BJ's Restaurant & Brewhouse - Desert Ridge

Review summary

1. R

   Russell VIP

   Phoenix40 reviews

   3.0

   Dined 5 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   It was a tough night. Believe they were down servers. Food was tasty but wife’s medium rare steak was well done. Felt bad for our server.
   

   BJ's Restaurant & Brewhouse - Desert RidgeResponded 3 days ago

   Russell, we appreciate your feedback and are sorry to hear about your experience. We're glad you enjoyed the food, but we understand the steak issue was disappointing. We're committed to improving and ensuring our team has the support they need for a better experience next time. Thank you for sharing!
   

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2. JN

   JayN

   Phoenix4 reviews

   5.0

   Dined on March 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Fried chicken was perfect. Service was great. Will go back soon.
   

   BJ's Restaurant & Brewhouse - Desert RidgeResponded on March 6, 2025

   We're thrilled to hear you enjoyed the fried chicken and had a great experience with our service. We can't wait to welcome you back soon for more deliciousness!
   

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3. D

   Darren

   New York City84 reviews

   5.0

   Dined on March 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and environment to eat at! The BJ’s Classic Chicken Sandwich is incredible! Ask for Ananda. She is a wonderful server!
   

   BJ's Restaurant & Brewhouse - Desert RidgeResponded on March 5, 2025

   Thanks for the awesome review, Darren! We're thrilled you enjoyed the BJ’s Classic Chicken Sandwich and had a great experience with Ananda. Your feedback means a lot to us, and we can’t wait to see you again soon!
   

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4. OT

   OpenTable Diner

   Phoenix1 review

   2.0

   Dined on March 2, 2025

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 3

   Not at all what I expected and not worth another visit
   

   BJ's Restaurant & Brewhouse - Desert RidgeResponded on March 3, 2025

   We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
   

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5. Q

   Quin

   Unspecified1 review

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   U forgot her name but my waiter was the best she made sure we had everything kept us up on refills she was funny and just all around a good soul
   

   BJ's Restaurant & Brewhouse - Desert RidgeResponded on March 2, 2025

   Quin, we’re thrilled to hear about your fantastic experience! Our team takes pride in providing excellent service, and it sounds like your waiter truly made your visit special. Thank you for sharing your kind words! We can’t wait to welcome you back soon.
   

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6. S

   Sherry

   Chicago56 reviews

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had the Asian chopped salad with chicken….it was excellent….and my husband enjoyed the soup in a bread bowl and side salad. Ended the meal sharing a Pizzuti ice cream….yum!
   

   BJ's Restaurant & Brewhouse - Desert RidgeResponded on March 1, 2025

   Sherry, we’re thrilled to hear you enjoyed the Asian chopped salad and your husband loved the soup in a bread bowl! Sharing our Pizookie ice cream sounds like the perfect ending. Thanks for the fantastic review; we can’t wait to welcome you back for another delicious meal!
   

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7. D

   Debbie

   Omaha9 reviews

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great experience, they were able to accommodate for a table of 10 through the app, the food was spectacular, except for the prime rib. It was tough. . Our waitress was amazing, and she was fun to spend the evening with. We will definitely be back next time we’re in Phoenix. 
   

   BJ's Restaurant & Brewhouse - Desert RidgeResponded on March 4, 2025

   Thank you for the fantastic review, Debbie! We're thrilled you enjoyed your experience and appreciated the service. We're sorry to hear about the prime rib; your feedback is valuable, and we'll share it with our kitchen team. Looking forward to welcoming you back on your next visit!
   

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8. R

   Ranelle VIP

   Phoenix141 reviews

   5.0

   Dined on February 28, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We’ve eaten here a couple times. Good food and Emmalee took great care of us. We enjoyed the cherry chipotle salmon, Asian chicken salad and ribs.
   

   BJ's Restaurant & Brewhouse - Desert RidgeResponded on March 1, 2025

   Ranelle, we’re thrilled to hear you enjoyed your meals and received great service from Emmalee! Your favorites, like the cherry chipotle salmon and ribs, are definitely crowd-pleasers. We can’t wait to welcome you back for more delicious experiences!
   

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9. C

   Charles VIP

   Phoenix25 reviews

   4.0

   Dined on February 23, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Lots of choices! In fact, too many. Not sure how the kitchen keeps it all together. However, every item ordered at our table was spot on! Veggies cold when delivered suggests maybe sat too long before delivery to our table.
   

   BJ's Restaurant & Brewhouse - Desert RidgeResponded on February 24, 2025

   Charles, thanks for your feedback! We're thrilled to hear you enjoyed the variety and quality of your meals. We appreciate your input on the veggie temperature and will look into it to improve our delivery timing. Your experience means a lot to us!
   

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10. L

    Linda VIP

    Phoenix48 reviews

    3.0

    Dined on February 22, 2025

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 3

    Our waiter tried to accommodate our party of 8, but our orders were completely mixed up with several of us not getting our meal! 2 Deep dish pizza orders were not cooked. When Asked for to go containers 2x’s never received! Overall our experience was very disappointing!!
    

    BJ's Restaurant & Brewhouse - Desert RidgeResponded on February 22, 2025

    Sorry to hear you were disappointed with your meal, Linda. We want all our guests to leave with warm smiles and full stomachs. If you're ever unsatisfied with your order, please speak with an on-site manager, so we can fix it for you right away.
    

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