Buffalo Wild Wings - Petaluma

Buffalo Wild Wings - Petaluma reviews from people who’ve dined at this restaurant. Based on recent rating.

1. JJ

   JuJu

   San Francisco1 review

   1.0

   Dined on January 19, 2020

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Used the opentable App for the 1st time, reserved a table several hours ahead of time, got to BWW and they decided not to honor the confirmed reservation. Got to the restaurant with my wife and kids and they told me that they don’t use the opentable app at the Petaluma location. Didn’t even offer to put us at the top of the wait list or anything... really disappointing experience!! Let’s just say I’ll probably never use Open Table and the family is going to stay away from BWW for awhile also. Figure your S*it out people!!
   

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2. AN

   AlyssaN

   Las Vegas1 review

   1.0

   Dined on December 18, 2019

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   We waited an hour for our food, some of which was cold when it came out. The waiters didn’t bother to sing my son happy birthday or light his cake when they brought it out. Service and food were very disappointing.
   

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3. JL

   JamieL VIP

   San Francisco28 reviews

   4.0

   Dined on October 15, 2019

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Went for Monday Night Football, servers were phenomenal.
   

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4. f

   fernandom

   San Francisco1 review

   1.0

   Dined on June 14, 2019

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   So apparently they use open table for reservations, but they do not accept reservations when its game day... There are games pretty much everyday! If you do not accept these reservations for certain game days, make sure open table is not available for that day. And if you cannot figure that out, then don't use open table altogether.
   

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5. c

   cghjhyft

   San Francisco1 review

   1.0

   Dined on June 6, 2019

   1. Overall 1
   2. Food 4
   3. Service 5
   4. Ambience 5

   They don't actually take reservations so the open table reservation is useless.
   

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6. JD

   JoyD

   San Francisco3 reviews

   1.0

   Dined on April 14, 2019

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We walked in and noticed a sign on the door that there was going to be a per person cover charge for some fight that was going on. We were not aware of this. When I said something to the host and hostess they were not friendly at all. They were actually rude and told me that we should not have been able to make a reservation and gave me dirty looks as if it were my fault. We left. we were not going to be treated like that and then stay to eat AND pay an additional fee for something on TV that we are not even interested in. We are not planning on going back there any time soon.
   

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7. OT

   OpenTable Diner

   San Francisco1 review

   1.0

   Dined on March 3, 2019

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   They did not honor my reservation. They said the had no available tables.
   

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8. I

   Ish1980

   San Francisco2 reviews

   5.0

   Dined on December 18, 2018

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Good place to have some food and beer and watch a game.
   

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9. AR

   AlanR

   San Francisco1 review

   5.0

   Dined on September 16, 2018

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   My first visit here was super. We had a good table, the game we came to watch was put on the closest monitor and both Sydney and Callie treated my son and me like kings. Sydney and Callie were both professional and very customer-focused. My son and I will return .... because of them. Alan
   

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10. OT

    OpenTable Diner

    San Francisco1 review

    5.0

    Dined on July 31, 2018

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Great customer service and food was served fast!
    

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