BJ's Restaurant & Brewhouse - Roseville

Review summary

1. J

   Junior

   San Joaquin

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 4

   Nice had a fun night dinner with some friends for a nice occasion
   

   BJ's Restaurant & Brewhouse - RosevilleResponded 4 days ago

   We're thrilled to hear you had a fun night with friends! Celebrating special occasions is what we love to be a part of. Thanks for sharing your experience, and we hope to see you again soon for more memorable moments!
   

   Is this helpful?

   Report
2. R

   Rebecca

   Sacramento

   4 reviews

   5.0

   4 reviews

   Dined on October 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went for our granddaughters birthday to try the prime rib. Fortunately, we had a reservation because it was homecoming for one of the local schools, and it was packed. In any event, we got seated within a few minutes of our reservation and our prime rib was perfection. Mostly, though, our server was a rock star. His name was Keatin (sp?) and with all the pressure of a packed restaurant, he never skipped a beat!
   

   BJ's Restaurant & Brewhouse - RosevilleResponded on October 28, 2024

   Rebecca, we’re thrilled to hear you enjoyed the prime rib and that Keatin made your granddaughter’s birthday special! It's great to know our team shines even during busy times. Thanks for sharing your experience, and we look forward to welcoming you back for more memorable meals!
   

   Is this helpful?

   Report
3. J

   Joanne

   San Francisco

   1 review

   5.0

   1 review

   Dined on October 17, 2024

   1. Overall 5
   2. Food 2
   3. Service 5
   4. Ambience 5

   Server was great! Burger no taste Nachos good Jambalaya cooked to much
   

   BJ's Restaurant & Brewhouse - RosevilleResponded on October 18, 2024

   Thanks for the feedback, Joanne! We're thrilled you enjoyed the service and nachos. We're sorry to hear about the burger and jambalaya. Your comments will help us improve—hope to see you again soon for a better experience!
   

   Is this helpful?

   Report
4. A

   Amanda

   Sacramento

   1 review

   3.0

   1 review

   Dined on October 12, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Typical bar fare and it was fine. Nothing awesome but nothing bad either. Servers were very friendly but service was super slow. Just seemed too busy really to keep up with their tables timely.
   

   BJ's Restaurant & Brewhouse - RosevilleResponded on October 17, 2024

   Your feedback is what drives our coaching, Amanda! I’m sorry we were not up to par on your visit. We will work with our team so this does not happen again.
   

   Is this helpful?

   Report
5. S

   Sarah

   Cincinnati

   4 reviews

   3.0

   4 reviews

   Dined on October 10, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 1

   Bugs in food, drinks delivered after entrees eaten, even though orders were placed at the beginning
   

   Is this helpful?

   Report
6. B

   Bryna

   Sacramento

   2 reviews

   vip
   1.0

   2 reviews

   Dined on October 6, 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Had to wait an hour for a table, despite having a reservation and then speed through the email to get to our event on time.
   

   BJ's Restaurant & Brewhouse - RosevilleResponded on October 7, 2024

   Hi Bryna, we're truly sorry to hear about your experience. Waiting for a table, especially with a reservation, is not what we aim for. Your feedback helps us improve, and we appreciate you sharing it. We hope to provide a better experience in the future.
   

   Is this helpful?

   Report
7. S

   Shobhna

   Sacramento

   2 reviews

   5.0

   2 reviews

   Dined on October 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food ordered was great. Taste was as expected. Great service by the servers
   

   BJ's Restaurant & Brewhouse - RosevilleResponded on October 7, 2024

   Shobhna, thank you for your fantastic review! We're thrilled to hear that you enjoyed the food and received excellent service. Your support means a lot to us, and we can’t wait to welcome you back for another great experience!
   

   Is this helpful?

   Report
8. S

   Sandra

   Sacramento

   1 review

   2.0

   1 review

   Dined on September 30, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   The asparagus was grainy and you could not even chew it. My dinner arrived at our table after everyone else was finished.eating. I was most dissapointed.
   

   BJ's Restaurant & Brewhouse - RosevilleResponded on October 1, 2024

   Sandra, we’re sorry to hear about your experience. Your feedback about the asparagus and the timing of your meal is important to us. We strive for quality and timeliness, and we will address these issues with our team to ensure better service in the future. Thank you for sharing.
   

   Is this helpful?

   Report
9. M

   Mindy

   Sacramento

   1 review

   1.0

   1 review

   Dined on September 30, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   Every table surrounding our, had a problem. To never receiving a plate when everyone else was served, and done eating. To being served and no silverware, and se aprons never receiving drinks that were ordered. Another table received food that they described as trash. Our service was very slow and un attentive Food order was incomplete. Check had an error as well. Deserts never came and left without receiving them.
   

   BJ's Restaurant & Brewhouse - RosevilleResponded on October 1, 2024

   Thank you so much for taking time to provide feedback about your experience. We welcome the opportunity to speak with you more about this visit, and if there is anything else you would care to share with us, please email feedback@bjsrestaurantscom. So we’ll know which review is yours, please include the name your review was posted under and that it is about our Roseville restaurant. Please allow us a few days to get back to you. Thank you for your review.
   

   Is this helpful?

   Report
10. M

    Mary Beth

    Sacramento

    8 reviews

    4.0

    8 reviews

    Dined on September 23, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4

    I liked how every employee we encountered assisted any where they could. I like seeing team work.
    

    BJ's Restaurant & Brewhouse - RosevilleResponded on October 6, 2024

    Mary, thank you for your kind words! We're thrilled to hear you appreciated our team's collaborative spirit. Your feedback motivates us to keep up the great work and enhance your experience even further. We look forward to welcoming you back soon!
    

    Is this helpful?

    Report