Betsy's LT Steak & Seafood

Review summary

1. A

   Artem

   Hong Kong

   5 reviews

   1.0

   5 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 4
   4. Ambience 1

   We have been regular guests at this hotel for many years. I will say honestly, it was my mistake that I gave this place a second chance on a significant date. Our first bad experience was Thanksgiving. But I decided to give them a second chance and we decided to celebrate New Year's Eve at this place. I will say that our mood was ruined, that's not enough. A family of three with a child comes to an expensive restaurant and from the first seconds we are greeted by an unsmiling hostess, and the expression on the face of this short man always looks sullen and he is clearly out of place. He could not find our reservation for a long time, and this irritated us and him, after I poked him with our reservation, this man gave us (regular guests who leave tens of thousands of dollars every year) a table by the road. Then it gets more fun. We waited for food for 1.5 hours, the child became sick from hunger. Nice waiters, who were the only ones who tried to do something about this poorly organized day, did everything they could. The food was mediocre so we finished dinner 1.5 hours later and wanted to enjoy the rest of the evening drinking wine and eating desserts, to which the man tells us about the 2 hour table limit. Considering that the food was served 1.5 hours. I was furious. We paid over $600 for this whole nightmare. Not only will I never go to a restaurant again, I will never go to this hotel again!!! Don’t spent your time.
   

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2. E

   Eric

   Greater Boston

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 4

   My wife and I dinned at LT’s for New Year’s Eve. The food was very good, but for the price we were a little disappointed… especially because we decided on this location for our last meal of 2024 as it included live entertainment. However, being that we were seated outside we did not get to enjoy that aspect at all. Knowing this I would have booked elsewhere
   

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3. M

   Marie

   Las Vegas

   2 reviews

   3.0

   2 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Very loud (too loud) piano player Impossible to have a proper conversation
   

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4. J

   James

   VIP

   Philadelphia

   9 reviews

   5.0

   9 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love this restaurant. I give it 5 stars every time we dine there.
   

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5. D

   David

   Charleston

   8 reviews

   4.0

   8 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Food when it arrived was as ordered and very acceptable. The one problem was that our dishes were slow in arriving with the neighbouring table which. Was seated after us and had their orders taken after us, received their food before us. I complained to the maitre d’ who soon rectified the situation. As stated, the food was of the high quality that I have come to expect of LT.
   

   Betsy's LT Steak & SeafoodResponded 4 days ago

   Dear David, Thank you for sharing your feedback. As you discovered, it matter greatly to us at LT that our service is always on par with our excellent cuisine, and we're glad we could rectify the situation you describe. We appreciate your patience with our hardworking team during this busy and festive time of year, and we hope you will come back to see us in the new year or beyond. We know we can deliver on the five-star experience you are right to expect at LT. Sincerely, Zach Plutzik, Managing Director
   

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6. G

   Gale

   VIP

   San Francisco

   42 reviews

   5.0

   42 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First visit, won’t be our last. Absolutely delicious, with great service
   

   Betsy's LT Steak & SeafoodResponded 5 days ago

   Hello Gale, We are thrilled to hear that your LT experience has inspired a return! We'll see you again soon! Sincerely, Zach Plutzik, Managing Director
   

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7. K

   Kerry

   VIP

   San Francisco

   53 reviews

   5.0

   53 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed Christmas dinner at The Betsy. Opted for indoor table - lobby was bustling with piano player and guest at the bar. Our dinner of spicy tuna rolls along with filet mignon, Ny strip, bbq corn and jalapeño mashed potatoes was enjoyed by all. We have visited several times before and are never disappointed. Service is spot on and servers are friendly and offer menu suggestions.
   

   Betsy's LT Steak & SeafoodResponded 5 days ago

   Hello Kerry, Happy holidays, and thank you for sharing your Christmas Day meal with us! It certainly sounds like you ordered perfectly to enjoy the breadth of our menu, and we're glad you enjoyed our lively indoor atmosphere during this festive season. We appreciate your loyalty, and we hope to make many more happy memories with you and yours. Sincerely, Zach Plutzik, Managing Director
   

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8. T

   Trish

   VIP

   Rhode Island

   115 reviews

   5.0

   115 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   GLUTEN FREE chicken spacatta was excellent. GLUTEN FREE jalapeño mashed potatoes delicious with quite a kick. Filet mignon tender and delicious.
   

   Betsy's LT Steak & SeafoodResponded 5 days ago

   Dear Trish, As you discovered, we take our guests' gluten-free requests seriously at LT, and we're glad you enjoyed your meal so immensely. Please join us again for another dining experience one day soon. Sincerely, Zach Plutzik, Managing Director
   

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9. W

   Will

   VIP

   Washington DC

   29 reviews

   5.0

   29 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great Christmas Dinner! Excellent food and service.
   

   Betsy's LT Steak & SeafoodResponded 5 days ago

   Greetings Will, Excellence is what we strive to provide for every guest experience, and we are honored to know we have lived up to expectations! Thank you for joining us this Christmas, and we hope to see you again next year, if not sooner. Sincerely, Zach Plutzik, Managing Director
   

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10. O

    OpenTable Diner

    Greater Boston

    14 reviews

    5.0

    14 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Michael F provided outstanding service at The Betsy Hotel. He was attentive, friendly, and made our holiday dinner truly special. Highly recommend dining here—thank you, Michael!
    

    Betsy's LT Steak & SeafoodResponded 6 days ago

    Dear guest, Thank you for sharing your holiday with us. It was our pleasure to add to your enjoyment of the season, and Michael will be happy to know his service even further enhanced your meal. Until next time! Sincerely, Zach Plutzik, Managing Director
    

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