Buca di Beppo - Columbus

Review summary

1. OT

   OpenTable Diner

   Cleveland1 review

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   I had a 7pm reservation, the host informed us that they were a little behind. My date and I waited at the bar and got sat about 7:20. After getting seated we waited 30 minutes for someone to greet us. Servers walked past us and did not acknowledge us until we had to flag someone down to speak to the manager. Other tables that were sat after us were eating and we didn’t even order. We explained to the manager and she did comp part of the bill.
   

   Is this helpful?

2. J

   Jen

   Naples1 review

   2.0

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Poor service. Food was ok, pizza was very greasy, pasta was good.
   

   Is this helpful?

3. M

   Mark

   Columbus1 review

   2.0

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   Food was slow and average at best. service was ok. Plates and glasses were dirty
   

   Is this helpful?

4. D

   DIANE

   Columbus4 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We want to express our gratitude to Alexandria… we truly appreciate her hospitality for helping us have a fantastic start to our evening before the concert … the entire staff made us feel very welcome and we truly truly appreciate it … we had a great evening. Thank you very much. Thank you Diane
   

   Is this helpful?

5. C

   Corey

   Columbus1 review

   1.0

   Dined 5 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   We were seated 29 minutes past our reservation and our service was horrible and our food was cold.
   

   Is this helpful?

6. T

   Thomas

   Chicago6 reviews

   3.0

   Dined on March 1, 2025

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 4

   We had a large group. We believe our server was assigned more than one large group at the same time. This resulted in very slow service. No offer of drink refills without specific requests. Food was good, as always.
   

   Is this helpful?

7. K

   Kayla

   Columbus1 review

   1.0

   Dined on February 27, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   After waiting an hour past our reserved time, we decided to find food elsewhere. The lobby was completely packed full of people that had had reservations for over an hour before. The bathroom had a sink overflowing, no toilet paper. Disaster. Will not return.
   

   Is this helpful?

8. A

   Adam

   Columbus1 review

   2.0

   Dined on February 27, 2025

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 3

   We had reservations, and still waiting over an hour to be seated.
   

   Is this helpful?

9. O

   Oldlocal VIP

   Cleveland2 reviews

   2.0

   Dined on February 27, 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   This venue is next door to Nationwide arena. They are not staffed enough to manage on event days at the arena. We had a 6.30pm booking, arrived at 6.20pm. Did not get seated until 7.10pm. The whole lobby area and bar area was packed with unhappy customers all waiting to be seated. The poor staff members there were nice enough, but clearly over their heads with the volume of bookings and walk ins. Once seated, you found that there were most tables empty, which just shows that it's a staffing issue. I would not recommend attending when an event is going on. That aside, the food was great, though it would be nice if they catered for groups of 2, as the cost of the sharing plates does not scale down well to 2. We new this ahead of time, but would be a nice option on event days at the arena next door.
   

   Is this helpful?

10. OT

    OpenTable Diner

    New York City2 reviews

    1.0

    Dined on February 27, 2025

    1. Overall 1
    2. Food 2
    3. Service 5
    4. Ambience 5

    Our reservations were at 630. We were not seated till almost 8. Food took forever to come out as well.
    

    Is this helpful?