Benihana - Addison Walk

Benihana - Addison Walk reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. J

   Jimmy R

   Dallas - Fort Worth8 reviews

   5.0

   Dined on May 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server, Miguel, was superb in "executing" our meal! He was great in handling the knives. Great showmanship. Only problem there was so much noise at the seating behind us we couldn't hear him talk. A small microphone around his neck would have helped.
   

   Benihana - Addison WalkResponded 6 days ago

   Thanks for the feedback, Jimmy R! We're thrilled to hear that you had a fantastic experience at Benihana - Addison Walk. It's wonderful to know that our team was able to provide you with exceptional service, especially with the knife handling. We're sorry to hear about the noise issue you encountered, we'll certainly look into it to improve our seating arrangements. We appreciate your input and look forward to serving you again soon!
   

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2. J

   Jennifer VIP

   Dallas - Fort Worth3 reviews

   5.0

   Dined on May 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Vince was a great chef and made our experience relaxed and fun! The food was fantastic and service was excellent! Great 18th birthday celebration for my daughter!
   

   Benihana - Addison WalkResponded on May 15, 2025

   Hi Jennifer, Thank you so much for your wonderful review! We're thrilled to hear that you and your daughter had a great time celebrating your 18th birthday at Benihana - Addison Walk. It's fantastic to know that our food and service met your expectations and that you had a relaxing, fun-filled experience. We truly appreciate your kind words and look forward to welcoming you back for more memorable celebrations in the future. Best regards, Benihana - Addison Walk Management Team
   

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3. K

   Kevin

   Dallas - Fort Worth4 reviews

   5.0

   Dined on May 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was great !!!! We loved every moment .. will be back.,
   

   Benihana - Addison WalkResponded on May 13, 2025

   Hey Kevin, We're absolutely thrilled to hear that you had a great experience at Benihana - Addison Walk! It's wonderful to know that our service met your expectations and you enjoyed every moment. Your kind words are greatly appreciated and serve as a wonderful affirmation of our efforts. We're looking forward to welcoming you back soon for another memorable dining experience. Thanks again for your support!
   

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4. L

   LETICIA

   Dallas - Fort Worth1 review

   3.0

   Dined on May 11, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Went today, had a reservation at 2:30 pm and we did not get seated until 3:55 . Our server Eric was great he was quick and efficient by taking all of our drinks and orders to try to get our items to us quickly. Our Chef Aaron was great as well and entertaining and made our Mother’s Day experience better . We had also gotten the kids chicken tenders meal for our son and he only got the tenders and none of the other items listed on the kids menu. Super disappointed. $22 for only 4 pieces of chicken tenders and ketchup. We had give him some of our food to make up for him still being hungry . I did not realize the items were missing until we had already left and I looked at the hat (kids menu description) and realized all that was missing. (my husband was the one who ordered and did not realize the additional food that was supposed to be given)
   

   Benihana - Addison WalkResponded on May 13, 2025

   Hi Leticia, We're sorry to hear about your experience at Benihana - Addison Walk. We understand how frustrating it can be to wait, especially when you have a reservation and we apologize for the delay. We're glad to hear that you enjoyed our service and the Chef's entertainment. We also appreciate your patience and understanding with the missing items from your kid's menu. We will certainly look into this matter and take necessary steps to ensure such issues do not happen again. We hope to serve you better in the future. Best, Benihana - Addison Walk Management Team
   

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5. S

   Sam VIP

   Dallas - Fort Worth1 review

   1.0

   Dined on May 11, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Literally the worse restaurant experience of my life. Reservations were for 2, we were sat at 2:50, appetizers weren’t received til 3:40. “Chef”showed up at 4:20. Horrible experience. Got out of there at 6pm.
   

   Benihana - Addison WalkResponded on May 13, 2025

   Thanks for the feedback, Sam. We're truly sorry to hear about your disappointing experience at Benihana - Addison Walk. It's very concerning to hear that you had to wait for an extended period and that the food didn't meet your expectations. We strive to provide our guests with a memorable dining experience and it seems we fell short this time. We truly appreciate your feedback and will use it as an opportunity to improve. We hope you'll consider giving us another chance to make it right. Best, The Management Team
   

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6. M

   Monique

   Los Angeles1 review

   4.0

   Dined on May 11, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Chef Manny was GREAT! The service was lacking a bit but that’s to be expected on a major holiday.
   

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7. J

   Janine

   Dallas - Fort Worth4 reviews

   4.0

   Dined on May 4, 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   We went before Prom and didn’t expect to sit over an hour before our chef came to make dinner. Our reservation was at 8 and we didn’t get food until 9:30 PM. We got to Prom at 10:15. Food was good but service was slow. Going forward, I’ll know to allow 2+ hours for Saturday night service.
   

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8. B

   Ben

   Dallas - Fort Worth1 review

   5.0

   Dined on May 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good chef at the table Camron. Food was solid. Fried rice was the best.
   

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9. K

   Kortlynd

   Dallas - Fort Worth1 review

   5.0

   Dined on May 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had a great experience! The staff was warm, friendly, and welcoming. Their positive attitude made all the difference—highly recommend!
   

   Benihana - Addison WalkResponded on May 4, 2025

   Thanks for the review, Kortlynd! We're thrilled to hear that you had a great experience at Benihana - Addison Walk. It's wonderful to know that our team's positive attitude made a difference for you. We're honored to be highly recommended by you. We look forward to serving you again soon!
   

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10. D

    David

    Dallas - Fort Worth5 reviews

    5.0

    Dined on May 2, 2025

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5

    Our food was very good. Our chef, Louis, was great. He was very accommodating to my daughters, dietary restrictions. 
    

    Benihana - Addison WalkResponded on May 4, 2025

    Thanks for visiting us, David! We're thrilled to hear that you and your daughter enjoyed your meal at Benihana - Addison Walk. We strive to accommodate all dietary restrictions and it's great to know that our chef was able to do so for you. We appreciate your feedback on our service and will continue to strive for excellence. We hope to see you and your family again soon!
    

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