Bravo Italian Kitchen - Rochester Hills

Review summary

1. T

   Taki

   Detroit

   3 reviews

   3.0

   3 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   The service was not good. We were at a long booth and waitress stayed in one side for everything from taking orders to handing out food. People were reaching over each other and it didn't make sense. After food was served we didn't see her again. Lastly, I asked for very light sauce and that was ignored. I would have told her something if she actually showed up. No drinks were refilled.
   

   Is this helpful?

   Report
2. C

   Chris

   Detroit

   4 reviews

   4.0

   4 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great waitress and the food was pretty good. I've had better Italian so can't give it 5 stars for that reason. Also they were out of a few ingredients for our drinks so we had to change to something else.
   

   Is this helpful?

   Report
3. C

   Catherine

   New York City

   16 reviews

   5.0

   16 reviews

   Dined on December 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was delicious. Staff excellent. We thoroughly enjoyed our lunch.
   

   Is this helpful?

   Report
4. F

   Francine

   VIP

   Detroit

   18 reviews

   3.0

   18 reviews

   Dined on December 9, 2024

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   The seating hostess was working double duty as a server, apologizing from the get-go that they only had two servers for the entire restaurant. Cooks were bringing food directly out they were so short staffed. After waiting 15 minutes for someone to take our orders, we immediately put in our beverage & lunch orders, fearing a lengthy wait. Tipped our server handsomely because it wasn’t her fault. I don’t know how many people called off and didn’t see anyone who looked like a manager.
   

   Is this helpful?

   Report
5. M

   Marie

   VIP

   Detroit

   44 reviews

   2.0

   44 reviews

   Dined on December 8, 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 4

   We were really disappointed with the dinners we ordered. Not sure if it was the Chef that night. The waitstaff was great but we won't go back.
   

   Is this helpful?

   Report
6. T

   Todd

   VIP

   Detroit

   13 reviews

   3.0

   13 reviews

   Dined on December 8, 2024

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 2

   Had a reservation they were so packed had to wait to get seated. Gave us no silver ware or napkins until we sanded and when they did they were soaking wet. Lastly took over an hour to get our food. This was the worst experience we’ve ever had at Bravo
   

   Is this helpful?

   Report
7. M

   Michael

   VIP

   Orlando

   7 reviews

   2.0

   7 reviews

   Dined on December 7, 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   The service was terrible. The hostess took our drink order after sitting at our table for 15 minutes. We only saw our waiter twice during our dinner.
   

   Is this helpful?

   Report
8. D

   Debra

   Detroit

   2 reviews

   5.0

   2 reviews

   Dined on December 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 4

   Staff Christmas party enjoyed the meal only one server for 12 people
   

   Is this helpful?

   Report
9. S

   Sandy

   Detroit

   3 reviews

   1.0

   3 reviews

   Dined on November 29, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Our waiter was terrible. I had reservations and we got seated by a window that was very cold and crammed around other tables. We were celebrating my daughter’s 16th birthday and the waiter made nothing of it, despite us telling him that we were celebrating her birthday. We asked him to bring crème brûlée for dessert for her and he said that they did not have any and five minutes later showed up with a crème brûlée, which ruined a surprise for my daughter because he said right in front of her that they did not have any. My husband‘s and daughter’s fettuccine Alfredo was not good at all. We told the waiter and he did nothing about it. He also told my brother he did not have blue cheese dressing and yet showed up with a salad with blue cheese dressing. I’m not sure if he thought he was being funny or what, but he was not funny at all and he ruined our celebration of my daughter’s 16th birthday. He never even came back to the table to see if we needed anything.
   

   Is this helpful?

   Report
10. r

    ralph

    Detroit

    6 reviews

    3.0

    6 reviews

    Dined on November 28, 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3

    fire alarm went off accidently and no one knew how to turn it off.it blasted for at least 10minutes and then the fire dept arrived.
    

    Is this helpful?

    Report