BLÜ Prime Steakhouse

Review summary

1. R

   Richard

   San Antonio

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 1

   Maybe the 2nd worse steak I have eaten in my lifetime. Save the money. Go to Saltgrass!
   

   BLÜ Prime SteakhouseResponded 1 day ago

   Dear Richard, We would like to apologize for your recent experience at our House. We will be reaching out within the week to make things right. Have a great day.
   

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2. a

   anthony

   VIP

   San Antonio

   6 reviews

   5.0

   6 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Still my favorite place by far in SA. Things have changed since my guy Carlos departed, you can tell the attention to details isn’t quite the same however Joseph is on top of everything and he’s the main reason I continue to come back. NYE food menu was great, especially enjoyed the halibut on the risotto. Glad to see some of the original people are still there as they’re what make this place what it is.
   

   BLÜ Prime SteakhouseResponded 1 day ago

   Thank you so much for your feedback, Anthony! We're glad you enjoyed our New Year's Eve selections. We're looking forward to your next visit. Have a great day.
   

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3. C

   Charles

   Chicago

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 3

   decided to give blu another chance, was further let down. When I made reservations they didn't let me know it was a designated menu. the food wasn't very good service however was great
   

   BLÜ Prime SteakhouseResponded 1 day ago

   Hello Charles, We would like to apologize for your recent experience in our House. Someone will be reaching out soon to make this right. Thank you and have a great day.
   

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4. J

   Jeremy

   Frankfurt

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went yesterday on New Year’s Eve. The service was impeccable. A lot more staff to wait on you than all the other steak houses in town. We’ve dinned here a few times and they have definitely stepped it up. Drinks and food were on point. High recommend going here if you haven been in a while!
   

   BLÜ Prime SteakhouseResponded 1 day ago

   Hello Jeremy, We really appreciate your review and the time it took to write it. We're looking forward to taking care of you again! Have a great day and a Happy New Year.
   

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5. P

   Peter

   VIP

   San Antonio

   23 reviews

   5.0

   23 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our New Year's Eve dinner was an outstanding experience. The food was exceptional, and the service was equally impressive. Blake and Julian went above and beyond to ensure we had a memorable evening. Their attention to detail and hospitality truly enhanced our celebration.
   

   BLÜ Prime SteakhouseResponded 1 day ago

   Hello Peter, Thank you so much for spending your New Year's Eve with us! Your feedback is greatly appreciated and we look forward to your next visit! Have a great day.
   

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6. A

   Adan

   VIP

   San Antonio

   12 reviews

   4.0

   12 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   The fixed price menu here never misses. Serving is a team approach that is well-informed and tactfully attentive. Overall my wife’s and my 4 visits have been memorable and very pleasant. Excellent value in our opinion.
   

   BLÜ Prime SteakhouseResponded 1 day ago

   Thank you for your review, Adan. We really value your feedback. If there is anyway we can create a 5-Star experience for you in the future, please let us know! Have a great day.
   

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7. E

   Edward

   San Antonio

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a phenomenal dinning experience tonight. Our waitress, Valeria, was exceptional. Blü in my opinion is the best steakhouse in Texas. Food was cooked to perfection. The Smoked old Fashions were made perfectly. The other drinks that made for others in our group were top notch as well.
   

   BLÜ Prime SteakhouseResponded 1 day ago

   We really appreciate your feedback, Edward! Valeria and the rest of our House really value your review. We look forward to taking care of your again! Have a great day.
   

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8. J

   Jasmine

   VIP

   San Antonio

   8 reviews

   5.0

   8 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our first trip here was the day before New Year’s Eve. Because it was the holiday season, they were admittedly out of a few items. Once that came to the attention of the General Manager, he personally came over to ensure that the remainder of our evening went well. The food was excellent and the service did not disappoint. After sending someone to the steakhouse next-door to pick up a dessert they were out of for my son, the GM apologized for the rocky start and told us they were at least committed to “sticking the landing”! They went the extra mile and we will definitely return soon!
   

   BLÜ Prime SteakhouseResponded 1 day ago

   Hello Jasmine, We just wanted to say thank you so much for your review and the time it took to write it! It really means a lot to us, and we look forward to your next visit. Have a great day and a Happy New Year!
   

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9. M

   Michael

   VIP

   Los Angeles

   23 reviews

   5.0

   23 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Staff was exceptional. Good is unbelievably pricey.
   

   BLÜ Prime SteakhouseResponded 4 days ago

   We truly appreciate your review and the time it took to write it. Have a great day and we're looking forward to your next visit.
   

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10. G

    Gabriel

    San Antonio

    16 reviews

    5.0

    16 reviews

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Second time coming to BLU and have not been disappointed. The attention to detail that the staff has is incredible. They take pride in their work and it shows. Management staff is present and always looking out to make sure every dining has an elevated dining experience. Thank you.
    

    BLÜ Prime SteakhouseResponded 4 days ago

    On behalf of our House, we would like to say thank you so much for your review. It truly means a lot to us. Have a great day and we can't wait to take care of you again.
    

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