Cafe Portofino

Review summary

1. P

   Pamela

   Hawaii

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   If in Kaua'i, would highly recommend having dinner at Cafe Portofino! Food is excellent; service is stellar!
   

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2. J

   James

   Jacksonville

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 4

   Great view, but food is just not good. Mozzarella sticks came out cold, not fully cooked. Calamari had no flavor and lasagna was decent, but not worth the money. Go to Dukes instead fir the great view and better food.
   

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3. E

   Eva

   Vancouver

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 4

   The server was not the most pleasant. She never asked us if we wanted more bread, or any more drinks. When we asked her to split the bill in 2 separate checks she was clearly put out and it showed. She ended up splitting it in 3 ways and came back with an attitude. Not what we wanted or needed during Christmas Eve. So menu over priced, staff with an attitude..not coming back.
   

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4. T

   Tamm

   Hawaii

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loves our waitress she was amazing food and atmosphere were great
   

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5. M

   Michael

   Las Vegas

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter was exceptionally great ! The food was good
   

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6. E

   Elizabeth

   VIP

   Seattle

   1 review

   1.0

   1 review

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   I don’t believe I have ever left a negative review of a restaurant. However, the ratings on this restaurant are really misleading. Our entrees appeared to me to be a microwave TV dinner dumped on a plate after a more than 30 minute wait. The service was very poor as well. I usually give a business a fair amount of grace, particularly during the holidays, however, the issues I observed seemed to be possible only in a restaurant with long-entrenched disregard for quality of food or service. Please go elsewhere.
   

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7. B

   Brian

   VIP

   Denver

   50 reviews

   3.0

   50 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   While the location and service are very good the restaurant was out of many items including shrimp cocktail, Mahi-Mahi, Ono and Ahi to name a few. The food that did arrive was just OK. The deck was open but the rest of the restaurant including the pizza parlor downstairs were closed and appeared damaged by water or something.
   

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8. S

   Susan

   Chicago

   2 reviews

   1.0

   2 reviews

   Dined on December 16, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   We had a terrible experience. Either they have no system in place to handle food allergies or the waitstaff hasn’t been trained on the system. Our waitress was clueless, unprofessional and disinterested in doing anything but the bare minimum. Find a different place to eat.
   

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9. A

   Allen

   VIP

   San Francisco

   58 reviews

   5.0

   58 reviews

   Dined on December 14, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Always a great place to eat when you're at the resort the first day.
   

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10. G

    Gail

    Austin

    11 reviews

    4.0

    11 reviews

    Dined on December 13, 2024

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 5

    The staff was welcoming. Our server was very attentive. I was just disappointed in the Ono fish as it was not juicy or tender as expected. My husband enjoyed chicken marsala very much though.
    

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