Bertucci's - Chelmsford

Bertucci's - Chelmsford reviews from people who’ve dined at this restaurant. Based on recent rating.

1. OT

   OpenTable Diner

   Greater Boston1 review

   5.0

   Dined on May 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The Service was well done. Absolutely brilliant Food was flavorful The rolls are delivered warm.
   

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2. HC

   HollyC VIP

   Greater Boston58 reviews

   4.0

   Dined on April 9, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   love the BOGO pizza offers and coupons but, Extremely disappointed that the Birthday coupon has to be used for dine in only. I can understand if a purchase is needed and it can’t be used with other discounts, but wish it could be used for carry out. used to be able to use for carry out and with other discounts, which was nice.
   

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3. DD

   DouglasD

   Greater Boston2 reviews

   5.0

   Dined on December 30, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Just awesome. Food hot and fresh. Service fast. Clean place
   

   Bertucci's - ChelmsfordResponded on January 12, 2024

   Thanks for that glowing review. We are happy to hear you had a great time with us. Come back to see us again soon!
   

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4. MM

   MatthewM

   Greater Boston2 reviews

   5.0

   Dined on December 24, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was good….. Food, drinks, services.. enjoyed our dinner.
   

   Bertucci's - ChelmsfordResponded on January 12, 2024

   Thank you for dining out with us! We appreciate you sharing your experience and look forward to serving you again.
   

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5. JM

   JessicaM

   Greater Boston1 review

   1.0

   Dined on February 26, 2023

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We never even got to eat there, I made a reservation for my friends 21st birthday dinner and they said they couldn’t seat us because they took a party of 34 before us, even though we had a reservation. We left to go to Evivva in Westford, much better experience.
   

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6. N

   Neillex

   Greater Boston98 reviews

   5.0

   Dined on February 24, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Tried Chelmsford location because our former favorite location in Woburn is now permanently closed. Found it very pleasant. Ordered pizza and salad. My wife thought $ 17.50 for a 9oz pour of Kendall-Jackson Chardonnay was overkill when you can buy a bottle at the local package store for $10.99 so she ordered Two Vines Chardonnay for $14.00. Server came back and said they didn’t have any sooooo under duress we settled for the K-J as there was no other choice. Otherwise the food was very good
   

   Bertucci's - ChelmsfordResponded on February 25, 2023

   We love to hear how much you enjoyed dining with us at Brio Italian Grille. We look forward to welcoming you back again soon!
   

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7. t

   tracyb

   Greater Boston6 reviews

   2.0

   Dined on February 21, 2023

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Not the restaurant of yesteryear. Disappointed. Not servers fault as she was only person working with at least 6 tables.
   

   Bertucci's - ChelmsfordResponded on February 25, 2023

   We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We will undoubtedly pass your feedback to the management team
   

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8. BB

   BrewstaBoy VIP

   Greater Boston104 reviews

   4.0

   Dined on February 15, 2023

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Popped in for lunch. It’s been a tough time for Bertucci’s, and many stores have suffered quality and service setbacks, but this one seems to be holding its own. It’s a hard-working and friendly crew here, and even at a higher price point than in the past, a fresh chicken parm sandwich, fries, generous side salad and Bertucci rolls for $13.50 is a deal. Happy to continue supporting the chain if they can deliver like this.
   

   Bertucci's - ChelmsfordResponded on February 25, 2023

   We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We have shared your comments with the team and hope to serve you again.
   

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9. MH

   MicheleH

   Greater Boston1 review

   1.0

   Dined on December 28, 2022

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   No forks, other dishes missing. Food was not prepared as described in menu. Roasted broccoli had chunks of cold cream cheese thrown on top. Food was lukewarm when brought to table. This location usually has good food and service. Hope this visit was the exception but we won’t be returning anytime soon. Sad.
   

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10. JC

    JulieC

    Greater Boston3 reviews

    3.0

    Dined on December 26, 2022

    1. Overall 3
    2. Food 4
    3. Service 1
    4. Ambience 3

    Don't expect to be out in an hour or less. Service is slow
    

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