Brougham Arms Hotel

Review summary

1. S

   Sherrill

   Victoria1 review

   5.0

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A great place to eat. Food is exceptional. David’s service was amazing
   

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2. A

   Andrew

   Victoria2 reviews

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   The Broughie has changed and the arrow points more toward pub than restaurant. We used to go to the place for the food and it was enhanced by the ambience and environment; now it’s great food, good service but more bistro than gastro-pub/restaurant. The music takes over the dining so not sure if you come for the food or the live music. Still enjoyed it but not sure it’s what I want; strangely the bar was quieter and maybe it’s a better choice for a good food, drink and a quiet end of week chat
   

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3. A

   Anthony

   Victoria1 review

   5.0

   Dined on March 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The choices on the menu were excellent. The specials were also pleasing to view and added an extensive list to the customer. The kangaroo was incredible. And the flavour of the satay chicken special was good. We enjoy our return visits.
   

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4. P

   Paula

   Victoria1 review

   4.0

   Dined on March 6, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   A regular customer and always enjoyed our meals. The waiter was new to the job and we had to get his attention to take our orders. We were also sat under the air conditioning unit and despite asking it to be redirected it wasn’t and it got quite cold and uncomfortable
   

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5. J

   Joshua

   Victoria1 review

   3.0

   Dined on February 25, 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   Brougham Arms Review – 3/5 Stars We had a booking at Brougham Arms for 6:30 pm and arrived right on time. While we were seated promptly, it took 30-40 minutes before anyone brought menus or took our order. I eventually had to go to the bar to get someone’s attention, but once a waiter came over, they were friendly and helpful. The entrees arrived, and we placed our drink and main orders. Unfortunately, there were a couple of issues with my order. While my two friends' food and drinks came out correctly, I had ordered the Pan Baked Barramundi but was served a chicken dish instead. I also requested a 0% alcohol beer but was mistakenly given an alcoholic one. To their credit, when we pointed out the errors, the staff replaced both my meal and drink free of charge. However, it took another 30-60 minutes for my correct meal to arrive, meaning my friends were well into their mains before I even started eating. Pros: Friendly and understanding staff Good quality food (once the right dish arrived) Errors were corrected without extra charge Cons: Long wait times, especially before even receiving menus Incorrect orders (both food and drink) Significant delay in receiving the corrected meal Overall: The experience was fine, but the mix-ups with my order and the long waits made it less enjoyable. The staff were kind and accommodating, but the service could use some improvements in efficiency and attention to detail.
   

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6. P

   Peter

   Victoria2 reviews

   4.0

   Dined on February 22, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   The meals were great, well above "normal" pub fare and reasonably priced. The atmosphere is a little noisy but not overly. The service is good, and the meals came out promptly, although it didn't seem that busy. We will be back !!
   

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7. B

   Bruce

   Victoria9 reviews

   5.0

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   As always, the food was sensational. Staff are great and make you feel welcome. I’ll be back!
   

   Brougham Arms HotelResponded on February 16, 2025

   Hi Bruce! Thanks for your lovely words. We look forward to seeing you again soon!
   

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8. J

   Jan

   Vancouver13 reviews

   5.0

   Dined on February 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We decided to treat ourselves with an evening meal at one of our favourite gastropubs last night - and as usual we weren’t disappointed! Promptly seated in a quieter section of the spacious dining area, the Specials observed and the modified menu perused, we decided on a shared plate of Duck Spring Rolls with Davidson Plum Sauce (and a tangy salad on the side - YUM), while I had the Tuna Sashimi Main Course, and hubby chose the Mediterranean Chicken Breast. Since both dishes had ample accompaniments, sides weren’t considered. Both dishes satisfied us, mine especially, both in taste and presentation - faultless! Our glasses of wine also matched comfortably - Pinot Gris for me, Clare Valley Riesling for him. Two very happy customers - thanks to an effective kitchen team led by a wonderful chef and an efficient and friendly front of house team. Watching all of them at work shows just how important they all are to successful operations like this- may it long continue.
   

   Brougham Arms HotelResponded on February 16, 2025

   Hello Jan. It absolutely delights us that you enjoyed your experience here. We look forward to hosting you again soon!
   

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9. C

   Carol

   Victoria1 review

   5.0

   Dined on February 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were celebrating my husbands 80 th birthday. The table setup for 8 was perfect, a large square table in an alcove made it a lot better for conversation. The service was spot on, and all our meals were delicious. Pricing was good for the quality of meals, all in all a lovely restaurant we will definitely be back.
   

   Brougham Arms HotelResponded on February 16, 2025

   Hello Carol. We are glad you, your husband and your guests enjoyed your gathering. Thank you for your lovely review. We hope to see you again soon!
   

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10. B

    Bri

    Victoria1 review

    5.0

    Dined on February 6, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    From the moment you walk in you are greeted and made comfortable. We had been serviced and yet a young ladie asked if we had been tended to.. Outstanding customer service! The restaurant is so clean and very nicely decorated. The food!!! Wow. So so good it feels like an insult to say good! So outstanding! So happy and satisfied to have chosen this restaurant as our first stop in Bendigo this year!! We will be back!! Stop by and check them out!!!
    

    Brougham Arms HotelResponded on February 10, 2025

    Hi Bri. Thank you for your glowing review. We love that you had a great experience here! We look forward to hosting you when you return to Bendigo.
    

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