Bettys Café Tea Rooms - York

Review summary

1. J

   Jacky

   Kent

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Brilliant from start to finish. Anne our waitress was extremely professional, polite helpful and explained all the selections of the festive menu that we had chosen. Certainly recommend, definite 5 star food and hosting.
   

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2. E

   Emma

   Las Vegas

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely service, food was really nice. Enjoyed having the piano player in the background. Would recommend.
   

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3. J

   Joanne

   Yorkshire

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely atmosphere very presentable staff very friendly and attentive nothing was too much trouble as much food as you could eat have been a few times and everytime was lovely highly recommended if in York
   

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4. L

   Linda

   Nottingham

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Betty’s was as always a beautiful place for a treat of afternoon tea, the atmosphere is amazing, food was delicious, great value for money. We visited at 2pm we were not rushed to leave the table so had plenty of time to enjoy ourselves, and to top it all it left us feeling full for the rest of the day. Overall a thoroughly wonderful experience
   

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5. N

   Nathan

   Lancashire

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous food. Service very courteous and efficient. Jazz pianist really added to the ambience. Thank you for a fantastic experience. We will definitely be visiting again.
   

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6. C

   Chaanah

   London

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Never knew about this place was told by someone eles definitely book ahead then no queuing will be needed otherwise the que stretches around the corner. It was a lovely experience and one we intend to repeat. It was our wesding anniversary and was gifted some chocolate which was extremely thoughtful.
   

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7. M

   Michael

   Norfolk/Suffolk

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   For a really special afternoon tea there is nothing better. A really fantastic experience and one not to be missed
   

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8. MI

   MacInWin

   Washington DC

   2 reviews

   1.0

   2 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Excellent, as usual! Service was outstanding, food was delicious, tea was delightful. Betty’s never disappoints.
   

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9. C

   Chris

   Yorkshire

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   VERY poor service. When we first got there they were very nice and polite and we got sat down straight away and our server said she would bring over the children’s menu (this was never brought over all the time we were there). We waiting 30 minutes for someone to take our order (during this time 4 tables who had sat down after us had their order taken and two of those tables had their drinks brought to their table) we were then just told what the kids menu was. When we gave our order we told them that neither my wife or I eat salmon so please could they leave this off the afternoon tea, we were offered an alternative of red petter tart so we said yes. 55 minutes after sitting down our drinks came and then 1 hour 10 minutes after sitting down our food came (they forgot to not bring the salmon and so we had to ask them to take this away). All of tables around us half way through the service was offered additional sandwiches and drinks, we did not want any more sandwich’s but would have been nice to have been offered. When we had finished I went to pay the server and she asked how it was and I said the services was very poor and all she could say was sorry we have been very busy. I appreciate it is peak season for the festive afternoon tea however it is a ‘set menu’ and all the tables had to be booked so you know what to expect when it comes to the number of customers and what time they will be coming. My wife spoke to the manager in the restaurant and she was equally unapologetic about the service and just said we have been busy. I would expect this reaction and service if this was a fast food restaurant or lower grade establishment but this is Betty’s! You go for the high quality food and amazing service, my wife and I go to their Harrogate restaurant regularly and have amazing service but we will not be coming back after this.
   

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10. d

    dan

    Bath

    1 review

    4.0

    1 review

    Dined 4 days ago

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 5

    A fabulous experience, the atmosphere was perfect. The tea was very nice and food very tasty. Service was good with the waitress allocated to us very polite and informative. What stopped this experience being a 5/5 was a little wait to be seated (perhaps due to the bad weather) and wait for food / drink to reach us (perhaps short staffed) The pianist was also amazing !
    

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