Bluebird Chelsea Restaurant

Bluebird Chelsea Restaurant reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. L

   Lisette

   London1 review

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Food was very tasty but not very helpful dairy-free alternative options for children. The waiter spilled our bottled still water over my daughter and charged us for the water, as well as the entirety of his service charge. I considered that presumptuous.
   

   Bluebird Chelsea RestaurantResponded 4 days ago

   Dear Lisette, Thank you for taking the time to send your kind four star review and we are pleased that you found the food to be tasty but apologise that there are not more dairy free options for children and shall address this. And so sorry that the waiter spilt water over your daughter and this should have been removed along with the service from the bill so shall speak with the restaurant manager. Best regards, Rachel
   

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2. E

   Emil

   New York City1 review

   4.0

   Dined on April 20, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Very good place for large groups, very good customer service. The only downside was that at 5pm on Sunday they’ve run out of chicken and lamb - 2 out of 4 roast dishes in the menu. Bad planning really…
   

   Bluebird Chelsea RestaurantResponded 7 days ago

   Dear Emil, Thank you for your kind four star review and for taking the time to send this after your recent visit to Bluebird. We are sorry that we did not earn full marks as we ran out of the roast so please accept our apologies. However as you did enjoy the service we hope that you would be kind enough to return and we would do our level best to offer you a five star experience. Best regards, Rachel
   

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3. Z

   Zee

   London4 reviews

   4.0

   Dined on April 14, 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Exceptional customer service, food wasn’t what I expected. It was ‘ok’.
   

   Bluebird Chelsea RestaurantResponded 7 days ago

   Dear Zee, Thank you for your kind four star review and for taking the time to send this after your recent visit to Bluebird. We are sorry that we did not earn full marks and the food was not what you expected so if you would be kind enough to return we would do our level best to offer you a five star experience. Best regards, Rachel
   

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4. E

   Eugene

   London2 reviews

   5.0

   Dined on April 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great twist on a Sunday roast. As always, super service from the team.
   

   Bluebird Chelsea RestaurantResponded on April 16, 2025

   Dear Eugene, As a regular guest we are super grateful for your fantastic five star review and for returning to see us last Sunday for your roast. We are so pleased that we offer you great service on your visits and really hope that this means that you shall be returning to see us soon when we shall look forward to welcoming you. Best wishes and regards, Rachel
   

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5. P

   Petros

   London1 review

   5.0

   Dined on April 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good food and service. Also good value for money.
   

   Bluebird Chelsea RestaurantResponded on April 14, 2025

   Dear Petros, How very kind of you to take the time to send your fabulous five star review which is very much appreciated by all of us here. It is so great to hear how much you enjoyed the food and service and also found us to be competitively priced. We hopes that ensures a return visit in the not too distant future. Best wishes and regards, Rachel
   

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6. S

   Suzie

   London2 reviews

   4.0

   Dined on April 12, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   I have been a resident of Chelsea for 30 years, over this time I have spent many lunches, dinners and events at The Bluebird Restaurant. I had been for quite a while, maybe a year or so. Most of the Staff were very polite and professional. I found the main restaurant had removed the traditional white table cloths, which give a smart professional special feel. It may sound odd but we didn’t feel excited to be taken to our table because of this. The feeling was just not the same for me, it felt ordinary. I would imagine this change is due to laundry cuts. The food was very good, my gnocchi was full of flavour but it was very salty. They had a new reasonably priced Champagne, I can’t remember the name, but it was okay, it felt a bit cheap. When the champagne was served the glass hadn’t been chilled which to me is a must. The barman happily changed our glasses and was eager to please. Will I return, yes for a cocktail but not to eat, it’s the white cloths, please Bluebird bring them back 🙏
   

   Bluebird Chelsea RestaurantResponded on April 14, 2025

   Dear Suzie, Thank you for frequenting Bluebird so often in the past and then returning the other day. We note that you enjoyed the service and the cocktails but have passed on your food comments to the chef to work with. Regarding the lack of tablecloths this has been for some time and was the interior decorators decision as the tables are half marble and half wood so he did not want them covered up, however as a guest your opinion is very important to us and noted. Best regards, Rachel
   

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7. S

   Simon

   London4 reviews

   3.0

   Dined on April 12, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   A little underwhelming, with confusion about what food we'd actually ordered (missing starter, for example), and then very average main courses. Is the Bluebird trading on past glories? The menu is definitely not exciting and is overpriced for what it offers. Definitely room for improvement, we felt.
   

   Bluebird Chelsea RestaurantResponded 4 days ago

   Dear Simon, We are so sorry that you felt somewhat underwhelmed during your recent visit and apologise that not all of your food arrived and then the main courses were merely average. Your comments have been passed to both the chef and manager and we shall try to improve in the hope that you shall return. With best regards, Rachel
   

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8. L

   Lewis VIP

   Chicago23 reviews

   3.0

   Dined on April 10, 2025

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   The tuna sashimi tasted fishy to me. The bacon cheeseburger was tasty. The drinks were well-made. Service was excellent and the atmosphere was beautiful.
   

   Bluebird Chelsea RestaurantResponded on April 13, 2025

   Dear Lewis, Thank you so much for noting the excellent service and beautiful atmosphere along with the tasty bacon cheeseburger and well made drinks. However I have passed on to chef that you thought the tuna tasted fishy. Best regards, Rachel
   

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9. B

   Brooke

   London3 reviews

   2.0

   Dined on April 6, 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 4

   We have visited the bluebird many times over the years and for different special occasions, this visit was for our daughter’s first birthday. I called in advance to ask if I could bring a small cake for her and was informed that we would be charged £8.50 per person. I explained that’s it’s only a small cake and really only for her young brothers to blow out a candle with her. Again was told that it was policy that we would ALL be charged £8.50 if we did not order a desert. We were 6 adults, 2 kids and a baby so makes for an expensive cake! I asked to speak with reception but the lady on the phone was adamant that this is policy and that’s it! I didn’t bring the cake! At lunch my young son asked if they would do a kids Sunday roast - flat no! I asked if he could have a half portion and again no! He had to have the kids burger which was inedible as was far too salty. My other son complained of the exact same issue with the burger. Never really had a restaurant get a kids burger wrong before! Prices…we get inflation etc but £250 for a bottle of chateau battailly and adding 14.5% to the final bill as service! This is not right in our opinion. Staff were nice and venue good but really disappointing at their lack of flexibility especially when it’s for kids. We won’t be returning anytime soon.
   

   Bluebird Chelsea RestaurantResponded on April 7, 2025

   Dear Brooke, Thank you so much for your time on the telephone and please accept my sincere apologies for yesterday. We very much appreciate that you have been a regular guest at Bluebird over a number of years and have also chosen us for various special celebrations including such an auspicious occasion as your daughters first birthday. Therefore it is most upsetting that you were not only not given special service but our standard is not to charge for small cakes and we should be far more flexible with children's options so please accept our sincere apologies. I am speaking with the restaurant manager and the chef and shall be back in touch. With apologies but best regards, Rachel
   

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10. S

    Stefan

    London1 review

    2.0

    Dined on April 6, 2025

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 3

    Overhyped and disappointing. The service was extremely slow and had to call the waiter 3 times until we finally managed to order. The drinks came after we had eaten most of our food already. The French toast was very disappointing, it was closer to a sponge cake than to a French toast. I wouldn't go again.
    

    Bluebird Chelsea RestaurantResponded on April 7, 2025

    Dear Stefan, Please accept our sincere apologies regarding the slow service on your recent visit and we are so sorry that you had to ask multiple times for your order to be taken which is unacceptable. Then the French toast was overly sweet as you also note in your google review so your comments have been passed to both the restaurant manager and the chef. With our apologies but best regards, Rachel
    

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