Brazz

Brazz reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. L

   Leeanne

   Bath1 review

   5.0

   Dined on April 4, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Service was fantastic. Nothing was too much trouble, drinks were topped up regularly and it just had a lovely atmosphere! Food was also delicious! It may be our new date night go to!
   

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2. M

   Matthew

   Bath1 review

   5.0

   Dined on April 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Staff are exceptionally friendly, polite and professional. The food is excellent and very well cooked. There is a good selection of starters, mains and desserts across the main and classic menus. Food comes in a timely manner. Dined at Brazz twice now, once for a date and another time for a family and will definitely return at some point with my partner or the family again!
   

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3. D

   Donna

   Bath1 review

   4.0

   Dined on March 29, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Lovely meal. Welcomed by a lovey young chap and the staff provided great service at the table. Went to pay at the bar because no one came to take payment, not a problem but when I made to pay cash we were told it was card only, then told they'd take cash but couldn't give change, not so accommodating. Ridiculous policy. This was meant as a suprise treat from me to my partner and they had to pay for it with their card!!! Shame really
   

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4. E

   Emma

   Bath1 review

   2.0

   Dined on March 29, 2025

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 3

   Really expensive for what you get and very small portions. Cocktails were good “ service really good . The dishes fell way short and were incomplete ie no veg served with the fish so pointless in my opinion. Burgers tiny and very well done ! Disappointed in the food TBH. Probably would not go there again as it’s not value for money .
   

   BrazzResponded on April 4, 2025

   Dear Emma, Thank you for your kind words on our service and cocktails, our team works really hard to ensure that we have service with a smile and cocktails that look just as good as they taste. We are saddened to read that your food did not meet expectations. Our menu is currently being reviewed and should be updated in the coming weeks, we hope that once it has you can pop in for a drink and have a look. Kind regards The Castle Hotel
   

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5. J

   Jo

   London4 reviews

   3.0

   Dined on March 29, 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   Chose burgers which were mediocre. Object to paying £2.50 extra for cheese, which then came as what appeared to be a thin layer of cheese crumbles. Nothing special and won't be rushing back.
   

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6. Z

   Zachary

   Bath1 review

   5.0

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and great service - the food from the kitchen and the drinks from the bar were fantastic. Would definitely recommend.
   

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7. T

   Tony

   Devon8 reviews

   3.0

   Dined on January 30, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   A nice space but typically the banquettes in the bar space are uncomfortable and too low for the tables. The food was good, if rather oversalted. The service was good to start but after ordering a soup starter, our mains took another 40 minutes to arrive.
   

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8. S

   Sharon

   London5 reviews

   5.0

   Dined on January 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   We have been visiting Brazz for many years & it is consistently good
   

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9. C

   Claire

   Nottingham3 reviews

   2.0

   Dined on December 31, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   The restaurant did not have our table ready when we arrived. We had to wait for someone to come and ask us what we wanted and were then told to wait at the bar while our table was cleared of the people sitting drinking at it. The bar staff looked and sounded harassed. When we were seated the menus we were given did not reflect the menu online as far as vegetarian options were concerned. The vegetarian with us had the choice of potato gnocchi at £25 (yes!) as a main course or nothing. The gnocchi was bland and stodgy and pretty much inedible after a few mouthfuls. The rest of our party had reasonable dishes but the service was hurried and haphazard. We had the sticky toffee pudding for dessert which was hardly warm and obviously out of a carton from the freezer. The vanilla ice cream was a scoop from again a carton in the freezer and tasted of nothing. When the bill came at the end of the meal we had been charged £6 extra than menu price for our bottle of wine and the potato gnocchi was billed as £28.92! The wine price was rectified after much checking of menus and discussion with the manager but the explanation for the price of the gnocchi was that the till automatically adjusted it because it was from the set menu and the sticky toffee pudding was also from the set menu. The person waiting on our table seemed as confused as we were and in the end we decided not to continue trying to understand the bizarre pricing. We had been looking forward to a reunion in Brazz with friends and had travelled from Bristol. We had enjoyed eating in Brazz immensely 25 years ago but it was a big disappointment, very over priced, dirty cutlery and a filthy cup were given to us and no apology offered for overpricing. All in all ok for an expensive alcoholic drink in the bar area but exorbitant pricing for bland precooked food with little taste.
   

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10. J

    James

    Bath7 reviews

    5.0

    Dined on December 31, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Another wonderful evening with my family. The request for a particular table was accommodated and when I asked to add extra people, this too was actioned. The food and service were consistently good and the atmosphere created is very comfortable. We keep returning because of these things and also the consistency of delivering these parts of the experience. My only disappointment that they had taken the Venison off the menu, but that's my only small negative.
    

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