Benno at Hotel San Cristóbal

Review summary

1. A

   Ana

   Baja California1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excelente servicio! La comida está deliciosa y el lugar es muy bonito!
   

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2. OT

   OpenTable Diner

   Salt Lake City2 reviews

   5.0

   Dined on March 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a lovely time. Amazing food, amazing service, amazing atmosphere. Thank you
   

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3. R

   Robert

   Houston2 reviews

   5.0

   Dined on March 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful food, setting and service. Every course was excellent and the service was top notch. Would highly recommend.
   

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4. BG

   BettyG

   San Diego15 reviews

   4.0

   Dined on March 5, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   My dinner was excellent. Most interesting salad with charred greens on a smear of wonderful light hummus. Fish was extraordinary, but unfortunately, it was also illegal and should not have been purchased or served. I had never heard of Totoaba, and it wasn't until I got home and spoke with my husband that I learned I shouldn't have been eating it. This chef is so talented he could have made any number of other options taste excellent. There are several excellent farm to table restaurants in the area that hopefully care more about sustainability. We'll head to one of them next trip. Lovely setting and ambiance.
   

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5. j

   juan de dios

   Guadalajara1 review

   5.0

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Simplemente espectacular, la comida súper sorprendente y deliciosa
   

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6. M

   Meghan VIP

   Jacksonville9 reviews

   4.0

   Dined on January 27, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and services were great. The only downside is how cold it was “inside.” For late January it would nice if they were willing to completely close the windows and doors. I’m sure it is lovely open like that 9 months of the year.
   

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7. J

   James W

   Greater Boston9 reviews

   3.0

   Dined on January 21, 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   The setting, service and ambiance are excellent. The menu options are notably limited. The execution of each option is overwhelmingly complicated rather than complex. Each option would fare better with at least two fewer ingredients. On balance, the chef should rely primarily on the essence of Mexican cuisine: direct access to fine, local ingredients and simple preparation.
   

   Benno at Hotel San CristóbalResponded on February 1, 2025

   Dear Guest, Thank you for sharing your feedback. We truly appreciate your kind words about the ambiance, service, and quality of our ingredients. We also value your suggestion about simplifying our dishes, and we will certainly take your advice into consideration as we continue to find the right balance between creativity and the essence of Mexican cuisine. We would love the opportunity to welcome you back and provide you with an even more satisfying experience. Best regards,
   

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8. m

   mathew VIP

   Los Angeles6 reviews

   5.0

   Dined on January 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful dinner at this amazing hotel! We had a few very unique dishes. The scallops with gnocchi and chorizo was fantastic. The grilled Caesar oysters was an experience!
   

   Benno at Hotel San CristóbalResponded on February 1, 2025

   Thank you so much for sharing your experience with us! We're thrilled to hear that you enjoyed the scallops with gnocchi and chorizo, as well as the grilled Caesar oysters. It’s always a pleasure to offer unique dishes to our guests, and we're so happy you had a memorable time. We truly appreciate your visit and look forward to welcoming you back soon for another great experience!
   

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9. S

   Sandra VIP

   Atlanta8 reviews

   5.0

   Dined on January 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dinner at sunset was beautiful. The food was delicious but the best part of the experience was our server Edna- absolutely fabulous service
   

   Benno at Hotel San CristóbalResponded on February 1, 2025

   Thank you so much for your kind words, we agree with you our staff is the best! Cant wait to have you back soon.
   

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10. J

    Jill VIP

    Orange County4 reviews

    5.0

    Dined on January 4, 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    We loved the setting outside watching the sunset. The Arugala salad was very tasty. The brioche bread delicious. The sea bass was perfectly cooked in the lemon wine sauce. My chicken was over cooked I think. Dry. But the service was impeccable. Edna and Enrique did a fabulous job. And took such good care of us. The best. We also loved the carrot cake for Pablo’s birthday. Outstanding. Thank you.
    

    Benno at Hotel San CristóbalResponded on February 1, 2025

    Dear Guest, Thank you so much for sharing your experience with us! We’re thrilled to hear that you enjoyed the sunset view, the arugula salad, the brioche bread, and the perfectly cooked sea bass. We’re also happy that the carrot cake was a hit for Pablo’s birthday—what a great way to celebrate! However, we do want to sincerely apologize for the overcooked chicken. That’s certainly not the standard we strive for, and we appreciate you bringing it to our attention. Your feedback helps us improve, and we’ll make sure to pay closer attention to this in the future. We’re grateful for the amazing service you received from Edna and Enrique, and we’ll be sure to pass along your kind words to them. Thank you again for your feedback, and we hope to welcome you back soon! Warm regards,
    

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