Benihana - Chicago, IL

Benihana - Chicago, IL reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. L

   LaTanya

   Chicago3 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The chef was amazing and did a fantastic Job making the food. He conducts various tricks which made the dinner splendid. His name was Ardis.
   

   Benihana - Chicago, ILResponded 5 days ago

   Thanks for visiting us, LaTanya! We're thrilled to hear that you enjoyed your experience at Benihana - Chicago, IL. Our chef's tricks and the food he creates are a true delight for us. We're glad you had a fantastic time with us and felt the value for your money. We appreciate your feedback and look forward to serving you again soon. Best, Benihana - Chicago, IL Management Team
   

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2. B

   Blair

   Chicago5 reviews

   1.0

   Dined 7 days ago

   1. Overall 1
   2. Food 2
   3. Service 3
   4. Ambience 2

   We loved this place for years but the pricing has gotten out of control. 30 bucks to feed a small child….fried rice is extra and not part of your basic meal….dropped over 350 bucks for a family of four with two adults and two small kids without alcohol…quality has gone down tremendously and portion sizes are less than half of what they used to be….Sad
   

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3. S

   Sakinah

   Chicago7 reviews

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   I frequent this place quite often and the food is always good but this las t time the food was bland. I will give it another try just not with that cook. I want say his name because he was so nice.
   

   Benihana - Chicago, ILResponded 5 days ago

   Hi Sakinah, Thank you for your continued support and for taking the time to share your feedback. We're really glad to hear that you enjoyed our food and service, but we're sorry to hear that your last visit didn't meet your expectations. We strive to provide our customers with flavorful dishes and it sounds like we missed the mark this time. Please rest assured that we will take your feedback into consideration as we continually work to improve our dishes. We appreciate your understanding and look forward to serving you better next time. Best Regards, Benihana - Chicago, IL The Management Team
   

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4. V

   Vanessa

   Chicago1 review

   1.0

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Quality went down but not the prices. Had to request clean plates
   

   Benihana - Chicago, ILResponded 3 days ago

   Hi Vanessa, We're truly sorry to hear that your experience at Benihana - Chicago, IL didn't meet your expectations. We always strive to provide the best service and quality, and we're disappointed that we fell short this time. We appreciate your feedback and will certainly take it into consideration as we continuously work on improving our services. We hope you'll give us another chance to impress you in the future. Best regards, The Management Team
   

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5. J

   Jasmine

   Chicago1 review

   1.0

   Dined on May 10, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   It’s Mother’s Day weekend and I took my mom here to celebrate her and buy her a nice meal that I thought would be a great experience since she never been before. Our waiter did a terrible job of helping us with our menu and putting our order in so the chef also did a poor job of cooking us the proper portions. When the waiter asked us what did we want for our meals I asked could we get the 6 course split between the both of us and would it be enough for 2 people he said yes so he put it in. Once the chef served us we were literally watching everyone else get a full course meal while we were only served fried rice, vegetables, and our steak. The chef didn’t say happy Mother’s Day or give any kind of a show to make us wow at. The waiter didn’t even give us our tea just one little ice cream that we obviously couldn’t share with two spoons! The waiter barely came during serving to see if we needed anything. I was charged for two meals even after asking to speak with a manager for help. This was a horrible experience me and my mother were not served a over $100 meal and we decided will not be coming back.
   

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6. A

   Armando

   Chicago4 reviews

   5.0

   Dined on May 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a fun time. We went to celebrate my mom and daughter's birthday and my son's first communion. The only thing I didn't like were the drinks I ordered: Long Island iced tea and a mojito. 3 stars for the drinks.
   

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7. R

   Rhett VIP

   Chicago2 reviews

   1.0

   Dined on May 6, 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   It took an hour and a half for the cook to show up at our table. Drinks took 30 min. Our server told us it was last call for drinks before the cook started cooking our food. This is the 3rd and last time I will ever visit this location. Every single time it disappoints. Better off driving to Lombard, Schaumburg or wheeling.
   

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8. M

   MAry Ann

   Chicago8 reviews

   5.0

   Dined on May 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The staff were very friendly and helpful. The chef’s show was very good and the food was excellent! Seafood Diablo for me and it was phenomenal. This is the first Teppin style cooking restaurant have been to where the food was amazing!
   

   Benihana - Chicago, ILResponded on May 5, 2025

   Thanks for the feedback, MAry Ann! We're thrilled to hear that you enjoyed your dining experience at Benihana - Chicago, IL. We're glad you found the food excellent and enjoyed it as a part of your meal. Your kind words mean a lot to us. We look forward to welcoming you back soon!
   

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9. K

   Katie

   Milwaukee1 review

   3.0

   Dined on May 2, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   My dad got hit with a flying shaker from a chef at another table which broke his sake cup- it would have been nice to receive an apology other than a surprised “oh!” from the chef who accidentally had it slip. Also it would have been appreciated if at minimum they replaced the sake.
   

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10. L

    Lauren VIP

    Chicago4 reviews

    3.0

    Dined on May 2, 2025

    1. Overall 3
    2. Food 4
    3. Service 1
    4. Ambience 3

    Service was miserable and the food was ok. For the price, I would rather go somewhere else, but overall not bad.
    

    Benihana - Chicago, ILResponded on May 3, 2025

    Thanks for the review, Lauren. We're sorry to hear that your experience at Benihana - Chicago, IL didn't live up to your expectations. We're always striving to provide excellent service and delicious meals, so we're disappointed to hear that it fell short this time. We appreciate your feedback and will use it to improve. We hope you'll give us another chance to impress you in the future. Best regards, Benihana - Chicago, IL Management Team
    

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