Brasserie Antoinette

Brasserie Antoinette reviews from people who’ve dined at this restaurant. Based on recent rating.

1. OT

   OpenTable Diner VIP

   Saxony2 reviews

   1.0

   Dined on December 31, 2019

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Das Restaurant war geschlossen.
   

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2. M

   Madridvisitor

   Madrid1 review

   1.0

   Dined on December 31, 2019

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Der Laden war einfach geschlossen! It was closed and the app let us still book a table. That was ridiculous!!!
   

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3. OT

   OpenTable Diner

   Miami5 reviews

   3.0

   Dined on December 24, 2019

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   It’s closed. Cerrado, finito
   

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4. OT

   OpenTable Diner

   Madrid2 reviews

   1.0

   Dined on October 1, 2019

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Unprofessional,slow . Food not very fresh ,noisy,expensive for the quality and service.
   

   1 person found this helpful

5. OT

   OpenTable Diner

   New York City1 review

   1.0

   Dined on September 7, 2019

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Rest was close
   

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6. AL

   AnnetteL

   New York City12 reviews

   1.0

   Dined on July 16, 2019

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I am very disappointed to say my daughter and I made a reservation , open table took our reservation, we showed up AND THE RESTAURANT WAS CLOSED!!!! The restaurant AND Open Table should have better communications set up so customers are not able to make reservations if the restaurant is closed for vacations.
   

   1 person found this helpful

7. OT

   OpenTable Diner

   Madrid3 reviews

   2.0

   Dined on May 25, 2019

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   Sorry i don t like to write bad comments but here they pass the line .Slow and not friendly service ,there no body speak english!!!! Food so bad and untaste .It s just the trap for tourist on tourist street .
   

   1 person found this helpful

8. FD

   FoleyD608 VIP

   Chicago12 reviews

   1.0

   Dined on March 25, 2019

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The worst French food, the worst restaurant I’ve ever been.
   

   Brasserie AntoinetteResponded on March 26, 2019

   Dear Daniel, I am very surprised by your opinion about Brasserie Antoinette, and more than anything I am extremely sorry to knnow that your experience in the restaurant was bad. We work very hard to give the best service and the best food at the best quality to our customers, and I value a lot the feedbacks of our guests. I would like to understand what happened, I would really appreciate if you could give me more details, personally. Thanks a lot in advance, Yours faithfully, Agathe
   

   2 people found this helpful

9. i

   iantha

   London13 reviews

   5.0

   Dined on December 31, 2018

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had a news years eve tasting menu and wine pairing for €180pp. Both food and wine were excellent.
   

   1 person found this helpful

10. OT

    OpenTable Diner VIP

    Portland / Oregon3 reviews

    1.0

    Dined on December 24, 2018

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    We had a group of 7 people for Christmas Eve for their pre fixe menu, 80€/person. From the Moment we got there it was bad. The server said she would bring our complimentary glass of champagne in a minute but after about 45 minutes we finally just opened a bottle of champagne ourselves and then continued to serve ourselves. A amuse bouche was served after about an hour and it literally looked and tasted like bad baby food. We asked for water at least five times and never got it. It took about another half hour to get our first course which was over salted salmon rolls. After two hours and only being served our appetizers, we decided the whole thing was a losing proposition and got up to leave. When we went to pay, we asked for a discounted rate given that we only received an appetizer. They would hear nothing of it. Easily one of the worst meals of my life.
    

    Brasserie AntoinetteResponded on January 12, 2019

    Dear customer, We sincerely apologize for what happened with your table on Christmas Eve. We have been very surprised by the amount of people who came and got overwhelmed by the situation. We could not regret more what happened. I personnaly apologize for not realizing what was going on with your table, I would have tried to fix it as soon as possible. We hope that you will give us a second chance. Please feel free to contact me at agathe@antoinette.es, and be our guest. Yours faithfully
    

    1 person found this helpful