Burntwood Tavern - Solon

Burntwood Tavern - Solon reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. B

   Barbara

   San Francisco2 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   It's a great place to host a business meeting and/or a friendly gathering of friends for fun. It's my go to place in my community and a purely enjoyable place.
   

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2. B

   Bob VIP

   Cleveland / Akron / Canton11 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another positive dining experience, from the service to the well-prepared food.
   

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3. n

   nancy VIP

   Cleveland / Akron / Canton15 reviews

   5.0

   Dined on May 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had a wonderful Mother’s Day dinner. Its was busy but the manager and staff were very efficient.
   

   Burntwood Tavern - SolonResponded on May 13, 2025

   Hello Nancy, I'm truly happy to see the review for a great experience on Mother's Day! It is always a busy day and we try to help as many families celebrate as possible. The majority of our staff is either a mother or has a mother and creating memorable occasions for others on a holiday helps us know we did our best! Thanks again, BWT Solon Team
   

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4. K

   Kathy

   Unspecified1 review

   2.0

   Dined on May 11, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   We were told there was a limited menu available in addition to a buffet. There was only the buffet. We’ve come to here on several occasions, and this was by far the worst experience. The entrance was packed with people waiting to be seated. There’s nowhere for anyone to sit while they’re waiting, so everyone stands in the doorway. The buffet was located near the entrance to the restaurant, so in addition to long lines of people waiting to be seated, the lines for the buffet were also long. Food and service were mediocre at best. Very pricey at $42 per person. We will choose another place to celebrate Mother’s Day next year.
   

   Burntwood Tavern - SolonResponded on May 13, 2025

   Hello Kathy, thank you for the feedback regarding Mother's Day. With help from our guests we can continue to make improvements to our systems in the future. We only offer these buffet promotions twice a year and it's always a learning experience because of the time in between. I will be making some changes in the future that hopefully mitigate the wait times and standing room. We do have an option for text service so you can wait in the car or enjoy the nice weather outside while you wait and then they open table system texts when your table is ready. I will follow up with the host staff and make sure this is being offered during circumstances of longer waits. Hope to see you soon, BWT Solon Team
   

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5. S

   Sheri

   New York City5 reviews

   2.0

   Dined on May 11, 2025

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 4

   It is Mother’s Day and they did not tell us it was a buffet when the reservation was made. We waiter 20 minutes for a table with our reservation. The lines were very long at the buffet. My son’s only choice was waffles and they were precooked and hard.
   

   Burntwood Tavern - SolonResponded on May 13, 2025

   Hi Sheri, my apologies for the wait on Sunday. We rely on technology for the reservation system and for a day that is completely different service wise we should have taken more of a human approach to it. We aim to improve the systems for these two days a year we offer the buffet for Easter and Mother's Day and guest feedback always helps! Thank you for dining with us, BWT Solon Team
   

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6. R

   Renay

   Cleveland / Akron / Canton9 reviews

   3.0

   Dined on May 11, 2025

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 4

   They tried to seat 6 of us in a 4 person booth. We had to wait 20 minutes past our reservation to be seated. The buffet was hit or miss. Meats were fine, biscuits were hard as rock and the sausage gravy was lukewarm warm. Salmon was very good. There was no fresh fruit. The salads were on open platters and not chilled. Our server was great!
   

   Burntwood Tavern - SolonResponded on May 13, 2025

   Hello Renay, thank you for the feedback regarding Mother's Day. With help from our guests we can continue to make improvements to our systems in the future. We only offer these buffet promotions twice a year and it's always a learning experience because of the time in between. I will be recommending a few changes already that will address the observations you have made. We have live music and happy hour on the patio every week on Fridays for the summer. Hope to see you soon, BWT Solon Team
   

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7. L

   Lee Ann VIP

   Nashville1 review

   5.0

   Dined on May 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Celebrated a friends birthday, everything was excellent!
   

   Burntwood Tavern - SolonResponded on May 13, 2025

   Hi Lee Ann, I'm glad to hear the celebration was amazing! We love to help guest celebrate birthdays and other special occasions at BWT! We look forward to seeing you for another celebration or even a drink on the patio to enjoy the nice weather in Ohio! BWT Solon Team
   

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8. S

   Sandy

   Columbus2 reviews

   5.0

   Dined on May 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and service are always good and dining there is always a nice experience.
   

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9. D

   Dana VIP

   Cleveland / Akron / Canton3 reviews

   4.0

   Dined on April 26, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Burntwood has always been my go-to for a nice evening out. The food and service has been consistently good. My only issue was that we had a 7:00 reservation and we were not able to be seated until 7:15. There really wasn't any place to sit and wait, so we had to stand awkwardly by the bar until our table was ready.
   

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10. j

    jeff VIP

    Cleveland / Akron / Canton13 reviews

    5.0

    Dined on April 26, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Burntwood recently did a bit of a makeover. Nothing drastic, just nice. Also new menu. All Good.
    

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