Boom + Batten

Review summary

1. B

   Barbie

   Vancouver

   6 reviews

   vip
   5.0

   6 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food is always delicious ! Drinks always good. Fun place to go
   

   Boom + BattenResponded 1 day ago

   Hello Barbie, thank you for your exceptional review and your kind words. We strive for excellence in all aspects of our guests’ dining experiences, and it’s rewarding to know that we’ve consistently achieved that with you. We’re delighted to hear that you always enjoy the food, drinks, and fun atmosphere. Thank you for your continued patronage, we’re grateful for your support. We can’t wait to welcome you back soon for more delicious food and excellent drinks.
   

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2. T

   Tammie

   Vancouver

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   All the food is spectacular ie tuna to the fish and chips, to the home-made ceasar salad dressing. The music was redundant, playing the same beat over and over. It would nice to have r&b or motown or something peope can identify with. Too bad the yacht was moored out front which takes away the reason why people want to come - for the view.
   

   Boom + BattenResponded 1 day ago

   Hello Tammie, thank you for your excellent review and feedback. We’re delighted to hear the food was spectacular, especially the Tuna, Fish + Chips, and homemade salad dressing. We strive to create an enjoyable ambience for all our guests, and we appreciate your feedback about the music. We’re always looking for ways to improve our guests’ experiences, and we’ll pass on your suggestions to our Management Team. We’re very lucky to have our beautiful location in the International Marina along the inner harbour, however, this does mean we occasionally have yachts in our window. Unfortunately, this is out of our control, and we appreciate your understanding. Thank you for taking the time to leave us a review. We look forward to welcoming you back soon for more delicious food.
   

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3. J

   Jacqueline

   Victoria

   6 reviews

   5.0

   6 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food with very good service and we always love the ambience. Just wish they wouldn’t let a great big yacht block the wonderful view B&B has!
   

   Boom + BattenResponded 1 day ago

   Hello Jacqueline, thank you for your amazing review. Your satisfaction is our priority, and we’re so glad we hit the mark with our food, service, and ambience. We’ll keep striving to provide top-notch service and flavours that keep you coming back for more. We're thrilled to hear you enjoy our wonderful view! We’re very lucky to have our beautiful location in the International Marina along the inner harbour, however, this does mean we occasionally have yachts in our window. Unfortunately, this is out of our control, and we appreciate your understanding. We appreciate you taking the time to leave us a review and provide us with feedback. We look forward to having you join us again soon for another excellent dining experience.
   

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4. L

   Liz

   Vancouver

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing. It was my boyfriend’s birthday and he had a really good time. We requested a chocolate cake shot after dinner and they delivered: food was delicious… good times and a good ambiance. :)
   

   Boom + BattenResponded 1 day ago

   Hello Liz, thank you for your fantastic review. We’re honoured you chose to celebrate your boyfriend’s birthday here at Boom + Batten, and we’re thrilled to hear he had a really good time. It’s wonderful to know that you both enjoyed the food and the ambiance, and we’re glad the chocolate cake shot was a hit! Thank you for taking the time to leave us a review and share your positive experience. We look forward to having you join us again soon!
   

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5. D

   Desiree

   Tohoku Area

   16 reviews

   vip
   5.0

   16 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great as always. Amazing service. They were very accommodating for modifying the dish for no dairy..even suggesting an alternate sauce etc. Incredible. Really put us first. I had the sablefish…absolutely amazing. Highly recommend. We were told that we had the table for two hours but even though we were over…no one rushed us. Outstanding. Thank you!!!
   

   Boom + BattenResponded 1 day ago

   Hello Desiree, thank you for your terrific review. Ensuring excellent service and maintaining the highest quality of food are top priorities for us, and it’s fantastic to know that we’ve met your expectations consistently. We’re so glad to hear that you enjoyed the Pan Seared Sablefish and that our team was able to accommodate your dietary needs. We strive to provide a relaxed and enjoyable experience for all our guests, and we’re thrilled this was your experience. Thank you for your kind words and for taking the time to leave us a review. We can’t wait to have you join us again soon for another memorable dining experience.
   

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6. K

   Ken

   Vancouver

   12 reviews

   vip
   5.0

   12 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and service,unfortunately 3 ladies below us were extremely loud probably something to do with their second bottle of wine.
   

   Boom + BattenResponded 1 day ago

   Hello Ken, thank you for your review and your recommendation. We’re dedicated to providing exceptional food and service, and it’s rewarding to know this was your experience. If there’s ever anything that affects your experience in the future, our team is always here to help ensure you have a comfortable and enjoyable time. Thank you for taking the time to leave us a review. We look forward to hosting you again soon.
   

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7. s

   saskia

   Vancouver

   26 reviews

   vip
   5.0

   26 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Greeted quickly. Lovely decor. Festive but not over the top. Server informed me of a change to my favourite dish. Still loved the Prawn Pizette, with the new pesto. My guests took time to decide. We were not rushed and they enjoyed their meals as well. I love the crystal water glasses and the water views.
   

   Boom + BattenResponded 1 day ago

   Hello Saskia, thank you for your stellar review and your kind words! We strive for excellence in all aspects of our guests’ dining experiences, and it’s always rewarding to know when we’ve achieved that. We’re thrilled to hear that you enjoyed the Prawn + Pesto Pizzette with the new pesto, and we’re happy your guests had a great time as well. It’s wonderful to hear that the festive decor and the water views contributed to your positive experience. We always aim to make every experience relaxed and enjoyable, and we’re thrilled to hear that was your experience. Thank you for taking the time to leave us a review, we look forward to having you join us again soon.
   

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8. R

   Richard

   Seattle

   20 reviews

   vip
   4.0

   20 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Good food, need to think about a new menu? yada yada
   

   Boom + BattenResponded 1 day ago

   Hello Richard, thank you for your review and honest feedback. Our team is dedicated to serving high-quality food, and we’re thrilled to hear you enjoyed your dishes. We continually work to refresh our offerings, and your insights are important and valuable to us. We appreciate your feedback and we will share it with our Executive Chef and Culinary team for further review. Thank you for your recommendation and for taking the time to leave us a review. We look forward to hosting you again soon.
   

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9. D

   Diane

   Vancouver

   51 reviews

   vip
   4.0

   51 reviews

   Dined on November 18, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   My friend and I each had brunch…eggs bennie and avocado toast and both were really good.
   

   Boom + BattenResponded 1 day ago

   Hello Diane, thank you for your terrific review and your recommendation. We strive to create memorable and enjoyable experiences for all our guests, and we’re delighted to have achieved this with you. It’s wonderful to hear you and your friend enjoyed the Classic Benny and Avocado Toast. Thank you for joining us for brunch and for taking the time to leave us a review. We can’t wait to welcome you back soon for another excellent dining experience.
   

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10. C

    Cynthia

    Vancouver

    11 reviews

    3.0

    11 reviews

    Dined on November 18, 2024

    1. Overall 3
    2. Food 5
    3. Service 1
    4. Ambience 5

    The staff is always grouped together and talking. I was waving my arms trying to get someone’s attention. This is not the first time. And as we were leaving there was another couple trying to get the staff’s attention. It’s definitely a problem.
    

    Boom + BattenResponded on November 18, 2024

    Hello Cynthia, thank you for your candid review. While we’re delighted you enjoyed the food and ambience while dining with us, we sincerely apologize for the disappointing service. Ensuring prompt and attentive service is a top priority for us, and we regret having missed the mark during your recent visit. Your feedback is valuable to us, and we will share your review with our Management Team for further investigation. Thank you for bringing this issue to our attention and providing us with the opportunity to improve. We hope to have the opportunity to serve you again soon and provide you with a seamless dining experience next time.
    

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