BJ's Restaurant & Brewhouse - Noblesville

Review summary

1. B

   Beth

   Indiana

   2 reviews

   3.0

   2 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 4

   We had a large party of 10 with reservation. I ordered salmon-it was rubbery and fishy. Last time I was there it was delicious so I was craving it. Seems as though restaurant is slipping a bit. My friends weren’t crazy about their meals either. Our server lacked warmth. He seemed annoyed with us from the beginning and I promise we aren’t difficult people. Probably won’t be back.
   

   BJ's Restaurant & Brewhouse - NoblesvilleResponded 3 days ago

   Hi Beth. We are so sorry to hear about your experience with your food. We wouldn't like that either! We will address this with our team. On your next visit, if there is anything about your experience that can be improved, please let our onsite managers know so that we can do our best to make it right in the restaurant, on the spot!
   

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2. J

   John

   VIP

   Western NC

   2 reviews

   5.0

   2 reviews

   Dined on January 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waitress was great. She made sure we had everything we needed to take care of our one year old.
   

   BJ's Restaurant & Brewhouse - NoblesvilleResponded on January 11, 2025

   Thanks for the awesome feedback, John! We're thrilled to hear that our waitress provided excellent service and made your experience enjoyable with your little one. We appreciate your support and look forward to welcoming you back soon!
   

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3. B

   Becky

   Indiana

   1 review

   1.0

   1 review

   Dined on January 2, 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   The service was really terrible. Our food was served at all different times, with more than a 10 minute gap in delivery of entrees. We had to go find another server to ask them to check on the missing entrée. Some of the people had ordered the same food with slight moderations, and the server told us they had no clue which was which, and we should dig through it ourselves and figure out which entrée belong to which person. Three separate times we had to go find someone and ask them to search for our server , we will not be going back.
   

   BJ's Restaurant & Brewhouse - NoblesvilleResponded on January 12, 2025

   Thank you for sharing your experience Becky. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

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4. C

   Christy

   VIP

   Indiana

   10 reviews

   1.0

   10 reviews

   Dined on January 1, 2025

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   We had ten people last night for NYE. It took us 45 minutes to get order taken. It took another 45 minutes to get our food. Only half of our food showed up and it was cold. We waited for last two meals after EVERYONE had already eaten. One was bowl of soup and other was chicken dinner which was cold. We don’t complain much but this was so bad that will never be back.
   

   BJ's Restaurant & Brewhouse - NoblesvilleResponded on January 2, 2025

   We are so sorry to read about your recent experience. Our service wasn't up to par, and we apologize for having kept you waiting. Please don't hesitate to reach out to one of our managers the next time this happens. Our team will do everything we can to make it right.
   

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5. D

   Duane

   VIP

   Indiana

   1 review

   5.0

   1 review

   Dined on December 31, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Maybe next time - too many qiestions and minimum characters is not cool
   

   BJ's Restaurant & Brewhouse - NoblesvilleResponded on January 11, 2025

   Thanks for the feedback, Duane! We appreciate your input on the character limits and questions. We're always looking to improve the experience, so your thoughts are valuable to us. Glad to hear you enjoyed your overall experience!
   

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6. K

   Katherine

   Indiana

   3 reviews

   1.0

   3 reviews

   Dined on December 24, 2024

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 5

   Xmas eve so understandably very busy. We had a reservation and got right in. Had no server. Food served cold, out of order same as beverages. Came at wrong times. Food orders were correct however.
   

   BJ's Restaurant & Brewhouse - NoblesvilleResponded on December 30, 2024

   Thank you for sharing your experience Katherine. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

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7. J

   Jim

   Indiana

   1 review

   3.0

   1 review

   Dined on December 22, 2024

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 2

   Very slow service. I do appreciate bringing children a snack while waiting-helps a bit with the fact the service is very slow. Thought it was just a busy time the first several times, but seems to be a consistent factor. Probably will not go back.
   

   BJ's Restaurant & Brewhouse - NoblesvilleResponded on January 3, 2025

   We are so sorry to read about your recent experience. Our service wasn't up to par, and we apologize for having kept you waiting. Please don't hesitate to reach out to one of our managers the next time this happens. Our team will do everything we can to make it right.
   

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8. B

   Bethany

   Indiana

   3 reviews

   5.0

   3 reviews

   Dined on December 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Me and my family love coming here! Everyone is super nice! They have a great selection and you can never go wrong with a pizookies!
   

   BJ's Restaurant & Brewhouse - NoblesvilleResponded on December 21, 2024

   Bethany, we're thrilled to hear that you and your family enjoy visiting us! Our team loves serving you, and we agree—pizookies are a must-try! Thanks for your kind words; we can't wait to see you again soon!
   

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9. V

   Vonda

   VIP

   Indiana

   1 review

   4.0

   1 review

   Dined on December 15, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   We waited over 40 min for our Pizookies. We had finished eating, paid our bill and still waiting for the pizookies to come out. Very disappointed.
   

   BJ's Restaurant & Brewhouse - NoblesvilleResponded on December 19, 2024

   Vonda, we appreciate your feedback and apologize for the delay with your Pizookies. It’s important to us that every experience is enjoyable. We’ll address this with our team to ensure faster service in the future. Thank you for sharing your thoughts!
   

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10. R

    Robert

    VIP

    Indiana

    108 reviews

    4.0

    108 reviews

    Dined on December 14, 2024

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 3

    Server overloaded; reservations honored. Ambiance of a sport’s bar. Food average; menu extensive with. specials
    

    BJ's Restaurant & Brewhouse - NoblesvilleResponded on December 18, 2024

    Thanks for your feedback, Robert! We're glad you enjoyed the ambiance and the variety on our menu. We appreciate your input on the server experience and will work to improve it. Your insights help us enhance our guest experience, so thank you for sharing!
    

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