California Dreaming - Greenville

Review summary

1. C

   Chad

   Unspecified

   1 review

   4.0

   1 review

   Dined today

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   They were an hour behind on reservations however the food and experience was great. My partners steak was undercooked but the restaurant made up for it and it was a great dining experience overall. Definitely going back.
   

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2. T

   Timothy

   Charleston

   1 review

   4.0

   1 review

   Dined today

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Had a 7:15 reservation You are like the end of west. Whatever you and I have drifting advice about the hour.Multiple shooting nine hundred west lover war, how our western?This is eight hundred dollars reported.There also is a family winter. Had to wait until an hour or so
   

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3. R

   Rhonda

   Charleston

   2 reviews

   4.0

   2 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   I was seated 8 min after I arrived. I love open table. The place was very crowded seeing it is Valentine’s weekend however, I walked in a few minutes before my reservation and was seated on time. The food was excellent and the service was professional and friendly. I would definitely recommend California Dreaming!!
   

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4. A

   April

   Charleston

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was great. The service was awesome. Our server was amazing. .it's our. favorite place to go. I always recommend California Dreaming to everyone. Everyone was friendly.
   

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5. D

   David

   Charleston

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   The only reason I just can't give this a five-star is because my reservation was at 10 and we weren't seated until like 10:45 or 10:50. They did say their reservations were running behind, but still, that defeats the purpose of reservations
   

   California Dreaming - GreenvilleResponded today

   David, thank you for your 4-star review! We're so glad to hear you enjoyed most of your experience at [Restaurant Name]. We appreciate your feedback and are always working to improve, so if you have any suggestions on how we can make your next visit a 5-star one, please don't hesitate to let us know. We look forward to seeing you again soon! Regards, Kenshon Peoples Operating Partner
   

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6. D

   Donna Marie

   Atlanta

   2 reviews

   1.0

   2 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 1

   Reservations were 45 minutes behind but they couldn’t bother to contact ahead to let us know. We ordered the salads tasted odd and just ate about a third because we were hungry. About the time the food was supposed to come out they are out of baked potatoes. The go to for steaks. Had we known before we ordered we could have done something else. So we ended up leaving and going home. Had duck donuts for our Valentines dinner. We drove over an hour for a special occasion and won’t be back.
   

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7. G

   Gina

   Charleston

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 4
   3. Service 5
   4. Ambience 4

   First, the food and the service were outstanding. My issue is that the restaurant wildly overbooked for the evening. I realize that it was Valentine’s Day and that it would be busy, but if you can’t offer a reservation, then don’t set one up. When we arrived we were told that they were already 45 minutes behind schedule. Our reservation was at 7:15pm. We got a table at 8:00pm. We had to wait 45 minutes past our reservation time because they overbooked themselves. It is an issue because customers could have appointments or plans after their meal, which we did. Also, our server was so good, literally amazing. I just feel bad for the servers because they are probably getting tables with customers who have been waiting far beyond their reservation time and may ignorantly punish the server by their attitude or not giving appropriate tips because they are frustrated with the restaurant. Why do you need to book so many reservations that you were clearly unprepared to accept? We also had to park 2 parking lots over as the lot was full. I just keep thinking that all of the overbooking seems to be just to make a bigger profit, regardless of the customer experience.
   

   California Dreaming - GreenvilleResponded 1 day ago

   Gina, thank you for letting us know about your experience. We are very sorry that we did not meet your expectations and did not live up to our own high standards. We're incredibly disappointed that we could not honor your reservation time slot and if you have a moment, could you email me offline? I can be directly reached at kpeoples@californiadreaming.rest. I truly look forward to hearing from you soon in hopes of regaining your trust back. Regards, Kenshon Peoples Operating Partner
   

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8. C

   Cameron

   Charleston

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We arrived on time for our reservation and were informed our table had a 1 hour wait. Incredibly disappointed that California Dreaming did not inform us ahead of time, at the least, so that we could have salvaged some of our valentine night.
   

   California Dreaming - GreenvilleResponded 1 day ago

   Cameron, we are incredibly sorry for not living up to our high standards and are disappointed in our efforts. When you have a moment, could you please email me offline? I can be reached directly at kpeoples@californiadreaming.rest. I truly look forward to hearing from you soon in hopes of regaining your trust. Thank you, Ken Peoples Operating Partner
   

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9. A

   Al

   Orange County

   5 reviews

   3.0

   5 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 4

   We had a 515 reservation but couldn’t be seated until 630. Anyone can take a reservation, but it’s the hold that is most important (Seinfeld). Even though it was Valentine’s Day
   

   California Dreaming - GreenvilleResponded 1 day ago

   Al, We would welcome the opportunity to discuss your experience in more detail, should you feel you would like to. If you wish to contact us directly, I can be reached at kpeoples@californiadreaming.rest I look forward to hearing from you soon in hopes of regaining your trust! Regards, Ken Peoples Operating Partner California Dreaming
   

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10. R

    Raymond

    Charleston

    2 reviews

    1.0

    2 reviews

    Dined 2 days ago

    1. Overall 1
    2. Food 2
    3. Service 3
    4. Ambience 4

    Over an hour wait with reservations! Manager didn’t offer a free appetizer or drink
    

    California Dreaming - GreenvilleResponded 1 day ago

    Raymond, we would welcome the opportunity to discuss your experience in more detail, should you feel you would like to. If you wish to contact us directly, I can be reached at kpeoples@californiadreaming.rest. We look forward to hearing from you soon! We want to regain your trust! Regards, Ken Peoples Operating Partner California Dreaming
    

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