Is this helpful?

2. OT

   OpenTable Diner

   Cleveland3 reviews

   4.0

   Dined on March 7, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Food was good and value good based an restaurant week menu. Tables a bit tight and close. Noice level high on 2nd floor. Service was excellent.
   

   Is this helpful?

3. R

   Raquel

   Cleveland3 reviews

   5.0

   Dined on February 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Amazing experience! Food and atmosphere were top notch.
   

   Is this helpful?

4. w

   william VIP

   Cleveland87 reviews

   5.0

   Dined on February 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and service is absolutely wonderful and second to none. It’s a little noisy on both the first and second floor. They have a wonderful outdoor dining, but obviously it’s closed for the winter.
   

   Is this helpful?

5. W

   William

   Cleveland4 reviews

   5.0

   Dined on February 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent dining experience, both food and service were great. Noise in the dining room was higher than expected which made it difficult to talk. Overall good dining experience.
   

   Is this helpful?

6. C

   Cindy VIP

   Cleveland6 reviews

   5.0

   Dined on February 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had a great dinner at Batuqui in Chagrin Falls last night! We sat at the bar and had fun talking to our bartender over an order of. Our favorite mussels and a refreshing Caprioska! I love Batuqui and I can’t wait to return! Thank you!
   

   Is this helpful?

7. R

   Rick VIP

   Cleveland24 reviews

   3.0

   Dined on February 18, 2025

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and services were fantastic. But the price point for the food was expensive. Also the room was so cold the staff and us needed to keep our coats 🧥 on. Not ideal 🥶🥶
   

   Batuqui on the FallsResponded on February 20, 2025

   Hi Rick, Thank you for your feedback. We are glad you enjoyed the food and service. We understand that our pricing might seem a bit high, but due to the current market conditions and inflation, the cost of high-quality ingredients has increased. We’re committed to providing the best experience with good quality produce, and we truly appreciate your understanding. We also apologize for the room temperature, it has been addressed and fixed to ensure a more comfortable experience. Thank you again for your valuable feedback, and we hope to welcome you back soon!
   

   Is this helpful?

8. A

   Anat

   Cleveland3 reviews

   5.0

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was extraordinary and food was very good.
   

   Is this helpful?

9. g

   gparente

   Cleveland2 reviews

   5.0

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The restaurant is quite lovely, the food is delicious and our waitress was delightful!
   

   Is this helpful?

10. A

    Adam

    Washington DC2 reviews

    4.0

    Dined on February 15, 2025

    1. Overall 4
    2. Food 5
    3. Service 1
    4. Ambience 5

    Food was incredible! Our server, however, was less than desirable. She came to our table to take our order and stared at us until we said something. Came back to take our main course order and that was the last we saw of her until the check came. Wanted to order more food and drink but you can’t give an order to thin air. When it was time for the check she brought over the machine (which she had not done for anyone around us) and told us to skip the review. So here it is for the public!
    

    Is this helpful?