Black Angus Steakhouse - Pearl City

Review summary

1. D

   Debra

   Hawaii

   41 reviews

   5.0

   41 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were so happy there again today with our server and my grandson. He had high honors and we celebrated that really nice luncheon for him. We were surprised with the most delicious chocolate chip huge cookie for his efforts at school. Thank you to this wonderful restaurant which is my now favorite because the happy hour is throughout the day.
   

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2. C

   Caroline

   Hawaii

   20 reviews

   4.0

   20 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   We had our semi annual lunch today, 6 ladies who get together twice a year. We noticed bow super slow the service was, yet the restaurant was not even busy. Prices had increased, but the food was great. We will continue to meet here.
   

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3. V

   Vince

   VIP

   Hawaii

   27 reviews

   4.0

   27 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great value in a place that's close to the west side of Oahu. Enjoyed the steak, lobster, salad, baked potato, macaroni and cheese dishes.
   

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4. L

   Leimomi

   Hawaii

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had one of the best most fun dining experience. We were on the bar side, so the energy was more energetic and lively and light. We could laugh a little more loudly without feeling like we're being disruptive. The food was fantastic as we both ordered the trio special of steak lobster and shrimp, which everything was cooked to perfection. Braddah man who was our server didn't pressure us, we did not feel rushed. He checked in at the exact appropriate times and really allowed us to fully enjoy our meal from sit down to desert!! Cannot wait to come back!
   

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5. J

   James

   Hawaii

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Visited BA for the first time in years and everything about the restaurant is as consistent as always(except for the name change again,lol). Our server, Patricia, greeted my family with a smile and took great care in making our stay enjoyable. Although food took a little time to get out to us but that was expected for it was a very busy night for a Sunday. We found out later that the staffing was short that evening due to call outs. But when our food did arrive, everything was cooked to order. Thanks to the great chefs you have in the kitchen working hard trying to get outta the weeds that night. We will definitely be back for dinner and hopefully soon. Mahalo
   

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6. A

   Arlene

   Hawaii

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   I haven’t been here in a while and things have changed. There’s a bad smell at the table we sat at, the cover/cushions on chairs were raggedy, the food wasn’t so great and service was not as friendly :( I don’t think I’ll ever be back here again.
   

   Black Angus Steakhouse - Pearl CityResponded 1 day ago

   Arlene, we're sorry to hear your experience didn’t meet your expectations. Our goal is to provide a welcoming and pleasant environment along with top-notch food and service. It’s concerning to hear about the issues you described. Please provide us with your contact information directly at our website so we can address your concerns further.
   

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7. R

   Regina

   VIP

   Hawaii

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   Although I gave the server my rewards number, I did not get my rewards points. 3 rd time this happened at Black Angus Cattle Co
   

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8. N

   Nolan

   Hawaii

   15 reviews

   5.0

   15 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our server Terri was very attentive to our needs. She quickly took our order and brought the bread and water to us. Our salad was served soon. the prime rib was just as we ordered and very delicious. Terri often passed our table to check on our status.
   

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9. R

   Rick

   Dallas

   3 reviews

   1.0

   3 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   The cook cut a sirloin in half and tried to pass them off as 2 filet mignon . Steaks were tough and grisly definitely were not  filet mignons. Won’t be going back.
   

   Black Angus Steakhouse - Pearl CityResponded 1 day ago

   Thank you for your feedback, Rick. We truly value our guests’ insights and are committed to delivering a memorable dining experience. Your experience is not reflective of our standard, and we are here to address any concerns. Please share your contact information directly on our website so we can follow up.
   

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10. G

    Gib

    San Francisco

    8 reviews

    3.0

    8 reviews

    Dined 6 days ago

    1. Overall 3
    2. Food 5
    3. Service 2
    4. Ambience 4

    Great food but service was a little slow. But still would recommend it.
    

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