Bern's Steak House

Review summary

1. J

   Jennifer

   VIP

   Washington DC

   6 reviews

   5.0

   6 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The kitchen tour and dessert room were fabulous surprises. Amazing food and large portions. Could not have been better.
   

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2. K

   Kim

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely the best steak dinner ever! The whole experience from start to finish was fabulous!
   

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3. M

   Matthew

   New York City

   5 reviews

   4.0

   5 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 2

   Berns as always, food and service knocked for bad timing, allowing for spacing, and not being very discrete about it. can do better.
   

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4. R

   Rick

   VIP

   San Francisco

   10 reviews

   5.0

   10 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We ha dinner in the dining room, did the tours, then went upstairs for dessert. Everything was excellent.
   

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5. K

   Karen

   Tampa

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Berns remains outstanding!! It is not just a steakhouse, it is a dinning experience. John, our server, has been with Berns for 14 years. He was knowledgeable about food preparation. After hearing my favorite wine, which is available in the dessert room, he was able to suggest a wonderful sparking alternative for the meal. He nailed the flavor profile I was looking for. The dry aged steak meals were inclusive with soup, salad, potato, vegetable and onion straws. Steak temperatures were perfection! Take the kitchen tour if you are able. It’s very informative and the cleanliness of the kitchen is phenomenal! The wine cellar is included on that tour. The dessert room is innovation at its best. Each dining group sits within a floor to ceiling wine cask with your personal audio selection box. The live pianist was our favorite. Crème brûlée is made with real vanilla bean, the macadamia nut ice cream sundae with waffle bowl and vahlrona chocolate is my favorite, but if you like carrot cake don’t miss the King Midas. I have been coming to Berns since the 1980’s. Expect to pay 80-100 dollars a person. That being said, I have not had a poor experience ever at Berns!
   

   Bern's Steak HouseResponded 2 days ago

   Thank you for your review, Karen! We will share this with John and our entire team. We look forward to welcoming you again soon.
   

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6. R

   Richard

   Los Angeles

   2 reviews

   3.0

   2 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 2

   We moved to the Tampa area in 2009 and have a number of meals at Bern's. We have always enjoyed our meals there and would often visit for our anniversary, wife's birthday, or other celebrations. Some meals at Bern's were better than others, but our most recent visit left us disappointed. We had an early evening Sunday reservation.. This visit, we decided to split an 18oz Delmonico. We also ordered a Caesar and chimichurri sauce. My wife is not a fan of French onion soup, so I got that eat that. Salads were fine. Ingredients were fresh and crisp. My wife said that she makes a better Caesar dressing and she would not order it again. Although everything that came out, were were told be careful because they were very hot. The soup and the steak were warm at best. The plates room temperature. When the steak arrived, we were very disappointed to see the steak was already sliced. It was in 8 pieces. Anniversary meal with no picture opportunity, unfathomable. They should have asked us if we wanted it sliced and should have done that in front of us at the table. Ordered medium rare, but was served medium. Flavor was ok, but nothing great. We have definitely had better cuts and presentation at Council Oak and Charley's, which are our other special occasion restaurants. We visited the desert room after dinner. We were given the first barrel on the left. It was the worst location. We could hear the 6 girls working at the hostess station chatting away the whole time. And every person that walked by would look in at us. Ice cream was very good. Environment, not as good. Regardless if our visit was a fluke, my wife was disappointed enough to say we are not going back. It was our anniversary and my wife did not want to complain while dinning.
   

   Bern's Steak HouseResponded 2 days ago

   Richard, we are sorry to hear that your last visit was so disappointing and so far from the quality of experience you've come to expect from us. Your review will be shared with our management team. If you would like to speak further with one of our managers, please reply to this message with your full name, reservation details and the best way to contact you. We will look into your concerns and get back to you promptly. Thank you for bringing your evening to our attention.
   

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7. J

   Joe

   Jackson Hole

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic service start to finish. Our favorite Appetizer is the Tuna Wagu. The dry aged strip steak is a standout and we preferred it to the tomahawk ribeye which was also amazing. Our waiter recommended 2 great wines with our meal . Great experience so we’ll be back on our next visit to Tampa.
   

   Bern's Steak HouseResponded 2 days ago

   Thank you for your review, Joe! We look forward to your next visit.
   

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8. OT

   OpenTable Diner

   Orlando

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing experience as always! Nothing like it anywhere else. The perfect way to celebrate our anniversary!
   

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   Bern's Steak HouseResponded 2 days ago

   Thank you for your review! We hope to celebrate with you again soon.
   

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9. R

   Roberta

   VIP

   Tampa

   92 reviews

   5.0

   92 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely experience. John C was waiter (silver tie). Very knowledgeable. Tour of wine cellars and kitchen a must!! Too full for dessert room (this time). A bucket list for those who come to Tampa!! Plan ahead to get earlier reservations (I planned 3 months ahead).
   

   Bern's Steak HouseResponded 2 days ago

   Thank you for your review, Roberta! We will share this with John and your entire service team. We hope you will join us again.
   

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10. M

    Mary

    Tampa

    2 reviews

    5.0

    2 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Amazing experience. The dessert room was my absolute favorite!
    

    Bern's Steak HouseResponded 3 days ago

    Thank you for your review, Mary! We hope to welcome you again soon.
    

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