Bayside Restaurant and Lounge

Review summary

1. C

   Carole

   Vancouver

   4 reviews

   2.0

   4 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   We ordered wine and then our meal. The wine came after we received our food. The food was okay but for the prices it should have been better - much better. We were also told as we sat down that they were out of 3 main courses and a few appies. Not impressed.
   

   Bayside Restaurant and LoungeResponded 1 day ago

   Thank you for sharing your feedback. I’m sorry to hear that your experience didn’t meet your expectations, especially with the timing of the wine and the limited menu options. We take pride in providing high-quality food and service, and I apologize for the inconvenience you experienced. I’ll be addressing these concerns with the team to ensure smoother service and better availability of menu items in the future. We hope you’ll give us another chance to provide you with the experience you expect.
   

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2. R

   Robert

   Calgary

   7 reviews

   5.0

   7 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were here Xmas eve…it was so good we wanted to go back today, Boxing Day….and it was wonderful.perfectly cooked steak and halibut beautifully presented. Server was delightful…I believe her name was Kaylin. We will be back…again and again.
   

   Bayside Restaurant and LoungeResponded 1 day ago

   Thank you for your wonderful review! We're so happy to hear that both your Christmas Eve and Boxing Day experiences were fantastic. It's great to know that the steak and halibut were cooked to perfection, and we’ll be sure to pass along your compliments to Kaylin. We can’t wait to welcome you back again and again!
   

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3. R

   Robert

   Calgary

   7 reviews

   5.0

   7 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had the perfect Christmas Eve buffet. A lovely quiet table in the lower section as requested. The selections from the buffet were excellent…everything we could have wished for and more..well presented, hot, and delicious. The desserts were very festive and tasty. We were given a little gift of sweets upon departure..a very nice touch. Priced well…excellent value.
   

   Bayside Restaurant and LoungeResponded 1 day ago

   Thank you so much for the wonderful review! We’re thrilled to hear that your Christmas Eve buffet experience was perfect and that everything from the table to the food and desserts met your expectations. We're also glad you enjoyed the little gift of sweets—it’s our way of adding a festive touch to your experience. We truly appreciate your kind words and look forward to welcoming you back for many more memorable occasions!
   

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4. J

   Jim

   Vancouver

   5 reviews

   5.0

   5 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Bayside has been one of our favorite and special restaurants. The food is always excellent and the staff are friendly and professional.
   

   Bayside Restaurant and LoungeResponded 1 day ago

   Thank you for the kind words! We're so happy to hear that the Bayside has become one of your favorite spots. It’s wonderful to know you enjoy the food and the service. We look forward to welcoming you back for many more special experiences!
   

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5. G

   Guy

   Vancouver

   1 review

   2.0

   1 review

   Dined 7 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   I booked a table to celebrate our wedding anniversary, which was entered in the online booking form. Two glasses of sparkling wine and flowers were requested for the table in a separate requests box. On arrival, no acknowledgment was made of our anniversary. We were promptly shown to our table which had no glasses of sparkling wine and no flowers. I spoke with the staff member who had shown us to the table and referred her to our booking comments and requests. She made no apology, nor did she wish me a happy anniversary. All I got was, "We do not have any flowers" and off she went to see about the sparkling wine. No wine arrived, no flowers arrived and no acknowledgment by any member of staff was made regarding our anniversary throughout our dining experience. I have stayed at this hotel overnight on more than one occasion and frequently dined in the restaurant and had many good experiences, unfortunately, I will not be returning to celebrate any special occasions in the future, although I will visit the patio in the summer.
   

   Bayside Restaurant and LoungeResponded 1 day ago

   Thank you for sharing your experience, and I’m truly sorry to hear that we missed the mark on such a special occasion. I completely understand how disappointing it must have been not to have your anniversary acknowledged as requested. We take all feedback seriously, and I will personally look into what went wrong with your booking details and ensure this doesn’t happen again. While I’m grateful for your past visits, I understand your decision regarding special occasions and truly hope you’ll reconsider for the future. If you do choose to return, we’ll make sure your next experience is everything you expect and more. Thank you again for your honest feedback.
   

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6. D

   Dana

   Toronto

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our table by the window was great … except it was quite close to the next table (and people). We understand that this was because of the building’s design though ….. and couldn’t be helped. Service and food was great.
   

   Bayside Restaurant and LoungeResponded 1 day ago

   Thank you for sharing your experience! We're glad you enjoyed the service and food. We understand the seating arrangement may have been a bit close, and we appreciate your understanding of the building's design limitations. We hope to welcome you back soon for another great experience!
   

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7. E

   Elaine

   Vancouver

   1 review

   5.0

   1 review

   Dined on December 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A delicious dinner and great service. Merry Christmas 🎅 🎄
   

   Bayside Restaurant and LoungeResponded 1 day ago

   Thank you for the kind words! We're thrilled to hear you enjoyed your dinner and had great service. Wishing you a Merry Christmas and a wonderful holiday season! 🎅🎄 We look forward to welcoming you back soon!
   

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8. B

   Bill

   Vancouver

   1 review

   3.0

   1 review

   Dined on December 21, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   The food at this location is always good and consistent. Today was lunch only and all 3 of us enjoyed.
   

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9. N

   Nancy

   Vancouver

   1 review

   1.0

   1 review

   Dined on November 30, 2024

   1. Overall 1
   2. Food 5
   3. Service 3
   4. Ambience 2

   I came there with a teenager who was interested to listen to the live music we made our reservation for 5 o’clock as it said on the poster that the music began at 5 o’clock till 830. We arrived on time for a 5 o’clock reservation and we watched patiently the gentleman Setting up grabbing a drink tuning his guitar till almost 6 o’clock with yet no music. I expressed my disappointment to the waiter who told me that he often doesn’t start till 6 o’clock, and I suggested that this should be reflected on the website as it is deceiving, especially when people wanna show up early before the big crowd arrives to catch a little live music . I left with a very disappointed teenager who didn’t even get to listen to live music. We ordered two appetizers at 5 o’clock when we arrived. Ate it and left at 6 o’clock with no music.
   

   Bayside Restaurant and LoungeResponded on December 3, 2024

   Thank you for sharing your experience with us. I’m sorry for the miscommunication regarding the live music start time and the disappointment it caused you and your teenager. While our music is scheduled to begin at 5:30 p.m., it seems there was a delay that evening, and we apologize for not meeting your expectations. Your feedback is valuable, and we will ensure our communication reflects accurate timing moving forward. I hope we can welcome you back soon for a better experience and a chance to enjoy the live music as planned.
   

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10. C

    Coral

    Vancouver

    1 review

    5.0

    1 review

    Dined on November 19, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Really good food! We were a table of four and everyone really enjoyed everything. I had the scallop and prawn linguine and it was perfect. Our server was excellent. She was informed, personable, and attentive. Great experience all around.
    

    Bayside Restaurant and LoungeResponded on November 29, 2024

    Thank you for the wonderful feedback! We’re so glad to hear that everyone enjoyed their meals, and that your scallop and prawn linguine was perfect. It’s great to know our server made such a positive impact too. We’d love to have you back for another great experience!
    

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