BRU Burger Bar - Cincinnati

BRU Burger Bar - Cincinnati reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. M

   Mark VIP

   San Francisco4 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Their burgers are great and pricing is good.friea are very good also.
   

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2. S

   Susan

   Cincinnati4 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   The server seemed to have way too many tables. No one came to help us for a very long time after we were seated. The grilled chicken on my salad was over cooked and very dry. These are very unusual problems, though. Usually the food and service here are excellent.
   

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3. L

   Linda

   Indiana4 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service. Very convenient to downtown show venues
   

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4. S

   Sandy

   Las Vegas2 reviews

   5.0

   Dined on May 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was tremendous and the food was FANTASTIC!
   

   BRU Burger Bar - CincinnatiResponded 3 days ago

   We're so glad to hear you had a positive experience with our food and service here at Bru Burger Bar - Downtown Cincinnati, Sandy! Thank you so much for taking the time to write us a review, and if you have anymore information to share, please reach out to us at (513) 463-6003.
   

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5. m

   mary VIP

   Los Angeles60 reviews

   4.0

   Dined on May 2, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   Service was a little slow, server didn't offer drink refills. Portobella melt was delicious, hubby's cod sandwich was a little light on the cod.
   

   BRU Burger Bar - CincinnatiResponded 6 days ago

   We are delighted to hear that you enjoyed the Portobella melt. We regret to learn about the slow service and lack of cod in the sandwich. Please feel free to reach out to us at (513) 463-6003 to discuss your experience further. Thank you for taking the time to review your experience, Mary!
   

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6. R

   Rebecca VIP

   Washington DC21 reviews

   5.0

   Dined on May 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our visit to BRU Burger was great for lunch today. Keisha was an excellent server & brought our drinks & food quickly. We sat outside - which was perfect on this Spring Day. A+
   

   BRU Burger Bar - CincinnatiResponded 6 days ago

   Thank you for taking the time to review your dining experience with Kiesha at Bru Burger Bar - Downtown Cincinnati, Rebecca! If you have anymore information to share, please feel free to reach out to (513) 463-6003!
   

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7. B

   Brenda

   Unspecified1 review

   5.0

   Dined on May 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Perfect!! Food was wonderful. Service was exceptional & very friendly.
   

   BRU Burger Bar - CincinnatiResponded 6 days ago

   Thank you for your review Brenda! Your feedback is incredibly valuable. We're glad you enjoyed the food and service at BRU Burger Bar - Downtown Cincinnati. We can't wait to host you again soon!
   

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8. V

   Vanessa VIP

   Cincinnati4 reviews

   5.0

   Dined on April 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great go to. Dependable service and food is great!
   

   BRU Burger Bar - CincinnatiResponded 3 days ago

   We're so glad to see such a wonderful review of our service and food. Thank you, Vanessa, for taking the time to review us here at Bru Burger Bar - Downtown Cincinnati. We look forward to hosting you again, and if you have anymore information to share, please contact us at (513) 463-6003!
   

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9. M

   Mary VIP

   Cincinnati32 reviews

   3.0

   Dined on April 19, 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   Had reservations for 3 and when we arrived they acted like there wasn’t a table for us. We sat at a bizarre little table. The hostess and server were very nice and the food was very good. Just disappointed on the table.
   

   BRU Burger Bar - CincinnatiResponded on April 22, 2025

   Hi Mary, thank you so much for taking the time to review your dining experience with us at Bru Burger Bar - Downtown Cincinnati! We're glad to hear you enjoyed your meal and that the staff was friendly, but we do want to apologize for the disappointment you experienced with the seating choices. If you have any more information for us, please feel free to reach to us at (513) 463-6003.
   

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10. F

    Fran

    Cincinnati8 reviews

    5.0

    Dined on April 18, 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 3

    Great food and wonderful service. Tasty and Timley!
    

    BRU Burger Bar - CincinnatiResponded on April 22, 2025

    Thank you for sharing your experience at BRU Burger Bar - Downtown Cincinnati! We're so glad to hear you enjoyed dining with us Fran! If you have any more information, please feel free to contacts us at (513) 463-6003.
    

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