Cafe Rule & Wine Bar

Review summary

1. BS

   BrookeS VIP

   Grand Rapids4 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We loved it here and will be back! The inside was nice, and we also loved the indoor patio dining as well as the outdoor patio. Can’t wait to try them all! Our only complaint would be that we didn’t stay longer and should have dragged out dinner a bit more to enjoy this wonderful restaurant. 😊
   

   • 
   • 

   Is this helpful?

2. G

   Grace VIP

   Charlotte1 review

   2.0

   Dined 7 days ago

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 3

   It seems the food is not the quality it once was. Even long time items (Parma ham and fig jam pizza) seem to not be made to the level they were a year ago.
   

   Is this helpful?

3. T

   Tater

   Charlotte7 reviews

   3.0

   Dined on March 15, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   Steak was not cooked to appropriate temperature. Pasta just ok Broccoli baffle over fried Service medium
   

   Is this helpful?

4. K

   Kristen

   Charleston8 reviews

   5.0

   Dined on March 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love the new changes to the menu. Shrimp scampi was amazing! Tiffany, our server, took great care of us! Thank you!
   

   • 

   Is this helpful?

5. CK

   CherylK

   Western NC2 reviews

   5.0

   Dined on March 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My husband and I celebrated our 55th wedding anniversary with dinner at Cafe Rule. Courtney was our server. Courtney was very attentive and was able to answer all our questions. She even made it possible for me to have dessert that was gluten free. With the reservation I stated that we were celebrating an anniversary and they had especially decorated a table for us. Our food was delicious and prepared just as we asked. The menu is primarily Italian which could make it difficult for anyone who is gluten free but they do have steak and pork chop entrees that are gluten free. We highly recommend
   

   Is this helpful?

6. R

   Roy VIP

   Charlotte29 reviews

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We thoroughly enjoyed our dinner experience as usual. Outstanding food and service. Highly recommend Cafe Rule.
   

   Is this helpful?

7. S

   Stacey

   Charlotte9 reviews

   2.0

   Dined on March 1, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   We were really disappointed. The service was incredibly slow, and the restaurant wasn’t busy. (We went on a Friday night.) The food was very average on every plate. The chicken Marsala was not well executed. The piccata dish had no lemon flavor, and the salmon was very dry and overcooked. Our server was friendly, and the restaurant was beautiful. The owners need to consider matching the prices of the plates to the quality of the food. We overpaid for very average - below average food. We likely won’t go again.
   

   Is this helpful?

8. B

   Billy

   Jacksonville2 reviews

   5.0

   Dined on February 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Perfect place for a quiet date. The service was excellent and the food was great. Highly recommend.
   

   Is this helpful?

9. A

   Angela

   Charlotte2 reviews

   2.0

   Dined on February 13, 2025

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 3

   Unfortunately we did not have the best food experience last night...... The calamari was tough, the wedge salad was too "wet" with dressing and the dessert tasted overwhelmingly like mint.
   

   Cafe Rule & Wine BarResponded on February 17, 2025

   Thanks for the review, Angela. We're truly sorry to hear that your experience at Rule didn't meet your expectations. We pride ourselves on our food quality and it's disappointing to hear that you found our calamari tough and the wedge salad too wet. We also apologize for the taste of the dessert. Your feedback is invaluable to us and we'll definitely look into these issues. We hope to have the opportunity to serve you better in the future.
   

   Is this helpful?

10. T

    Thomas

    New York City1 review

    4.0

    Dined on February 7, 2025

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 3

    Thongs have changed. Too bright lighting. Wait Staff in jeans and aprons like Cracker Barrel. Scallops tough and overpriced. Waiter was amazing and made it a better experience but overall changes not for the better.
    

    Cafe Rule & Wine BarResponded on February 17, 2025

    Hello Thomas, thank you for taking the time to share your thoughts about your recent visit to Rule. We're glad to hear that our wait staff made a positive impression on you with their service. We are sorry to hear that you found our lighting too bright and that our scallops didn't meet your expectations. We appreciate your feedback and will certainly take it into consideration as we continually strive to improve our guest experience. We hope to have the opportunity to serve you again and provide a better overall experience.
    

    Is this helpful?