BRU Burger Bar - Cincinnati

BRU Burger Bar - Cincinnati reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. L

   Lisa VIP

   Cincinnati26 reviews

   3.0

   Dined on May 18, 2025

   1. Overall 3
   2. Food 1
   3. Service 4
   4. Ambience 3

   Our server Antony was great! Unfortunately he had no control over how long it took to get our food from the kitchen……we waited 25-30 minutes for salads and a portobello burger to come out…..which by the way, was terrible. It was all bread with a few tiny slices of the mushroom with very few onions. I sent it back and didn’t want to wait for another 25-30 minutes for a new one. We had tickets the Aronoff. Another table around us was asking for the manager because they had been waiting to long for food. Think we will pass on this place next time we are seeing show…..
   

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2. D

   Dan

   Cincinnati8 reviews

   5.0

   Dined on May 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Arrived a little early and was able to accommodate. Food was excellent and service was great. Will definitely return.
   

   BRU Burger Bar - CincinnatiResponded on May 21, 2025

   Thank you, Dan, for taking the time to review your dining experience with us at Bru Burger Bar - Downtown Cincinnati. We're so happy to hear you enjoyed your meal and experienced great service. If you have anymore information to share, please feel free to contacts us at (513) 463-6003. We look forward to hosting you again soon!
   

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3. JE

   JimE

   Cleveland7 reviews

   5.0

   Dined on May 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great server, knowledgeable and friendly. Food quality was excellent. Only poor part of our experience was a table next to us talking to their daughter on speaker phone. Not the restaurants fault.
   

   BRU Burger Bar - CincinnatiResponded on May 21, 2025

   Thank you, Jim, for taking the time to review us at Bru Burger Bar - Downtown Cincinnati. We're happy to hear you enjoyed your service and meal, and we do apologize for any hinderances on your experience. If you have anymore information to share, please feel free to contact us at (513) 463-6003!
   

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4. M

   Michael

   Cincinnati13 reviews

   5.0

   Dined on May 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our server was fantastic, food - great, HVAC - not good. It was very warm in the dining area!
   

   BRU Burger Bar - CincinnatiResponded on May 21, 2025

   Thank you, Michael, for taking the time to review your experience with us at Bru Burger Bar - Downtown Cincinnati. We're so glad to hear our food was great and your server did a fantastic job, but we are regretful of the issues with the HVAC system. Thankfully, the issues we were experiencing with the AC have since been resolved. If you have anymore information to share, please feel free to contact us at (513) 463-6003. We look forward to hosting you again soon!
   

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5. P

   Patricia

   Cincinnati18 reviews

   5.0

   Dined on May 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Always have a good meal here! Eddy has been our server the past 2 times. Always attentive. Always polite!
   

   BRU Burger Bar - CincinnatiResponded 6 days ago

   Thank you for taking the time to review your dining experience with us at Bru Burger Bar - Downtown Cincinnati, Patricia. We're so glad to hear you enjoyed you meal, and that our server Eddie took good care of you! We love to see our team members get the recognition they deserve. If you have anymore information to share, please feel free to contact us at (513) 463-6003. We look forward to hosting you again soon!
   

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6. m

   mike

   Cincinnati6 reviews

   5.0

   Dined on May 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Reservations were easy. Food was good and reasonably priced.
   

   BRU Burger Bar - CincinnatiResponded on May 21, 2025

   Thank you, Mike, for taking the time to review your experience with us at Bru Burger Bar - Downtown Cincinnati. We're so glad to hear your food was good and your reservation was easy! If you have anymore information to share, please feel free to contact us at (513) 463-6003. We look forward to hosting you again soon!
   

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7. D

   Deborah

   Cincinnati22 reviews

   5.0

   Dined on May 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, close to the Aronoff, for a more casual pre-show dinner. I had the Turkey burger… very tasty, with a side of veggies. My husband and younger son had regular cheeseburgers, and my older son tried the patty melt. Everyone enjoyed their meals. The waitress helped us get our check early so that we could head to the show quickly after we finished eating. Make sure you get a reservation!!! You’d think a burger place would be easy to walk in, but you’ll be disappointed if they don’t have room for you! The burgers are that good.
   

   BRU Burger Bar - CincinnatiResponded on May 21, 2025

   Thank you, Deborah, for taking the time to review your experience with us at Bru Burger Bar - Downtown Cincinnati. We're so glad to hear you enjoyed your food and experienced efficient service. The steamed veggies are a rather new item on our menu, so we're very excited to hear they're a hit thus far! We look forward to hosting you and your family again soon, and if you have anymore information to share, please reach out to us at (513) 463-6003.
   

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8. M

   Minh VIP

   Chicago / Illinois2 reviews

   5.0

   Dined on May 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious burgers, friendly service. I had the mushroom Swiss burger and would 1000% get it again.
   

   BRU Burger Bar - CincinnatiResponded on May 21, 2025

   Thank you, Minh, for taking the time to review your dining experience with us at Bru Burger Bar - Downtown Cincinnati. We're so glad to hear you enjoyed our Mushroom and Swiss burger! That one seems to be one of our guests favorites. If you have anymore information to share, please feel free to reach out to us at (513) 463-6003! We look forward to hosting you again soon!
   

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9. T

   Tonya

   Cincinnati7 reviews

   5.0

   Dined on May 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Arrived late due to traffic they were still wonderful and accommodating. Food arrived fast, fresh hot! Everything was delish
   

   BRU Burger Bar - CincinnatiResponded 7 days ago

   Thank you, Tonya, for taking the time to review your dining experience with us at Bru Burger Bar - Downtown Cincinnati. We understand that sometimes things don't go exactly as planned, so we always try to accommodate everywhere we can! We're so glad to hear you enjoyed your meal with us, and we look forward to hosting you again soon!
   

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10. M

    Mark VIP

    San Francisco Bay Area4 reviews

    5.0

    Dined on May 9, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Their burgers are great and pricing is good.friea are very good also.
    

    BRU Burger Bar - CincinnatiResponded 7 days ago

    Thank you, Mark, for taking the time to review your dining experience with us at Bru Burger Bar - Downtown Cincinnati! We're so glad to hear you enjoyed our burgers and fries. If you have anymore information to share, please contact us at (513) 463-6003. We can't wait to host you again soon!
    

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