Bosphorous Turkish Cuisine - Lake Nona

Review summary

1. M

   Mindy

   VIP

   Orlando

   9 reviews

   1.0

   9 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 5
   3. Service 2
   4. Ambience 1

   Very very noisy! Came to celebrate a birthday and could hardly talk and we were in the corner of the restaurant so I can’t imagine how it was in the middle of the restaurant. The waiters need a class how to wait on tables. For the price there ought to be a much higher level of service. We bought a lot of drinks and food and I asked the manager if he would waive the $25 cooking fee that we brought to celebrate my friend‘s birthday because the house is wine. List is subpar. The manager said he could not do that. He would immediately get in trouble from corporate . Doesn’t sound like much of a manager. They ought to be able to do it or come up with a better reason other than they’re gonna get in trouble. I would not go back to this restaurant or any Bosphorous after my experience here 
   

   Is this helpful?

   Report
2. R

   Robin

   Chicago

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We brought our family in for dinner, they were in from Tennessee. We have been there many times and love it, they really enjoyed it. Thank you. Our server was very nice and attentive.
   

   Bosphorous Turkish Cuisine - Lake NonaResponded 4 days ago

   Thank you so much for your support and leaving us a 5 star review! We truly hope you had a wonderful experience, and we are excited for you to visit us again.
   

   Is this helpful?

   Report
3. K

   Karen

   VIP

   Orlando

   13 reviews

   5.0

   13 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic service and delicious food! The appetizers are so good!
   

   Bosphorous Turkish Cuisine - Lake NonaResponded 6 days ago

   Thanks for the wonderful 5-star review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon!
   

   Is this helpful?

   Report
4. S

   Samantha

   Greater Boston

   1 review

   1.0

   1 review

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Our server, Casey, made us feel like we were inconveniencing her by being there and had much better places to be. She didn’t smile once or make eye contact. She brought us waters then took our drink order and apps. The apps came out before our cocktails. My mojito tasted like they forgot the rum and they brought my boyfriend an old fashion instead of a KY mule. The manager came over with the drink to double check what it was supposed to be, then left the table with the drink. The manager walked back by the table twice empty handed and did not say a word. My boyfriend went to check the wait at the other restaurants nearby and the manager passed by again empty handed, I commented that my boyfriend still hadn’t received his drink and he said he would check on it. We were 40mins seated and the server came over, first we had seen her since he sent the drink back, to take our dinner order. Still no drink in her hand or apology or if apps were decent. My boyfriend was obviously back at the table now and I could see the rage/hunger/thirst in his eyes and asked for the check, even though all other restaurants were full with full bars. She handed me the card reader, with the tip options provided being 18% 22% or 25%, as she lurched over my shoulder, I felt forced to choose one and had to tip her 18%. I was going to tip 15%, as I never tip less than 15% even the most horrendous of experiences. We got up from the table, as I am gathering my bag and getting situated to head to the car the bartender, or food runner/new person we hadn’t experienced yet, was walking toward us with a mule cup on a tray. By this point all we could do was laugh and apologize for not being thirsty anymore. We both come from culinary backgrounds and grew up in restaurants. We always give extra leeway knowing the inner workings but this was beyond unacceptable professionally, not just on the server’s part but the manager as well. Due to this experience, we will never be dining there again.
   

   Bosphorous Turkish Cuisine - Lake NonaResponded 6 days ago

   We appreciate you taking the time to write this review. It’s customer feedback like yours that help us grow.
   

   Is this helpful?

   Report
5. j

   jessica

   Orlando

   3 reviews

   5.0

   3 reviews

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food, good service, great meal. Will return.
   

   Bosphorous Turkish Cuisine - Lake NonaResponded 1 day ago

   Wonderful! Thank you for taking the time to tell us about your great experience with us. We look forward to seeing you again soon!
   

   Is this helpful?

   Report
6. M

   Mili

   VIP

   Denver

   5 reviews

   5.0

   5 reviews

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always love the food At Bosphorous! I especially enjoy the vegan options available for my lifestyle. Thanks!😊
   

   Bosphorous Turkish Cuisine - Lake NonaResponded 6 days ago

   Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us.
   

   Is this helpful?

   Report
7. V

   Vivian

   Jacksonville

   14 reviews

   5.0

   14 reviews

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place, great food, great location. Highly recommend
   

   Bosphorous Turkish Cuisine - Lake NonaResponded on December 9, 2024

   Wow! It sounds like you had a wonderful experience. Thanks for sharing with us. We hope to serve you again soon!
   

   Is this helpful?

   Report
8. G

   Gary

   Chicago

   14 reviews

   5.0

   14 reviews

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our first visit to Bosphorous Turkish Cuisine but it won’t be our last. Great service by Nick and great food.
   

   Bosphorous Turkish Cuisine - Lake NonaResponded on December 2, 2024

   Thank you so much for taking the time to write us a review! Your feedback is greatly appreciated. We look forward to seeing you again soon!
   

   Is this helpful?

   Report
9. J

   Jason

   Washington DC

   1 review

   2.0

   1 review

   Dined on November 30, 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 2

   I found the hostess staff to be rude during our visit. Despite having a reservation and arriving on time, we were initially seated in the bar area. When I asked to be moved away from the bar—due to the loud noise and commotion from a game—I was told the open tables were reserved. It took two requests to speak with a manager before they finally agreed to relocate us. Additionally, this was our third time dining at this location, and the quality and taste of the food have noticeably declined. Unfortunately, we won’t be returning for a fourth visit.
   

   Bosphorous Turkish Cuisine - Lake NonaResponded on December 9, 2024

   We appreciate you taking the time to write this review. It’s customer feedback like yours that help us grow.
   

   Is this helpful?

   Report
10. J

    Joshua

    Orlando

    1 review

    5.0

    1 review

    Dined on November 25, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    This place is always amazing. The food never disappoints and the service continues to be stellar. I love the atmosphere and the chance to sample Turkish delights: beers, wine, and food. You’ll love this place.
    

    Bosphorous Turkish Cuisine - Lake NonaResponded on November 27, 2024

    We are incredibly grateful that you took the time out to leave us this review! We value customer satisfaction as top priority and we are committed to our customers. We look forward to serving you again!
    

    Is this helpful?

    Report