Cafe Americano at Caesars Palace Las Vegas

Review summary

1. U

   Uwe

   Tallahassee

   19 reviews

   1.0

   19 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I can only give this restaurant the lowest score possible, because the manager (Eric) asked us to leave because he would not recognize my wife's service dog and her tasks, citing restaurant policy. I tried to explain to him that federal law supersedes any restaurant policy, but he would not listen. He clearly was completely unaware of the tasks a service dog has to perform. A complaint has been filed with the Department of Justice.
   

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2. v

   vivian

   New York City

   7 reviews

   vip
   5.0

   7 reviews

   Dined on November 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Was great! Definitely go early gets filled up quick or go late in the evening! Food was worth the price and highly suggest to set up a reservation before going if eating breakfast.
   

   Cafe Americano at Caesars Palace Las VegasResponded 6 days ago

   Thank you for rating us with 5 stars! We hope to welcome you again soon for another positive experience.
   

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3. L

   Leticia

   Las Vegas

   1 review

   5.0

   1 review

   Dined on November 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Perfect please to eat breakfast, delicious food. Excellent service.
   

   Cafe Americano at Caesars Palace Las VegasResponded on November 27, 2024

   Thank you for sharing your feedback on your breakfast experience with Cafe Americano. We appreciate your support and hope to see you again soon!
   

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4. J

   Jessica

   San Francisco

   2 reviews

   3.0

   2 reviews

   Dined on November 17, 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 2

   Food was OK. Nothing exciting. Potatoes are mass-quantity fried potatoes without much flavor besides salt and we’re not hot. Burrata avocado toast could have been good with different/better bread. Coffee was good. Value and atmosphere subpar due to Vegas overpricing and the always high noise level and crowds, but that is par for the course for the location. Hostess was very nice. I dined alone and was ignored for a few minutes after I sat down. I was on a bit of a crunch to get to the airport so ordered as soon as I got someone’s attention. Server never said a word to me, but did refill my coffee. Ok overall for the location (Las Vegas/strip/Cesars).
   

   Cafe Americano at Caesars Palace Las VegasResponded 6 days ago

   Thank you for sharing your experience at our restaurant in Caesars Palace. We are sorry to read we fell short on expectations this time. We hope to welcome you back some time and make it right.
   

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5. T

   Tyler

   New South Wales

   10 reviews

   vip
   5.0

   10 reviews

   Dined on November 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   All staff work very well. So polite and on top of everything from welcoming us to us leaving was a pleasant experience.. our waitress was lovely. Had a great time, coffee was great and the pancakes were excellent. Nice n fluffy. Thanks again for the lovely service
   

   Cafe Americano at Caesars Palace Las VegasResponded 6 days ago

   Thank you for rating us with 5 stars! We hope to welcome you again soon for another positive experience.
   

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6. J

   Julie

   Palm Springs

   3 reviews

   2.0

   3 reviews

   Dined on November 1, 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   English muffin was hard. Smoothly was like a slurpy. Food overall not great. Service was pretty good considering how busy it was.
   

   Cafe Americano at Caesars Palace Las VegasResponded 6 days ago

   Thank you for sharing your experience at our restaurant in Caesars Palace. We are sorry to read we fell short on expectations this time. We hope to welcome you back some time and make it right.
   

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7. N

   Nicola

   Glasgow

   5 reviews

   3.0

   5 reviews

   Dined on October 31, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 1

   An ok restaurant with absolutely no atmosphere. Food was ok but not for the price. Our waitress at the table was lovely but our waiter at the bar was absolutely miserable and has yet to say one word to us. Wouldn’t recommend.
   

   Cafe Americano at Caesars Palace Las VegasResponded on November 4, 2024

   Thank you for rating your latest experience at our Caesars Palace restaurant. Sorry to see we fell short on expectations this time. We hope to strike back next time you visit our location.
   

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8. NO

   NOLAGAL71

   New Orleans

   11 reviews

   5.0

   11 reviews

   Dined on October 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food… amazing…Drinks…amazing. A must !! Love the ambiance. Ask for outdoor sitting!
   

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   Cafe Americano at Caesars Palace Las VegasResponded on November 4, 2024

   Thank you for rating your latest visit at our Caesars Palace restaurant! We appreciate your feedback and hope to see you again soon to enjoy with us!
   

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9. S

   Sydney

   Las Vegas

   1 review

   5.0

   1 review

   Dined on October 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Gustavo and Toby were amazing ! Our food was spectacular!
   

   Cafe Americano at Caesars Palace Las VegasResponded on November 4, 2024

   Thank you for rating your latest visit at our Caesars Palace restaurant! We appreciate your feedback and hope to see you again soon to enjoy with us!
   

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10. T

    Tom

    Austin

    2 reviews

    vip
    3.0

    2 reviews

    Dined on October 19, 2024

    1. Overall 3
    2. Food 5
    3. Service 4
    4. Ambience 3

    Food was really good but I had a reservation for bottomless mimosas and the waiter told me they did not offer that.
    

    Cafe Americano at Caesars Palace Las VegasResponded 6 days ago

    Thank you for sharing your experience at our restaurant in Caesars Palace. We are sorry to read we fell short on expectations this time. We hope to welcome you back some time and make it right.
    

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