Brasserie of Light

Brasserie of Light reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. K

   Kim

   New York City1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very nice food was lovely food as was the service and drinks 🤩
   

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2. A

   Andrew VIP

   London25 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really enjoyed our recent visit to Brassiere of Light. Everything very good - food & drink, service, ambience and temperature (just right 😃)
   

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3. L

   Louise

   Manchester/Greater Manchester1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It is always an amazing experience. The food, atmosphere, service. Really lovely brunch menu. Highly recommended.
   

   Brasserie of LightResponded 4 days ago

   Thank you so much for your lovely feedback! We're delighted to hear you enjoyed the food, atmosphere, and service, and that our brunch menu hit the mark. We truly appreciate the recommendation and can’t wait to welcome you back again soon!
   

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4. n

   nimmi

   London1 review

   2.0

   Dined 7 days ago

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 5

   The food wasn’t up to standard at all. So disappointing
   

   Brasserie of LightResponded 4 days ago

   Dear Nimmi, thank you for taking the time to share your feedback. We're glad you enjoyed the ambience and service, but we're truly sorry to hear the food didn’t meet your expectations. Your comments are important to us, and we’ll be reviewing them carefully to improve. We hope you’ll consider giving us another chance to provide a better experience in the future.
   

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5. O

   Omran VIP

   London82 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best breakfast in the heart of Oxford street, perfect selection of juices, excellent service and great warm welcome.
   

   Brasserie of LightResponded 4 days ago

   Thank you so much, Omran! We’re thrilled to hear you enjoyed the best breakfast on Oxford Street, along with our juice selection and service. Your kind words about the warm welcome mean a lot to us. We can’t wait to welcome you back again soon!
   

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6. OT

   OpenTable Diner

   London1 review

   2.0

   Dined on May 22, 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 4

   Don’t cater to allergies wont modify The food even slightly
   

   Brasserie of LightResponded 4 days ago

   Dear Guest, Thank you for your feedback. We sincerely apologise if our allergy policy impacted your experience. Due to the complexities of our supply chain and kitchen operations, we are currently unable to accommodate modifications to our listed dishes for allergies. This decision has been made with the utmost care to ensure the safety and well-being of all our guests. We appreciate your understanding and hope to have the opportunity to welcome you back under better circumstances.
   

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7. O

   Omran VIP

   London83 reviews

   5.0

   Dined on May 22, 2025

   1. Overall 5
   2. Food 1
   3. Service 5
   4. Ambience 5

   Great cocktails and to the point wine list,excellent service.
   

   Brasserie of LightResponded 7 days ago

   Thank you for dining with us, Omran, and for taking the time to share your feedback. We're delighted to hear you enjoyed the cocktails, wine selection, and especially the service. We did notice your food rating and would love to learn more about your experience so we can continue to improve. We hope to welcome you back soon for an even better visit.
   

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8. K

   Kieran

   Dorset13 reviews

   3.0

   Dined on May 21, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 5

   Lovely place to have dinner. Always a good place to bring friends.
   

   Brasserie of LightResponded 7 days ago

   Thank you, Kieran! We're so glad to hear you enjoy bringing friends to dine with us and that you had another lovely evening. We appreciate your feedback and look forward to welcoming you back again soon!
   

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9. j

   joanne VIP

   Vancouver / British Columbia4 reviews

   3.0

   Dined on May 19, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Service was very pleasant but service not to the quality expected. Service staff not well trained in etiquette which would be expected for a posh looking place. Didn’t seem to have strong floor management No one noticed or helped when I spilled my wine. Ordered appies and requested them to come consecutively but instead all came at once so the table was over crowded which was uncomfortable to eat. They need some work. Great ambience.
   

   Brasserie of LightResponded 4 days ago

   Dear Joanne - Thank you for taking the time to share your detailed feedback. We’re glad you enjoyed the ambience and found the service pleasant, but we sincerely apologise that the service did not meet your expectations. Your comments regarding staff training, floor management, and timing of dishes are very important to us, and we will address these with our team to improve. We appreciate your honesty and hope to have the opportunity to provide you with a much better experience next time.
   

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10. K

    Katie VIP

    London3 reviews

    3.0

    Dined on May 17, 2025

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 4

    The food and vibe of the restaurant was great but the service was poor. Waiters were rude and dismissive of customers. Ended up just getting up to pay on the way out after asking for the bill numerous times. Wouldn’t go back which is a shame as the food was delicious.
    

    Brasserie of LightResponded on May 19, 2025

    Thank you for your feedback, Katie. While we're glad to hear you enjoyed the food and atmosphere, we're truly sorry that the service let you down. This is not the level of hospitality we aim to provide, and we’re very disappointed to hear about your experience. Please be assured that we’re addressing this with the team to ensure it doesn’t happen again. We appreciate you bringing it to our attention and do hope you’ll consider giving us another chance in the future.
    

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