BJ's Restaurant & Brewhouse - Chula Vista

Review summary

1. J

   James

   San Diego1 review

   1.0

   Dined on February 22, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 4

   To Be fair they were busy, but service was very bad time between food was very poor. Then the food was on the cold side. I have been many times in the past and never had this experience.
   

   BJ's Restaurant & Brewhouse - Chula VistaResponded on February 22, 2025

   Thank you for sharing your experience James. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

   Is this helpful?

2. S

   Saad

   San Diego2 reviews

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 2

   Horrible food. Very dated . The pizza dough was raw.
   

   BJ's Restaurant & Brewhouse - Chula VistaResponded on February 16, 2025

   Sorry to hear you were disappointed with your meal, Saad. We want all our guests to leave with warm smiles and full stomachs. If you're ever unsatisfied with your order, please speak with an on-site manager, so we can fix it for you right away.
   

   Is this helpful?

3. A

   Amie

   Edmonton1 review

   5.0

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience. I like the receipt goes to my email. Saves paper.
   

   BJ's Restaurant & Brewhouse - Chula VistaResponded on February 18, 2025

   Thanks for the great feedback, Amie! We're glad you had a positive experience and appreciate our eco-friendly approach. If there’s anything else you’d like to share, we’re all ears!
   

   Is this helpful?

4. M

   Manny

   Unspecified1 review

   5.0

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was an enjoyable experience for me and my girlfriend on valentines day would definitely come again
   

   BJ's Restaurant & Brewhouse - Chula VistaResponded on February 16, 2025

   Thanks for sharing your experience, Manny! We're thrilled to hear that you and your girlfriend had a wonderful Valentine's Day with us. We can’t wait to welcome you back for more memorable moments!
   

   Is this helpful?

5. P

   Patricia

   Baja California1 review

   5.0

   Dined on December 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Todo muy bien! Excelente la crema de almeja, muy amables todos y servicio rápido. Totalmente recomendado
   

   BJ's Restaurant & Brewhouse - Chula VistaResponded on December 27, 2024

   Patricia, we’re thrilled to hear you enjoyed the clam chowder and had a great experience with our team! Your recommendation means a lot to us. We look forward to serving you again soon!
   

   Is this helpful?

6. N

   Norma

   San Diego3 reviews

   5.0

   Dined on December 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and food always the best! Happy hour
   

   BJ's Restaurant & Brewhouse - Chula VistaResponded on December 20, 2024

   Norma, thank you for your fantastic review! We're thrilled to hear you enjoy our service and food, especially during happy hour. Your support means a lot to us, and we can't wait to welcome you back for more great experiences!
   

   Is this helpful?

7. OT

   OpenTable Diner

   San Diego1 review

   3.0

   Dined on November 24, 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   Ordered Salmon with broccoli. The broccoli was not cooked. It was mostly raw. They took it back and brought it back and really was not any better. I was given a discount which was great but I would have preferred better food.
   

   BJ's Restaurant & Brewhouse - Chula VistaResponded on November 25, 2024

   Thank you for your feedback. We're glad you appreciated the discount, but we're sorry to hear about the broccoli. Your experience is important to us, and we’ll address this with our kitchen team to ensure better quality in the future. We hope to serve you better next time!
   

   Is this helpful?

8. S

   Shirley

   San Diego2 reviews

   5.0

   Dined on October 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service was great. Waters’s was sweet and very helpful.
   

   BJ's Restaurant & Brewhouse - Chula VistaResponded on October 23, 2024

   Thank you, Shirley! We’re thrilled to hear you enjoyed the food and service. Our team, especially Waters, works hard to ensure a great experience. Your kind words mean a lot to us! Looking forward to welcoming you back soon.
   

   Is this helpful?

9. K

   Kelly

   San Diego1 review

   3.0

   Dined on September 20, 2024

   1. Overall 3
   2. Food 1
   3. Service 2
   4. Ambience 3

   Food was horrible. Nothing freshly made. Everything looked and tasted like it came out of the smart and final freezer section.
   

   BJ's Restaurant & Brewhouse - Chula VistaResponded on September 21, 2024

   Sorry to hear you were disappointed with your meal, Kelly. We want all our guests to leave with warm smiles and full stomachs. If you're ever unsatisfied with your order, please speak with an on-site manager, so we can fix it for you right away.
   

   Is this helpful?

10. OT

    OpenTable Diner

    San Francisco1 review

    2.0

    Dined on September 1, 2024

    1. Overall 2
    2. Food 1
    3. Service 2
    4. Ambience 2

    We were not impressed with the food, my steak was rough, the veggies overcooked my wife’s fish & chips had no flavor, the wait staff was not the best as if they didn’t want to be there. It was a let down consider we been there a few times.
    

    Is this helpful?