BJ's Restaurant & Brewhouse - Columbia

Review summary

1. R

   Robert

   Baltimore

   20 reviews

   5.0

   20 reviews

   Dined on October 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loving them with friends and family service was great.
   

   BJ's Restaurant & Brewhouse - ColumbiaResponded on October 9, 2024

   Robert, we’re thrilled to hear you’re enjoying our service with friends and family! Your support means a lot to us. Thanks for sharing your positive experience!
   

   Is this helpful?

   Report
2. B

   Brian

   Baltimore

   1 review

   2.0

   1 review

   Dined on October 5, 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Maitre d' seemed bored and indifferent; waitress was clearly indifferent at best. Claimed not to have cabernet sauvignon; also did not have a hard seltzer listed on the menu. When we asked about a different one, she brought out the can, set it on the table, and walked away. We had to catch her attention, some time later, to request a glass. The sirloin I ordered did not come with the sauce the menu described and was completely overcooked (I had asked for medium, it was not even pink). To her credit, she offered to replace it. Not wanting to waste, I declined.
   

   BJ's Restaurant & Brewhouse - ColumbiaResponded on October 8, 2024

   Thank you for sharing your experience Brian. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

   Is this helpful?

   Report
3. J

   Jomo

   Baltimore

   6 reviews

   4.0

   6 reviews

   Dined on September 7, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   The food was great, the waiter kept forgetting things we needed. Otherwise a pretty good experience.
   

   BJ's Restaurant & Brewhouse - ColumbiaResponded on September 9, 2024

   Thanks for your feedback, Jomo! We're thrilled you enjoyed the food. We appreciate your notes about the service and will address that with our team to ensure a smoother experience next time. Hope to see you again soon!
   

   Is this helpful?

   Report
4. K

   Kim

   Baltimore

   26 reviews

   vip
   4.0

   26 reviews

   Dined on August 25, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   The prime rib special was Very Good! Waiter was hustling also.
   

   BJ's Restaurant & Brewhouse - ColumbiaResponded on August 28, 2024

   Thank you for your feedback, Kim! We're thrilled to hear you enjoyed the prime rib special and appreciated our wait staff's efforts. We strive for great experiences and hope to delight you even more on your next visit!
   

   Is this helpful?

   Report
5. J

   Joann

   Washington DC

   4 reviews

   5.0

   4 reviews

   Dined on August 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food, enjoyed the avocado spring rolls, and the boneless wings.
   

   BJ's Restaurant & Brewhouse - ColumbiaResponded on August 12, 2024

   Thank you so much for your kind words, we strive to always provide great food for our guests to enjoy. We’re glad you loved the food and hope to see you back soon!
   

   Is this helpful?

   Report
6. S

   Shell

   Washington DC

   2 reviews

   2.0

   2 reviews

   Dined on July 20, 2024

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 2

   It was ok. My whole family got their meal way before me. I ordered the filet. by the time it came out my family was already done with their meal. The server was very nice and apologies. The manager came out. First he said he could take only 20% off. But after talking to him he agreed to comp the meal. Which was nice but it would have been better to have been able to eat with my family. Do better with having the kitchen communicate.
   

   BJ's Restaurant & Brewhouse - ColumbiaResponded on July 23, 2024

   We are sorry to read your recent experience with us was not up to par. We will work with our team to make sure this does not happen again.
   

   Is this helpful?

   Report
7. OT

   OpenTable Diner

   Baltimore

   1 review

   5.0

   1 review

   Dined on June 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved it. The food was great, just everything was great.
   

   BJ's Restaurant & Brewhouse - ColumbiaResponded on June 11, 2024

   WOW! We loved your comments, thanks for the great “pat on the back,” we really appreciate it! Looking forward to serving you again.
   

   Is this helpful?

   Report
8. OT

   OpenTable Diner

   Washington DC

   1 review

   5.0

   1 review

   Dined on June 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Got in early enough on Sunday with very little people, and our group was able to have a good conversation without yelling or leaning into each other.
   

   BJ's Restaurant & Brewhouse - ColumbiaResponded on June 12, 2024

   Thank you for your review. We're glad to hear that you enjoyed your experience, and we look forward to your next visit.
   

   Is this helpful?

   Report
9. OT

   OpenTable Diner

   Baltimore

   21 reviews

   vip
   5.0

   21 reviews

   Dined on May 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed our visit. Good food and attentive server.
   

   BJ's Restaurant & Brewhouse - ColumbiaResponded on May 25, 2024

   Thank you for your review. We're glad to hear that you enjoyed your experience, and we look forward to your next visit.
   

   Is this helpful?

   Report
10. N

    Nurps

    Baltimore

    7 reviews

    4.0

    7 reviews

    Dined on April 29, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4

    Our group was happy with the ease of making the reservation on line, which was confirmed, and the greeting we received when we arrived. Our server was very accommodating when we asked for separate checks although some checks were mixed up. Everyone liked their food. I would gladly bring a group here again.
    

    BJ's Restaurant & Brewhouse - ColumbiaResponded on May 13, 2024

    Thanks so much for your four-star review. We look forward to seeing you again soon, and we'll try for that fifth star.
    

    Is this helpful?

    Report