Bottino

Review summary

1. R

   Robert

   New York City

   18 reviews

   vip
   5.0

   18 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food excellent & very good seevice. Great advice on wines.
   

   BottinoResponded 5 days ago

   We're thrilled to hear that you enjoyed our excellent food and top-notch service. Our team takes pride in providing great advice on wines as well. Thank you for your kind review, Robert - we can't wait to have you back for more delightful dining experiences!
   

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2. R

   Rachel

   San Francisco

   11 reviews

   vip
   1.0

   11 reviews

   Dined 6 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 4

   Wow this place has gone downhill and I don’t think I’ll be back. Our friend arrived before us and ordered a drink, then we rested drinks. Hers came 20 minutes after ours and we had to ask for it 3 times. Food arrived 90 minutes after we were seated and the order was wrong. I ordered the special pasta which was supposed to have sausage crumbles and Brussels sprouts. The dish was mostly ground sausage and about 2 Brussels sprouts. Sommelier brought a 2nd bottle of wine and poured into our half full glasses before we noticed it was not the same wine. He was like, “Oh well.” Overall a terrible experience and just as expensive as much better spots.
   

   BottinoResponded 5 days ago

   Rachel I am so sorry to read this and at a loss to explain these issues and will take them up with the floor manager, they really do not reflect our standards of service as you know ---- I assume from the review that it was not your first visit, and I hope it will not be your last. Your feedback is very important, if disappointing, and I hope you will find it in yourself to give us another chance in the future,
   

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3. E

   Ellen

   New York City

   36 reviews

   vip
   5.0

   36 reviews

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Bottino is one of my favorite restaurants, service is always excellent, Anthony, the manager, is always helpful with our wine decisions and is so welcoming. Cocktails at the bar are always innovative and the cacio y pepe is always a favorite.
   

   BottinoResponded on November 11, 2024

   Ellen, we're thrilled to be one of your favorite restaurants! Your kind words about our service and Anthony's assistance with wine choices mean so much to us. We're delighted that you enjoy our cocktails and the classic cacio e pepe. We can't wait to welcome you back for more delightful dining experiences. Thank you for your support!
   

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4. M

   Michael

   New York City

   7 reviews

   vip
   3.0

   7 reviews

   Dined on November 5, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   The setting is lovely, it was a nice day so we opted to sit in the outdoor patio. Our server was pleasant and explained the 1 special. Between the 4 of us we ordered 1 appetizers, 2 soups, 2 sandwiches and 1 pasta. The appetizer, soup and pasta were good. The sandwiches (which were $22 each) were terrible. The breads, which if treated correctly would have been good, were served hard and cold. The actual sandwich fillings were acceptable but the flavors were minimal because they were so cold. Our server had to be reminded twice about drinks we ordered. Though lovely and convenient to many galleries it is not a place to which we will return.
   

   BottinoResponded on November 6, 2024

   Michael thank you for this helpful feedback, though I am saddened that your experience was not better. We are rethinking the sandwiches and appreciate your insights. I am glad you enjoyed the space and the other food, and hope you will reconsider visiting when you are in the area!
   

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5. S

   Shari

   New York City

   1 review

   4.0

   1 review

   Dined on November 2, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Food and drinks were very good but the cheese plate was overpriced for what you get and they gave you 3 pieces of bread ( which was very good) but not enough as we were sharing a few apps. Asked for more and they brought regular bread instead of the walnut. 2 pieces for a table of 5. Seemed very chintzy considering the price. We sat in the bar because it was last minute reservation but the other rooms looked very pretty.
   

   BottinoResponded on November 6, 2024

   Shari, thank you for taking the time to share your feedback with us. We're thrilled that you enjoyed our food and drinks! Your insights are valuable to us, and we'll definitely take these into consideration. We want every aspect of your dining experience to be top-notch, so we appreciate your honesty. We hope to have another chance to impress you in the future with an even better dining experience. Thank you for giving us a try!
   

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6. R

   Radhika

   Greater Boston

   2 reviews

   2.0

   2 reviews

   Dined on October 25, 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 1

   Tiny portions for what it is. There was a mouse under our table. Bad.
   

   BottinoResponded on October 28, 2024

   Hi Radhika, we're truly sorry to hear about your recent experience with us. Your feedback is incredibly important to us, and we take concerns like these very seriously. If you could kindly tell us what happened at info@bottinonyc.c om, it would greatly help us address the issue promptly. Thank you for bringing this to our attention, and we hope to hear from you soon so we can make things right.
   

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7. M

   Michael

   Atlanta Metro

   9 reviews

   5.0

   9 reviews

   Dined on October 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Anthony and the entire staff made this an incredible experience, wonderful food and atmosphere for most any occasion.
   

   BottinoResponded on October 25, 2024

   Michael, we're thrilled that Anthony and our team provided you with an incredible dining experience. Thank you for your kind review! We can't wait to have you back for more!
   

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8. W

   Ward

   Los Angeles

   4 reviews

   vip
   5.0

   4 reviews

   Dined on October 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience here Oct 2024. Great wine selection. Delicious food. Wonderful atmosphere with a beautiful garden. Service was friendly and attentive. The host in particular was warm and inviting, unlike so many other NYC restaurants. Keep up the great work Bottino!
   

   BottinoResponded on October 14, 2024

   Ward, thank you for your wonderful review and for choosing to dine with us! We're thrilled that you enjoyed our wine selection, delicious food, and beautiful garden atmosphere. It's great to hear that our staff provided friendly and attentive service. We truly appreciate your kind words and look forward to welcoming you back for another fantastic dining experience!
   

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9. D

   Douglas

   New York City

   185 reviews

   5.0

   185 reviews

   Dined on October 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is a delightful neighborhood gem with a very pleasant garden space available all year and the staff go out of their way to be helpful and nice, and the food is consistently delicious with a changing menu that adds interesting options - we love this place!
   

   BottinoResponded on October 14, 2024

   Douglas, thank you for your kind words and support! It's wonderful to hear that you find our changing menu full of interesting options. We can't wait to welcome you back for more delightful dining experiences!
   

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10. S

    Sean

    New York City

    7 reviews

    5.0

    7 reviews

    Dined on October 5, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Awesome, as always! Amazing food and great relaxed atmosphere.
    

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