BJ's Restaurant & Brewhouse - West Palm Beach

Review summary

1. K

   Kathleen

   New York City

   6 reviews

   5.0

   6 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Forgot to scan our 100.00 receipt for points But other than that all was good
   

   BJ's Restaurant & Brewhouse - West Palm BeachResponded today

   Hi Kathleen, thanks for your 5-star review! We’re glad to hear you had a great experience overall. We appreciate your feedback about the receipt—our team is always working to improve. We hope to see you again soon!
   

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2. A

   Ari

   West Palm Beach

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a fantastic time, food came out incredibly fast and delicious. Will definitely recommend this restaurant to friends and family and will return
   

   BJ's Restaurant & Brewhouse - West Palm BeachResponded today

   Ari, we’re thrilled to hear you had a fantastic experience! It's great to know our food and service hit the mark. We appreciate your recommendation and can’t wait to welcome you back for another delicious meal!
   

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3. C

   Catherine

   VIP

   West Palm Beach

   19 reviews

   5.0

   19 reviews

   Dined on February 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and waitress were wonderful.. I am never disappointed when we eat at BJ’s
   

   BJ's Restaurant & Brewhouse - West Palm BeachResponded on February 3, 2025

   Thanks for the fantastic feedback, Catherine! We're thrilled to hear you enjoy our food and service. Your continued support means a lot to us, and we can’t wait to welcome you back for your next visit!
   

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4. l

   laura

   VIP

   West Palm Beach

   8 reviews

   5.0

   8 reviews

   Dined on January 31, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our waitress, Brianna, was perfect! Attentive but not in our faces. Food was delicious, and served promptly. The 6 of us were pleased.
   

   BJ's Restaurant & Brewhouse - West Palm BeachResponded on February 3, 2025

   Thanks for the fantastic feedback, Laura! We’re thrilled to hear that Brianna provided top-notch service and that your group enjoyed the food. We look forward to welcoming you all back soon for another great experience!
   

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5. J

   Jorge

   Key West

   19 reviews

   4.0

   19 reviews

   Dined on January 30, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   My neighbor restaurant go to place although this past time I have to say was the first time our food took a long time to get and was cold 🥶didn’t want to complain but was disappointed
   

   BJ's Restaurant & Brewhouse - West Palm BeachResponded on February 3, 2025

   Jorge, thank you for your feedback! We’re glad to hear we’re your go-to spot, but we’re sorry to learn about the wait and temperature of your food. We’ll address this with our team to ensure a better experience next time. Your satisfaction is important to us!
   

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6. S

   Shauna

   West Palm Beach

   1 review

   2.0

   1 review

   Dined on January 25, 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   Our server was rude and seemed to be overwhelmed which is why we didn’t speak to the manager - we go all the time but decided we won’t be back because the last two times weren’t good
   

   BJ's Restaurant & Brewhouse - West Palm BeachResponded on January 28, 2025

   We’re sorry to hear about your experience. Please email us at feedback@bjsrestaurant s.com and provide the name your review was posted under and that it is about our West Palm Beach restaurant. Allow us a few days to get back to you. Thank you.
   

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7. B

   Beth

   New Orleans

   18 reviews

   5.0

   18 reviews

   Dined on January 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food was well Presented and good! Our server was very accommodating, friendly and super professional!!
   

   BJ's Restaurant & Brewhouse - West Palm BeachResponded on January 15, 2025

   Beth, thanks for your wonderful feedback! We're thrilled to hear you enjoyed the presentation and taste of our food, as well as the service from our team. Your support means a lot to us, and we look forward to welcoming you back soon!
   

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8. C

   Catherine

   VIP

   West Palm Beach

   19 reviews

   5.0

   19 reviews

   Dined on January 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and service. Our waitress was excellent
   

   BJ's Restaurant & Brewhouse - West Palm BeachResponded on January 13, 2025

   Catherine, thank you for the fantastic review! We're thrilled to hear you enjoyed the food and received excellent service. Our team works hard to create great experiences, and your feedback means a lot to us! We look forward to welcoming you back soon.
   

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9. J

   Jeniffer

   West Palm Beach

   1 review

   5.0

   1 review

   Dined on January 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had a blast at BJ’s last night for my grandmas birthday the service was amazing. The food tasted incredible, and they even brought out their famous dessert with a candle for my grandmother. It was a total of three of us, me, my husband, and my grandmother we were seated almost immediately, and the vibe in the restaurant was super chill! I would definitely recommend this restaurant it’s 10/10! :)
   

   BJ's Restaurant & Brewhouse - West Palm BeachResponded on January 11, 2025

   Jeniffer, we're thrilled to hear you had such a wonderful experience celebrating your grandma's birthday with us! It's great to know our service, food, and vibe made your night special. Thank you for the glowing recommendation—hope to see you all again soon!
   

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10. P

    Peter

    VIP

    West Palm Beach

    13 reviews

    3.0

    13 reviews

    Dined on December 13, 2024

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 2

    Nice casual food place but very slow service. Food was warm not hot. Seemed to be short staffed but service people were friendly and helpful
    

    BJ's Restaurant & Brewhouse - West Palm BeachResponded on December 14, 2024

    Thank you for sharing your experience Peter. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
    

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