Cafe Americano Brickell

Review summary

1. D

   Dickson

   Hong Kong1 review

   5.0

   Dined on February 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great food and attentive service, although the restaurant was quite quiet perhaps it was a week night
   

   Cafe Americano BrickellResponded on February 27, 2025

   Thanks for the feedback, Dickson! We're thrilled to hear that you enjoyed our food and found our service attentive. We always aim to provide a top-notch dining experience at Cafe Americano Brickell. Looking forward to serving you again soon!
   

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2. G

   Gisele VIP

   New York City8 reviews

   5.0

   Dined on February 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Enjoyed our lunch..Our server mateo was very helpful and informed us about detailed menu items…food came promptly and was tasty
   

   Cafe Americano BrickellResponded on February 25, 2025

   Thanks for visiting us, Gisele! We're thrilled to hear that you enjoyed your lunch at Cafe Americano Brickell. It's great to know that our food came promptly and met your expectations. We always strive to provide excellent service, and we're glad that we could make your experience enjoyable. We appreciate your feedback and look forward to serving you again soon.
   

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3. L

   Luciano VIP

   Miami14 reviews

   5.0

   Dined on January 26, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Had a delicious French toast with dulce de leche, food was perfect, service was very good, definitely a place to came back
   

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   Cafe Americano BrickellResponded on January 30, 2025

   Thank you, Luciano! We're thrilled to hear you enjoyed the French toast and had a great experience with our service. We can't wait to welcome you back for another delicious meal!
   

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4. J

   Jeffery

   Tampa32 reviews

   1.0

   Dined on January 3, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I had an incredibly disappointing experience at this establishment. The service was atrocious from start to finish. The greeter lacked enthusiasm and seemed completely unhelpful, creating a flat and unwelcoming atmosphere. The waiter was repeatedly walking past my table without checking in. I had to request a water refill every single time, which felt like pulling teeth. Attention to detail was completely absent, and the food was below average—definitely not worth the money. To top it off, the bathroom was filthy and smelled awful, further souring the experience. If you’re considering dining here, save yourself the frustration and head to The Hendry, located just two floors down. It’s a much better choice. Don’t waste your time or money at this location. Would not recommend.
   

   Cafe Americano BrickellResponded on January 8, 2025

   Jeffery, we’re truly sorry to hear about your experience. Your feedback highlights areas we need to improve, and we appreciate you bringing them to our attention. We aim for better service and cleanliness, and we hope you'll consider giving us another chance in the future.
   

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5. A

   A

   New York City1 review

   5.0

   Dined on December 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great staff , love the food We visited as family and we will definitely visit again
   

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   Cafe Americano BrickellResponded on December 23, 2024

   Thanks for the fantastic feedback! We're thrilled to hear you enjoyed the food and had a great experience with our staff. We can't wait to welcome you and your family back for another visit!
   

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6. S

   Stacey

   Atlantic City9 reviews

   5.0

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great dinner at Cafe Americano Brickell. We chose it because we were headed to the briteline, and we chose well! Comfy, relaxing setting- service was perfection, food was delicious. A great menu, something delicious for all nine of us. Back to our waitress- she took good care of us, a delightful person who made it all look so easy.
   

   Cafe Americano BrickellResponded on December 11, 2024

   Stacey, we’re thrilled to hear you all enjoyed your dinner at Cafe Americano Brickell! It’s great to know our cozy setting and attentive service made your experience memorable. We look forward to welcoming you and your group back for another delicious meal soon!
   

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7. S

   Shari

   San Francisco3 reviews

   2.0

   Dined on November 2, 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   Order not put in on time, no apology,nothing offered in the meantime, no coffee refills. Disappointing.
   

   Cafe Americano BrickellResponded on November 4, 2024

   Thanks for the review. We're sorry to hear about your recent experience at Cafe Americano Brickell. It's disappointing to know that the service did not meet your expectations, especially regarding the timely provision of your order and refills. We appreciate your feedback and will ensure this is addressed. We hope to have the opportunity to serve you again and provide a better experience.
   

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8. A

   Ahstryd VIP

   Orlando6 reviews

   4.0

   Dined on October 20, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   It was very busy, service was good but I think they need more staff. Food was awesome
   

   Cafe Americano BrickellResponded on October 24, 2024

   Thank you for taking the time to leave us a review. We're glad to hear that you enjoyed our food and found it to be of good quality. We understand that our staffing situation can sometimes be challenging, especially during busy times. We appreciate your patience and understanding. We're always striving to improve and your feedback is invaluable in that process. We hope to see you again soon!
   

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9. H

   Hasan

   Fort Lauderdale1 review

   5.0

   Dined on September 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience. Food and service was quick and fast.
   

   Cafe Americano BrickellResponded on October 17, 2024

   Thank you for sharing your feedback on your experience with Cafe Americano. We appreciate your support and hope to see you again soon!
   

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10. E

    Ebony

    Miami1 review

    5.0

    Dined on September 22, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Really great food. Location is close. Friendly staff.
    

    Cafe Americano BrickellResponded on September 26, 2024

    Thanks a lot for joining us and sharing your experience! We pride ourselves for being one of the best places for lunch and dinner at Brickell!
    

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