Brasserie ABode - Canterbury

Brasserie ABode - Canterbury reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. J

   Jessica

   London1 review

   1.0

   Dined 4 days ago

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 1

   Very disappointing. We had previously been at the hotel for afternoon tea in the Brasserie which was definitely a good experience. We booked for lunch on Easter Sunday at the Brasserie but, we ended up in the bar area which certainly did not have the same ambience as the area we had previously visited. The waiter was polite but the service was very slow. The menu was not as stated on the website as it had not been updated, and as a result the choice on the day was far smaller than we were expecting. There were 5 of us and we had to put 2 of the low bar seating tables together in order to be seated together, not ideal if you are trying to eat from them. The food apart from the Croque Monsieur was definitely disappointing. The fishcake salad was not a salad, it was on a bed of wet spinach, the fishcakes were burnt, greasy and could have done with a side order of a dip, to enhance the flavour and prevent from being too dry. The club sandwiches did not have the expected bacon, but seemed full of egg, and as a result were bland overall. The Chicken Caesar salad, the chicken was overcooked, the croutons were wet, (as the salad in all the meals where they were on the menu) came out in the bowls to wet and would have benefited from further drying. The area was cold & lacked the expected Brasiere experience. I appreciated the small gesture of the discount and remuneration of the fishcakes, but just wanted to have a good meal. I felt that if the Brasiere was not going to be open there should have been an honest discussion and certainly we would not have stayed, hence this negative feedback.
   

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2. A

   ANGELA

   Kent1 review

   5.0

   Dined on April 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Cream Tea was a great experience. Really nice champagne at the start and mini-quiches and special sausage rolls followed by traditional sandwiches, fab scones and lovely mini cakes. Great friendly service. Everything was spot on.
   

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3. A

   Abbie

   Kent1 review

   2.0

   Dined on April 10, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 1

   Booked lunch for my mums 70th. Escorted to eat in the bar as the restaurant was empty so we opted for a salad which was ok. They forgot it was my mums birthday though so didn’t feel special at all and the service wasn’t great.
   

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4. J

   Joanne

   Kent1 review

   3.0

   Dined on April 6, 2025

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 2

   Hotel was lovely. Personally would have preferred more savoury than loads of cakes. Sugar was a bit over whelming. However food was nice and fresh.
   

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5. N

   Nicky

   Norfolk/Suffolk2 reviews

   5.0

   Dined on March 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Special thanks to the Duty Manager who was on duty on the 15 March 2025 who made my husbands birthday extra special. The Duty Manager, sorry did not get his name, was going the extra mile to help ensure everyone's evening, including ours, was special. You could tell he is passionate about what he does and customer service - huge thank you to him. Excellent food and excellent cocktails. Thank you
   

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6. C

   Christina

   Kent1 review

   5.0

   Dined on March 8, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   We thought the man behind the bar was very helpful and very professional. It would’ve been nice to have a cold drink as an option and a scone with no currents in as my goddaughter doesn’t like currents.
   

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7. K

   Keiran

   London3 reviews

   4.0

   Dined on March 1, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We enjoy Abode, the sharing plates(tapas) were very good, we come regularly. The main restaurant was very quiet so we opted to eat in the cocktail bar area where there was a bit more life, which was good.
   

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8. L

   Lesley

   Oxford1 review

   2.0

   Dined on February 23, 2025

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 2

   I had expected to eat lunch in the restaurant but we were told that the restaurant is only open in the evening .Nowhere on Open Table is this explained. So the only menu available was bar menu . Luckily one of the staff arranged with the kitchen to serve us from the main menu . We still had to eat in the bar at a small table and armchairs.
   

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9. P

   Paul

   Kent2 reviews

   1.0

   Dined on February 21, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 4

   sandwiches were a little stale with not much choice. cakes were gorgeous. beautiful setting. service was not good enough! no one asked if we wanted tea refills, milk or sugar..
   

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10. H

    Helen

    London5 reviews

    3.0

    Dined on February 15, 2025

    1. Overall 3
    2. Food 4
    3. Service 4
    4. Ambience 1

    Staff were lovely - music in restaurant was repetitive monotonous digital instrumental. Food was really good but the crowd repeatedly taking instagram pics in the restaurant entrance really detracted from what could have been an overall good experience. No atmosphere in the restaurant itself - with a little care this is a lovely venue. Came here 5yrs ago and it was truly special. Needs to bring that feeling back.
    

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