Benihana - Temecula, CA

Benihana - Temecula, CA reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. L

   Loretta

   San Diego7 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Everything was excellent. We just expected more entertainment from the chef. She told us she was leaving to work at Disneyland so maybe that’s why. She started off with the utensils & we thought we had a show. But the most exciting thing was at the end when she lit the onions. It was just disappointing. But the server was awesome, attentive & professional. She was very upbeat, friendly and overall just outstanding.
   

   Benihana - Temecula, CAResponded 2 days ago

   Hello Loretta, Thank you for your feedback. We're thrilled to hear that you enjoyed the food and service at Benihana - Temecula, CA. We apologize if the chef's performance didn't meet your expectations. We strive to provide a fun and engaging show for our guests and we're sorry if it seemed lacking. We appreciate your understanding and appreciate your kind words about our server. We hope to see you again soon! Best, The Management Team
   

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2. P

   Pat

   Los Angeles4 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had reservations for our party of four and we were seated immediately. The food and entertainment were great.
   

   Benihana - Temecula, CAResponded 2 days ago

   Thanks for visiting us, Pat! We're thrilled to hear that you and your party had a great time at Benihana - Temecula, CA. It's wonderful to know that you enjoyed our food and entertainment. We always aim to provide top-notch service and we're glad we hit the mark for you. We appreciate your feedback and look forward to serving you again soon. Best, The Management Team
   

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3. B

   Brea

   San Diego3 reviews

   4.0

   Dined on May 14, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service great chefs. I love coming here. The only thing is I wish they did photos for special moments like a birthday or anniversary like the other ones do other than that I love this location.
   

   Benihana - Temecula, CAResponded on May 15, 2025

   Hello Brea, Thank you for your kind words! We're thrilled to hear that you love coming to Benihana - Temecula, CA. It's great to know that our team's efforts to provide great service and top-notch chefs are appreciated. We're sorry to hear that you wish for photos of special moments, we'll definitely take this into consideration. We look forward to celebrating your special occasions with you soon. Thanks again!
   

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4. B

   Bethany

   Orange County1 review

   1.0

   Dined on May 12, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We had a reservation at 8pm and did not get seated until close to 9pm. Then we waited at the table for the chef for another hour. The chef then skipped all the entertainment, overcooked the food, and the waiter was absent for 2/3rds of the experience.
   

   Benihana - Temecula, CAResponded on May 15, 2025

   Hey Bethany, We're truly sorry to hear about your recent experience at Benihana - Temecula, CA. Our goal is to provide a seamless dining experience, and we regret that we fell short during your visit. We understand how frustrating it can be to wait, especially when you have a reservation, and we apologize for the inconvenience. We're also sorry to hear that you found our chef's performance unsatisfactory and that the entertainment was less than enjoyable. We will take your feedback into consideration as we continually strive to improve our service. We hope to have the opportunity to serve you again in the future and provide a better experience. Best regards, The Management Team
   

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5. S

   Stefanie

   San Diego1 review

   5.0

   Dined on May 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a little bit of an extra wait even with a reservation because it was Mother’s Day but the staff was still attentive and polite. The food was amazing and our chef Gabriel was amazing and funny. I will continue to dine here.
   

   Benihana - Temecula, CAResponded on May 13, 2025

   Thanks for the review, Stefanie! We're thrilled to hear you enjoyed your Mother's Day experience at Benihana - Temecula, CA. It's great to know that our team was attentive and polite, and that you found our food amazing and our chef entertaining. We're glad you're planning to dine with us again. Looking forward to your next visit!
   

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6. E

   Ernie

   San Diego1 review

   2.0

   Dined on May 11, 2025

   1. Overall 2
   2. Food 3
   3. Service 4
   4. Ambience 4

   I had a 2:00 pm reservation with my wife and two children. After two beers at the bar and two sushi rolls to feed my kids while we waited, we were finally seated TWO HOURS LATER. Need I say more? This is not the employees fault. It is an over-booking problem created by Benihana’s corporate offices, and in no way the employees fault. The entire staff was friendly, courteous, and professional. The teppan experience was fun for the kids and the food was good. Needless to say I will not be back anytime soon as a two hour wait time despite having an RSVP is unacceptable. It ruined the overall experience.
   

   Benihana - Temecula, CAResponded 2 days ago

   Hey Ernie, We're truly sorry to hear about your recent experience at Benihana - Temecula, CA. We understand how frustrating a long wait time can be, especially when you've made a reservation. We apologize for the inconvenience caused and appreciate your understanding. We're glad to hear that you and your family enjoyed our food and teppan experience. We're sorry for any disappointment caused by the wait time, and we'll certainly work on improving our reservation system. We hope you'll consider giving us another chance in the future. Best regards, The Management Team
   

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7. T

   TrayQuan

   Orange County1 review

   1.0

   Dined on May 11, 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Had a reservation at 2pm, I didnt get seated until after 3pm. The cook was extremely disrespectful and unprofessional to the point it brought my mother to tears on Mother's day. This was the worst experience I have ever had. Beware of the server that wear ski mask goggles, tall, Mexican.
   

   Benihana - Temecula, CAResponded on May 13, 2025

   Dear Tray, We’re truly sorry for your experience, especially on a day meant to honor and celebrate family. The delay in seating and the behavior you encountered are unacceptable and not reflective of our standards. No guest should ever feel disrespected, and we’re heartbroken to hear your mother was brought to tears. Please know we’re taking this very seriously and are addressing it with our staff to ensure it doesn’t happen again. We’d appreciate the opportunity to speak with you directly—please contact us at [contact info] so we can follow up. We regret letting you down. Sincerely, The Management Team
   

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8. A

   Ariana

   Los Angeles1 review

   1.0

   Dined on May 11, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 5

   Our reservation was for 7:30 we didn’t get sat until 8 and didn’t even start eating until 9. Our server forgot a good amount of items. There was not a show whatsoever. Food was a bit bland and there was not much food aka 1 chicken breast for 9 people in the chicken fried rice. Overall not a great experience didn’t end up being done with everything until 10:30.
   

   Benihana - Temecula, CAResponded on May 15, 2025

   Thanks for visiting us, Ariana. We're sorry to hear about your recent experience at Benihana - Temecula, CA. We understand that waiting can be frustrating and we apologize for the delay in service and any forgetfulness on our part. We also regret that you found our food bland and not up to your expectations. We strive to provide a great experience and your feedback helps us improve. We hope you'll give us another chance to impress you in the future. Best regards, Benihana - Temecula, CA Management Team
   

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9. G

   Guy

   Orange County1 review

   3.0

   Dined on May 11, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Had reservations for 7pm but they were running 30 minutes behind. This was the night before Mother’s Day, but they still should have managed their schedule better. Our chef seemed to be a novice. She did not have a chef’s cap, did not do any fancy cooking tricks, forgot to do the steaming volcano during the vegetable preparation, and also miscounted scallops on people’s plates so that we did not get an equal amount initially. I missed seeing the typical chef cut the shrimp tails off and flip them into their hat. This chef had all the shrimp tails pre-cut. They also seemed to LOVE garlic butter and put tons of it on everything, which was a bit overwhelming. Overall, I would say the food was below average due to this overuse of garlic butter. Perhaps other chefs are better cooks, but this chef made our (later than expected) dining experience mediocre.
   

   Benihana - Temecula, CAResponded on May 15, 2025

   Thanks for the feedback, Guy. We're sorry to hear that your Mother's Day experience at Benihana - Temecula, CA didn't meet your expectations. We sincerely apologize for the delay and the oversight with the chef's performance. We're always striving to provide the best service and food to our guests and it seems we fell short during your visit. Your feedback is important to us and we'll certainly use it to improve. We hope you'll give us another chance to serve you better. The Management Team
   

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10. C

    Catherine

    San Diego3 reviews

    5.0

    Dined on May 11, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Had a great time celebrating our son’s 21st birthday with his friends. Larissa, our server and Daniel our chef did a fantastic job. All three managers came out and introduced themselves as well. 
    

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