Blue Bell

Blue Bell reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. M

   Marilyn

   Yorkshire10 reviews

   3.0

   Dined 7 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 1

   Disappointed that one group of customers were so loud we were unable to engage in a conversation on our table. Food was tasty but unfortunately frozen chips were used.
   

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2. I

   IAN

   County Durham3 reviews

   3.0

   Dined on May 10, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   May have been a sunny busy day but needs more staff, staff working hard but demand was to hi, if dinning had been busy it would be overun
   

   Blue BellResponded on May 18, 2025

   Dear IAN, Thank you for your feedback. We're glad to hear you noticed our staff's hard work. We appreciate your patience on busy days and will certainly take your comments on board to improve our service. Best regards, The Blue Bell Team
   

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3. K

   Kevin

   Yorkshire2 reviews

   5.0

   Dined on May 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We visited The Blue Bell for a Birthday celebration, our 2nd visit since being refurbished and change of ownership, and as usual we had a good welcome and excellent service from the staff on duty. The meals were excellent ( although my eyes are bigger than my belly when ordering the Parmo, it was very large 😀) the rest of our party enjoyed their choices too👍 Will be back soon as there is plenty more on the menu we would like to try but next time we will be continuing with a walk by the river ( weather permitting)
   

   Blue BellResponded on May 18, 2025

   Hi Kevin, Thank you for choosing The Blue Bell for your Birthday celebration and for your kind words! We're delighted to hear you enjoyed the service and meals, especially the Parmo. We look forward to welcoming you back soon, and hope the weather is perfect for your riverside walk next time. Best wishes, The Blue Bell Team
   

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4. R

   Rachel

   Yorkshire1 review

   5.0

   Dined on April 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The Blue bell dirty burger was delicious, daughter had thr children's burger and loved the skin on fries. Service was amazing and very friendly. Very clean and the ambience child friendly. Would definitely recommend
   

   Blue BellResponded on April 23, 2025

   Hi Rachel, Thank you so much for your lovely review! We're thrilled to hear that you and your daughter enjoyed the burgers and skin-on fries. It's great to know our friendly service and child-friendly ambience made your visit enjoyable. We appreciate your recommendation and hope to see you again soon! Best wishes, The Blue Bell Team
   

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5. C

   Claire

   Yorkshire1 review

   5.0

   Dined on April 20, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Good service. Excellent staff. Great atmosphere. Bonus that dogs are allowed.
   

   Blue BellResponded on April 23, 2025

   Dear Claire, Thank you for your lovely review! We're thrilled to hear you enjoyed our service, staff, and atmosphere. It's great to know our dog-friendly policy added to your experience. We look forward to welcoming you and your furry friend again soon! Best regards, The Blue Bell Team
   

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6. L

   Lorraine

   Yorkshire1 review

   3.0

   Dined on April 19, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   We had to move table as there was a large children’s birthday meal. Kids running all over very dangerous and very off putting we couldn’t hear ourselves speak It won’t put us off coming again though but staff need to ask parents to restrain their children
   

   Blue BellResponded on April 30, 2025

   Dear Lorraine, Thank you for your feedback. We're sorry to hear that your recent visit was disrupted by the children's party. We understand how important a pleasant dining atmosphere is and will certainly remind our staff to address such situations more proactively in the future. We appreciate your understanding and look forward to welcoming you back soon. Best regards, The Blue Bell Team
   

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7. T

   Tracy

   Yorkshire1 review

   5.0

   Dined on April 11, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Good food. Service was excellent, a young man named Scott served us and his interaction with the group was spot on! Thank you Scott x
   

   Blue BellResponded on April 15, 2025

   Dear Tracy, Thank you for your lovely review! We're thrilled to hear you enjoyed the food and received excellent service from Scott. We'll be sure to pass on your kind words to him. Best wishes, The Blue Bell Team
   

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8. F

   Fred

   Yorkshire1 review

   4.0

   Dined on April 10, 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Pleasant atmosphere in a prime location by the river. Clean and fresh appeal to the venue. Extremely pleasant reception and explanation of options for a lunchtime visit. Sadly, the protracted delay in serving the ordered food cast a shadow over the experience - 40 minutes seemed excessive given the numbers present - maybe someone forgot or misplaced the order? The food was delightful when it arrived and of adequate proportions. Refreshments served in good time and were welcomed on a warm day. Overall, a nice place to visit on a sunny day, a decent choice of menus (lunch menu is recommend as serious value for money) with pleasant and well turned out staff. The refurbishment has brought a breath of fresh air to the place.
   

   Blue BellResponded on April 15, 2025

   Dear Fred, Thank you for your detailed review. We're delighted to hear you enjoyed the atmosphere, location, and the warm reception from our staff. We apologise for the delay in serving your meal and appreciate your patience. It's great to know you found the food delightful and the refreshments timely. Your feedback is invaluable, and we're glad the refurbishment has made a positive impression. We hope to welcome you back soon. Best regards, The Blue Bell Team
   

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9. K

   Kevin

   Yorkshire2 reviews

   5.0

   Dined on April 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   To start with, the refurbishment of The Blue Bell is very good, the staff very friendly and helpful, seeing us to our table and taking our order when we were ready. The food was excellent, all five of our party thoroughly enjoyed what we had. We have already planned to go back very soon.
   

   Blue BellResponded on April 15, 2025

   Dear Kevin, Thank you for your wonderful review! We're thrilled to hear that you enjoyed the refurbishment, found our staff friendly and helpful, and loved the food. We look forward to welcoming you and your party back very soon. Best regards, The Blue Bell Team
   

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10. E

    Emma

    Yorkshire1 review

    5.0

    Dined on March 29, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Couldn’t fault the staff and food, The guy who served us was brilliant come over took our order for drinks and food, We didn’t even have leave our seats, He even brought us colour pencils and paper for little to draw with while she was wait for food!!! We definitely coming back again for food!!!
    

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