Benihana - Downey, CA

Review summary

1. J

   John

   Unspecified1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 1
   4. Ambience 4

   The chef Christopher G was amazing hilarious and on top of everything. The only negative was that i had an 8:15 reservation which was told when i checked in that they were a bit backed up but would only be 30-45 minutes. Sat down at the bar and had a drink which to then 45 minutes passed by. went to go and check to get an update on how much longer it was going to take to be seated but then got told it was going to be still 30-45 minutes on top of the time we already waited. Would have been nice to know the it was going to be about an hour and a half right from the start so that way we could have just dined in the bar area. And would have been out sooner. Regardless not disappointed about the food or the wait it was more so the the transparency from the beginning of the experience.
   

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2. D

   Daniel

   Las Vegas2 reviews

   1.0

   Dined 1 day ago

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 3

   Reservation was at 8:15, we did not get sat until 9:30 and food around 10pm. One of the members of my party are diabetic, so having to wait almost 2 hours from the time of our reservation made it challenging. Especially when the staff couldn’t really give us a decent estimated time till our table would be ready. For the price of the meal and the wait the management staff wasn’t willing to budge on any sort of comp aside from 1 appetizer. So needless to say it was a very disappointing experience.
   

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3. C

   Corina

   San Joaquin1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our chef was amazing and very entertaining loved it. My family’s 1st time n they really had a good time and the food was delicious
   

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4. TZ

   TinaZ

   Los Angeles3 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 4

   Seated at our exact reservation time. Our server was AWESOME !! Very loud , so expect that. Food was ok. You’re really paying for the show. Parking is a nightmare. Give yourself extra time.
   

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5. DG

   DannyG

   Los Angeles4 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Great service. I Noticed they didn’t serve bean sprouts with our meal like they do at Anaheim location. Otherwise, good service and food!
   

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6. BL

   BriselL

   Los Angeles3 reviews

   5.0

   Dined on March 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everyone was very friendly, the food was delicious and our cook made everything even better.
   

   Benihana - Downey, CAResponded 6 days ago

   Thanks for the feedback, Brisel! We're thrilled to hear that you had a great experience at Benihana - Downey, CA. It's wonderful to know that our friendly staff, delicious food, and superior service made your visit enjoyable. We strive to make every dining experience a memorable one, and your kind words are a testament to our efforts. We look forward to welcoming you back soon for another delightful meal.
   

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7. OT

   OpenTable Diner

   Los Angeles1 review

   5.0

   Dined on March 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Kelonnie was a great chef Gave us a show we had never had before. Seasoned the food just right didn’t have to ask for extra garlic butter
   

   Benihana - Downey, CAResponded 6 days ago

   Dear Guest! We're thrilled to hear that you had a great experience at Benihana - Downey, CA! It's fantastic to know that our chef made a lasting impression on you. We're glad you enjoyed your meal and found it seasoned just right. We strive to provide excellent service and it's always rewarding to hear when we've succeeded. We look forward to serving you again soon. Best regards, The Management Team
   

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8. A

   ARIKA

   Los Angeles2 reviews

   5.0

   Dined on March 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As long as precious is the chief it’s the best experience
   

   Benihana - Downey, CAResponded 2 days ago

   Dear Arika, Thank you so much for your kind words! We’re thrilled to hear that Chef Precious made your experience special. Our team takes great pride in delivering the best service and flavors, and your feedback means the world to us. We look forward to welcoming you back for another amazing meal soon!😊
   

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9. OT

   OpenTable Diner

   Los Angeles3 reviews

   1.0

   Dined on March 7, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I’ve visited this Benihana’s plenty of times and this was one of the most dull experiences. We were celebrating 2 birthdays and their experience was underwhelming especially for the price. Food was bland and our chef did not interact with the table or provide an entertaining show.
   

   Benihana - Downey, CAResponded on March 8, 2025

   Dear Guest! We're truly sorry to hear about your disappointing experience at Benihana - Downey, CA. We strive to provide a memorable dining experience for all our guests, and it's clear that we fell short during your visit. We appreciate your feedback about the food and service, and we're truly sorry that we didn't meet your expectations. We'll certainly take your comments into consideration as we continuously work to improve our restaurant. We hope you'll give us another chance to provide you with a better dining experience. Best regards, The Management Team
   

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10. OT

    OpenTable Diner

    Orange County1 review

    5.0

    Dined on March 6, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great service from the bartender Chris. Food is always delicious! Perfect for mid day when it’s not crowded. Cute lunch date with my bestfriend.
    

    Benihana - Downey, CAResponded 7 days ago

    Dear Guest! Thanks for the feedback! We're thrilled to hear that you enjoyed our food and found it to be perfect for mid-day dining. It's always our goal to create a cozy atmosphere for our guests, so we're glad you appreciated it. We're also glad to hear that our service team was able to provide you with great service. We strive to make every visit a perfect one for our guests, and your feedback helps us do that. We look forward to serving you and your bestfriend again soon!
    

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