Benihana - Temecula, CA

Review summary

1. L

   Lea

   Los Angeles

   12 reviews

   5.0

   12 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service ! Super friendly and always on time ! No looking for a waiter - great lunch special 4 course meal in lounge for $39! It was awesome! Not too crowded but we arrived just before noon rush for lunch. We will definitely be back.
   

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2. D

   Dan

   Los Angeles

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 4

   Overall the experience is good but what stopped it from being great is the waiting to be seated and then to be served. Had reservations at 6:30: got seated at 7:10. Didn’t had food on my plate until 7:55. 90 minutes total was wasted waiting
   

   Benihana - Temecula, CAResponded 1 day ago

   Hey Dan, Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed the food at Benihana - Temecula. However, we're sorry to hear that the waiting time affected your overall experience. We understand how frustrating this can be and we're truly sorry for the inconvenience. We strive to provide efficient service and your feedback helps us improve. We hope to have the opportunity to serve you again soon. Best regards, The Management Team
   

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3. m

   mary Gail

   Los Angeles

   21 reviews

   5.0

   21 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had fun. How I wish they add in their menu rib eye
   

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4. S

   Sue

   San Diego

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a wonderful dining experience. The restaurant is clean and beautifully decorated. Abel, our chef cooked a delicious meal. He had us laughing as well.
   

   Benihana - Temecula, CAResponded 2 days ago

   Dear Sue! Thanks for the feedback! We're thrilled to hear that you had a wonderful dining experience at Benihana - Temecula. It's fantastic to know that you found our restaurant clean, beautifully decorated, and our chef's food delicious. We're glad you had fun, and we look forward to your next visit!
   

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5. R

   Raymond

   Los Angeles

   2 reviews

   1.0

   2 reviews

   Dined 6 days ago

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 2

   Our reservations were make for 6:30 and didn’t get seated till after 7:00. Once we were seated the cook didn’t start cooking our food till 8:00. The food did not taste as good as prior visit to Benihana. Service was below average. Not a good overall experience.
   

   Benihana - Temecula, CAResponded 5 days ago

   Thanks for visiting us, Raymond! We're truly sorry to hear about your recent experience at Benihana - Temecula. It's disappointing to hear that your visit didn't meet your expectations, especially since you had a reservation. We understand how frustrating it can be to wait, especially when you're looking forward to a good meal. We also apologize if our food didn't meet your expectations. Your feedback is valuable to us, and we will certainly use it to improve our service and food quality. We hope you'll give us another chance to provide a better experience. Best regards, Benihana - Temecula, CA Management Team
   

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6. J

   Juan

   Los Angeles

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server and waiters were outstanding. We had a great time celebrating our son’s 16th birthday. The only gripe I had was with the portion sizes. For the price we shouldn’t be leaving hungry. Otherwise it was a great dinner experience.
   

   Benihana - Temecula, CAResponded 3 days ago

   Hello, Juan! Thank you for choosing Benihana - Temecula for your son's 16th birthday celebration. We're thrilled to hear that you had an outstanding experience with our service team. We're also glad that you found the dinner enjoyable and that you left feeling satisfied. We appreciate your feedback regarding portion sizes and will take it into consideration. We look forward to welcoming you and your family back for more celebrations in the future. Best regards, The Management Team
   

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7. J

   Jesse

   San Diego

   2 reviews

   5.0

   2 reviews

   Dined on December 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always very nice experience at benihana! Look forward to going again.
   

   • 

   Benihana - Temecula, CAResponded on December 12, 2024

   Thanks for the review, Jesse! We're thrilled to hear that you had a nice experience at Benihana - Temecula. It's fantastic to know that you enjoyed our food and service. We strive to provide our guests with a memorable experience, and your kind words are a testament to our efforts. We look forward to welcoming you back soon!
   

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8. G

   Gloria

   Los Angeles

   1 review

   5.0

   1 review

   Dined on December 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Waitress and Kevin were amazing!!! Excellent service
   

   Benihana - Temecula, CAResponded on December 10, 2024

   Hey, Gloria! Thank you so much for your glowing review! We're thrilled to hear that our service team made your experience at Benihana - Temecula amazing. We always strive to provide excellent service, and we're glad to hear that we hit the mark during your visit. We appreciate your kind words and look forward to serving you again soon! - The Management Team
   

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9. Vicky

   Los Angeles

   1 review

   5.0

   1 review

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Kelly was an exceptional chef! Food was amazing! Great experience overall!!
   

   Benihana - Temecula, CAResponded on December 9, 2024

   Dear Vicky! Thanks for the feedback! We're thrilled to hear that you had an exceptional experience with us. It's great to know that our team was able to provide you with the best possible food and service. We strive to provide our guests with a memorable dining experience and your kind words are a testament to that. We hope to see you again soon at Benihana - Temecula!
   

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10. T

    Tracie

    San Diego

    1 review

    4.0

    1 review

    Dined on December 1, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4

    Food was good, but don’t bother with a reservation. Over 30 minute wait even with a reservation time.
    

    Benihana - Temecula, CAResponded on December 2, 2024

    Dear Tracie, thank you for taking the time to share your experience with us. We're very sorry you experienced a long wait and we appreciate your patience. We understand how valuable your time is. We would appreciate another chance to earn your trust, please provide your contact information so we can follow up regarding this experience by visiting our "Contact Us" page on our website.
    

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