Bourbon & Bones - SanTan Village

Review summary

1. s

   steve

   Phoenix

   1 review

   1.0

   1 review

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Steaks were over cooked, Brussels sprouts were drench in sauce and the service was not very good. Much better steakhouses for the money. BNB should now be considered a low quality steakhouse with crazy high prices
   

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2. R

   Russell

   Phoenix

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   I've never had to advise a fine restaurant I don't want to have dinner with my wife in a hi-top in the bar. When I've made reservations everywhere else, they have assumed dinner in the restaurant, not the bar. When making reservations online, it was not clear at all I needed to specify dinner in the restaurant. Consequently, we were forced to wait while others who apparently knew the difference and had specified restaurant were seated ahead of us. After such a long wait, my wife said nothing about her steak being cooked longer than ordered in the interest of time. Once seated the server and other staff took very good care of us.
   

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3. G

   Gabe

   Phoenix

   1 review

   5.0

   1 review

   Dined on January 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First impressions mean so much. I will be going back many more times to Bourbon and Bone based off my first visit. 10/10
   

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4. S

   Sue

   San Francisco

   1 review

   5.0

   1 review

   Dined on January 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   All we can say is “why did it take us so long to go to Bourbon & Bones?” We had an excellent meal and the service was exceptional from the minute we entered the restaurant. Our waiter, Basil, and his crew, made our evening so enjoyable. We all opted for the incredible prime rib. We will be back very soon to experience other items on the menu. Again, we just want to say thank you for giving us such a lovely night.
   

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5. Y

   Yasmeen

   Phoenix

   1 review

   3.0

   1 review

   Dined on January 12, 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   Service and food was excellent. Had a little bit of a wait for the entrees to come out but worth it. The menus are also a bit ridiculous and so are the booths, over sized and clunky. Not a restaurant to go to for an intimate dinner or have conversation, it’s dark, loud and smokey inside.
   

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6. s

   sheri

   Hawaii

   6 reviews

   5.0

   6 reviews

   Dined on January 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   The best steaks and wonderful service. Beautiful place but we had a small table in close proximity to others. And it was pretty loud, but that wasn’t an issue. Energetic was a good description.
   

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7. J

   Justin

   Phoenix

   2 reviews

   3.0

   2 reviews

   Dined on January 12, 2025

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 2

   Great waitress and other servers! Horribly noisy and had to speak loudly to hear each other across the table! 3 out of four steaks were great. One petit filet of all cuts was tough, couldn’t believe it. They charge $3.50 for clear rock ice cube in my bourbon. Never seen that before. Charge an additional $10 if you want your bourbon smoked.
   

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8. J

   Jennie

   Phoenix

   12 reviews

   5.0

   12 reviews

   Dined on January 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our meal was delicious! Service was outstanding! Very attentive but not annoying. Food delivery was spaced perfectly.
   

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9. A

   Ashley

   Orange County

   3 reviews

   4.0

   3 reviews

   Dined on January 8, 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   The food was good. Pork belly appetizer was not that great in comparison to other restaurants I've been to. Everything else was fantastic. Above and beyond service.
   

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10. M

    Matthew

    Phoenix

    1 review

    5.0

    1 review

    Dined on January 6, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Went there for my wife's birthday. The ambiance was very nice and was less busy than we expected, which was nice for our occasion. Food and service was excellent as usual. Thanks.
    

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