Bella Napoli

Bella Napoli reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. C

   Cathryn

   Chicago1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Savory Italian food. BEST MEATBALLS draped in creamy stracciatella &fresh gravy/red sauce. Good service. Water carafes at table refilled often. Pasta cooked perfectly. Mini cannoli, some of the best around.
   

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2. L

   Laurie VIP

   Chicago13 reviews

   5.0

   Dined on May 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was wonderful. Food delicious we sat outdoors and the night was perfect. One suggestion, the Radisson pool is right where we were eating. Pool was not open yet but a privacy foliage or screen is needed for both businesses.
   

   Bella NapoliResponded on May 16, 2025

   Thank you for sharing your experience. I'm glad to hear that you enjoyed the food and the outdoor ambiance! Your suggestion regarding privacy between the pool and dining area is valuable. Implementing privacy screens or foliage can enhance the dining experience by providing a more secluded atmosphere.
   

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3. J

   Jerome

   Chicago20 reviews

   5.0

   Dined on May 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Carbonara with shrimp was excellent as were the Lamb Chops. All very delicious,
   

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4. S

   Sylvia

   Chicago21 reviews

   4.0

   Dined on May 11, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   First time at Bella Napoli. Decent value for food. Pasta was very good. Had the short rib pasta. Our server, Jonathan, was extremely friendly. I did have to remind him to bring my husband’s glass of wine though. I won’t hold that against him since it was busy. Atmosphere was pleasant; a bit noisy with kids screeching. We should have sat outside. Definitely will try again.
   

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5. E

   Edgard VIP

   Chicago68 reviews

   5.0

   Dined on May 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our first visit and it was Mother’s Day so you expect a madhouse but it was great. Immediately seated, amazing service, delicious food (and dessert) and overall a fantastic experience. We are now looking forward to adding to our rotation of restaurants for date night.
   

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6. L

   Lisa

   Chicago7 reviews

   4.0

   Dined on May 11, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Good service great value very clean food. Always enjoy my experience there.
   

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7. D

   Dominic

   Chicago1 review

   5.0

   Dined on May 10, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   We had a great time. 2nd time being here trying new dishes and was not disappointed. Jonathan was our server and he was great. He was very funny and really went beyond the standard to make us feel comfortable. We will be back soon!
   

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8. T

   Tania VIP

   Chicago8 reviews

   1.0

   Dined on April 25, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Last night's dinning experience was horrific. I waited over 10 minutes to have a waitress come to my table, when there were literally 5-6 around doing nothing and the place was empty. I ordered a glass of wine and it came with lipstick marks on it. I complained, got a "new" glass but frankly, it looked as if they just took a cloth and wiped it. I dumped the wine in an unused water glass. $57 plus dollars for soup, salad and drinks. Sadly, I can get a better deal somewhere else. The resturant is very close to me, so I go there a lot and to experience last night was very disappointing.
   

   Bella NapoliResponded on May 16, 2025

   I'm sorry to hear about your recent experience at Bella Napoli. It's disheartening when a favorite spot doesn't meet expectations. While Bella Napoli has generally received positive feedback, with many praising its wood-fired pizzas and craft cocktails, service consistency appears to be an area of concern for some guests. For instance, a reviewer mentioned waiting over 30 minutes for a reservation and noted that the ambiance felt more like a modern American restaurant than an Italian one due to loud music and crowded seating . Given your loyalty to Bella Napoli, it might be helpful to share your experience directly with the management. We value customer feedback and may offer compensation or adjustments to ensure future visits are more enjoyable.
   

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9. J

   Jayne

   Chicago22 reviews

   5.0

   Dined on April 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was my first visit there but not my last. Excellent food, great service.
   

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10. H

    Heather

    Chicago1 review

    5.0

    Dined on April 5, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    High quality food in a casual atmosphere. Excellent find!
    

    Bella NapoliResponded on May 16, 2025

    I'm delighted to hear that you had a wonderful experience at Bella Napoli in Schaumburg! Their artisan wood-fired Neapolitan-style pizzas, crafted with a custom dough recipe and premium ingredients like fresh mozzarella and San Marzano tomatoes, have garnered praise from many patrons. The deluxe red pizza oven infuses each pizza with a unique smoky flavor, enhancing the overall dining experience.
    

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