Brio Italian Grille - Legacy

Review summary

1. L

   Lennette

   Cleveland

   5 reviews

   4.0

   5 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   First peach bellini in site some time, delicious. The lamb chops were seasoned well and tender.. Every visit to Brio, I have to get the eggplant and shrimp, outstanding.
   

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2. C

   Chris

   Cleveland

   3 reviews

   1.0

   3 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   First waiter was rude rushed eating and on the phone. Order was wrong didn't feel right asking for correct order horrible experience
   

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3. L

   Lindsey

   VIP

   Columbus

   10 reviews

   1.0

   10 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   If I could give zero stars I would. Sadly, this was an awful experience. Should have known when I had to wait 10 minutes for a hostess to arrive. Didn’t get water for another 20 minutes my kids were so thirsty we went to the bar for water. Food took another 30 minutes to come out and waitress never checked on us, she was at the bar chatting. Didn’t get our check, we went to the bar to ask for it and pay. We would probably still be sitting there had we not tracked it down ourselves. The absolute worst! Will not return. Used to love this place. Sad.
   

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4. M

   Michelle

   Cleveland

   7 reviews

   3.0

   7 reviews

   Dined on February 8, 2025

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   First time here - food was excellent, server was less then average
   

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5. S

   Sheria

   Cleveland

   10 reviews

   2.0

   10 reviews

   Dined on February 3, 2025

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   I hadn’t eaten at this restaurant for a while, the food did not taste the same! It was a 2 out of 10. Service was excellent and so were the cocktails. We won’t be back.
   

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6. S

   Sharon

   Cleveland

   8 reviews

   5.0

   8 reviews

   Dined on January 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was the best experience I have had in a long time. Dominique and I believe her name is Sarah were simply amazing! We had a large party of 24 and they did not miss a beat. Wonderful personanalities and very attentive. Food was amazing and pricing is great. Would definitely recommend Brio.
   

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7. A

   Ashley

   Cleveland

   1 review

   3.0

   1 review

   Dined on January 25, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Service was very slow. Our server only showed roughly every 45 minutes, so our drinks were constantly empty, took forever to receive our bill and to-go containers and ultimately our dinner took roughly 3 hours!
   

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8. L

   Liberty

   Cleveland

   10 reviews

   4.0

   10 reviews

   Dined on January 25, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   The host was an adorable older man…. So sweet and funny. The food was fantastic! Others in my party ordered pizza and lasagna and absolutely loved it! My meal (salmon) was delicious but took longer so they took it off the bill. I wasn’t expecting them to do that. At the end, I ordered a martini while others in my party ordered dessert. Unfortunately my martini never came, but they took that off the bill as well and apologized profusely.
   

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9. L

   Lori

   VIP

   Cleveland

   26 reviews

   3.0

   26 reviews

   Dined on January 18, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   The person at the front desk was having difficulty seating guests, even those with reservations. It got crowded in the area quickly. Our server was the bartender (Russ) and he did a very good job. He was pleasant and efficient.
   

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10. J

    John

    Cleveland

    21 reviews

    3.0

    21 reviews

    Dined on January 12, 2025

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 4

    My salad had lettuce that was old. My husband’s salad was supposed to have the dressing on the side, but had to be sent back because it was full of dressing and also had the dressing on the side. His lettuce looked fresher. Our chicken Milanese tasted good and the marinara sauce was delicious but was not hot. Our waitress did bring more hot marinara and overall her service was excellent. I should also mention that the quantity of chicken I received was less than what was on my husband’s plate and looked nothing like the photo online. It’s too bad that a restaurant with so much potential left us feeling unsatisfied. We both think that the prices are too high for the uneven quality of the food.
    

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