Carbone Vino

Review summary

1. C

   Chelsea

   Miami8 reviews

   5.0

   Dined on February 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Beautiful ambiance! Very romantic atmosphere & the Spicey rig was top tier!
   

   Carbone VinoResponded on February 26, 2025

   Hi Chelsea, Thank you for your wonderful review on OpenTable! We're delighted to hear that you enjoyed the beautiful ambiance and found the atmosphere romantic. It's also fantastic to know that you loved the Spicy Rig—one of our favorites! We hope to see you again soon for another special evening.
   

   Is this helpful?

2. S

   Stan

   Dallas6 reviews

   5.0

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The experience was nice and I’ll go back soon. The staff was pleasant and the food was delicious and plentiful. I feel the place is very exuberant and the atmosphere is appealing. Great night
   

   Is this helpful?

3. S

   Shaina

   Dallas1 review

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   0 out of 10. Would not recommend. Food was mid to terrible: More on the terrible side.
   

   Carbone VinoResponded on February 28, 2025

   Hi Shaina, I sincerely apologize for your recent experience at Carbone Vino Dallas. It's disappointing to hear that we fell short in providing you with a great meal. I was hoping you could provide some specifics in regard to what items that may have detracted from your experience. I appreciate your business and hope to hear from you at your convenience. Best Regards, Mark Jodinskas
   

   Is this helpful?

4. K

   Kristen VIP

   Kansas City1 review

   1.0

   Dined on February 13, 2025

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   I don’t even know where to start with this disaster of a dining experience. It’s honestly unbelievable how bad this was. First, I have heard so many amazing things about Carbone and Vino, I was so excited to reserve a table for my birthday and explore what all the hype was about. It was the perfect intimate setting to share with my loved one on my special day but let’s talk about the pizza. It came out looking like a piece of charcoal. The crust was so burnt, it could’ve been mistaken for a tire. Every bite tasted like licking an ashtray, and it wasn’t even the “crispy” kind of burnt — it was the "we forgot about it in the oven" kind of burnt. How does anyone mess up pizza that badly? Then came the bread. You’d think bread is easy to get right, right? WRONG. The loaf was severely burnt as well, and I was barely able to take a bit before the overwhelming flavor of burnt bread overwhelmed my taste buds. Every time I took a bite, I had to choke it down with water, but that barely helped. I’m still trying to figure out how they managed to burn something as simple as bread. And to top it off, the waiter brought a single birthday candle on a plate that fell over and almost set the table on fire! I know the waiter was trying for it to be a nice gesture. It was like a slap in the face after my horrific meal experience. No dessert or scoop of gelato literally just a candle on a plate. The candle fell over and was dripping hot wax over the plate and it was just embarrassing dinning experience. I would love to give this establishment another shot because of all the hype but not at my expense. All of this ruined my birthday celebration.
   

   • 

   Carbone VinoResponded on February 24, 2025

   Hi Kristen, Thank you for sharing your experience with us, and I want to sincerely apologize for the unfortunate events that unfolded on your birthday celebration. It’s upsetting to hear that both the pizza and bread did not meet the standards we strive for. This is not the typical feedback we receive from our pizza and bread and not sure if this was ever sent back or comped by management? We currently do not offer complimentary desserts for special occasions, and I apologize for the candle mishap as well. I can assure you that our pizzas are quite popular amongst our guests and I'd be happy to take care of a complimentary pizza on your next visit or similarly priced item as well as a choice of dessert. I appreciate your business and hope for the opportunity to host you again in the future. Best Regards, Mark Jodinskas
   

   Is this helpful?

5. E

   Elina

   Dallas1 review

   3.0

   Dined on February 9, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Took a very long time to be attended and food was spaced out by 20 min per each course. Very loud and crowded. Food was good, but overpriced for what it was.
   

   Carbone VinoResponded on February 24, 2025

   Hi Elina, Thank you for sharing your feedback with us. I apologize for the delays in service you experienced and understand how frustrating that can be, especially in a busy setting. We're glad to hear that you enjoyed the food, though I’m sorry to learn that it didn't meet your expectations regarding pricing. I would be happy to be your direct point of contact for future requests and will make sure you are always well taken care of. I would also be happy to send a gift certificate in the amount of $100 to be used on your next visit. I appreciate your business and look forward to the opportunity to host you again in the future. Best Regards, Mark Jodinskas
   

   Is this helpful?

6. S

   Sydney

   Dallas2 reviews

   1.0

   Dined on February 9, 2025

   1. Overall 1
   2. Food 4
   3. Service 2
   4. Ambience 3

   Carbone has excellent food, but extremely poor customer service. We waited almost an hour for a table we had a reservation for. They told us to wait in the crowded bar area while they prepared the table. We arrived at 8, sat by 9, ate by 10, and left by 11. Horrible birthday dinner. I would not return after this experience.
   

   Carbone VinoResponded on February 24, 2025

   Hi Sydney, Thank you for sharing your experience with us. We're genuinely sorry to hear that your birthday dinner at Carbone Vino didn't meet the standards we strive for, especially concerning service. It’s disappointing that you had to wait significantly longer than expected, and we understand how frustrating that can be. Please keep me as a direct point of contact for future requests so that I can make sure you are always well taken care of and seated promptly. I would also be happy to send a gift certificate in the amount of $150 towards your next visit. I appreciate your business and look forward to the opportunity to host you again in the future. Best Regards, Mark Jodinskas
   

   Is this helpful?

7. S

   Stephanie VIP

   Dallas13 reviews

   1.0

   Dined on February 9, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   This was such an awful birthday dinner. We made a reservation for 8:15 and still waited 45min. The service was so slow and the food was so salty. Our food was dropped off and we didn’t see our server for 20min to even tell her that the food was too salty to eat and we wanted it re-prepared. I also told them it was my birthday, and they didn’t even bring a candle with whipped cream out - and 3 tables next to us got that treatment. It was a total let down. Overpriced . Extremely salty spicy vodka sauce and super salty meat sauce. We asked to talk to the manager very respectfully and she lacked empathy and resolution. It ruined my birthday. We all left hungry and upset at 11pm
   

   Carbone VinoResponded on February 24, 2025

   Hi Stephanie, I sincerely apologize for the disappointing experience you had during your birthday dinner with us. It’s disheartening to hear that the service did not meet our usual standards and that your meal did not reflect the quality we strive for. Please keep me as a direct point of contact for future requests so that I can make sure you are always well taken care of. We are able to adjust the salt content of our dishes upon request and I would be happy to accommodate this when you dine with us. I would also be happy to send a gift certificate in the amount of $100 towards your next visit. I appreciate your business and look forward to hosting you again in the future. Best Regards, Mark Jodinskas
   

   Is this helpful?

8. A

   Arturo

   Dallas3 reviews

   5.0

   Dined on February 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First off, great food and service. There are two valets, one for tango room and the other for carbone, we accidentally used the one for tango, but the valet didn’t make an issue of it and took the car anyways. Upon entering, there truly is no difference between carbone and vino other than limited menu and decoration. The “two different restaurants” are split by large potted / fake plants. I suppose the distinction allows for quicker service (for what is known as an already slow spot) either way the food was good. Bar is a typical mainstream bar. If you are a tequila aficionado, best they have is Lalo (from what I saw from my seat without getting up and studying the bar) and if you are reading this, 1942 and Clase Azul is NOT good tequila. But their wine list is expansive. If you’re in to that. We took a pizza to go for Super Bowl Sunday. Our waitress, who I think was named Mackenzie was amazing. And our bar back / second server was a Hispanic female that was also very attentive. Also, don’t let the “business casual” dress code listed fool you. There were people there with fresh off the golf course attire, men with By Way of Dallas bomber jackets and jeans / collar shirt throughout. Just don’t look messy and you should be fine getting in.
   

   Carbone VinoResponded on February 14, 2025

   Hi Arturo, Thank you for your fantastic review! We’re delighted to hear that you enjoyed the food and service during your visit. It's great to know our team, especially Mackenzie, made your experience memorable. We appreciate your feedback about the bar offerings and dress code; we always aim for guests to feel comfortable. We look forward to welcoming you back soon—there’s so much more to explore on our menu! Best regards, Mark Jodinskas
   

   Is this helpful?

9. A

   Anne VIP

   Oklahoma City10 reviews

   5.0

   Dined on January 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I have loved everything I have ordered!! I do think my favorite dish is the Bolognese!
   

   Carbone VinoResponded on February 2, 2025

   Hi Anne, Thank you for your wonderful review on OpenTable! We're delighted to hear that you've enjoyed everything you've ordered, especially the Bolognese—it's a favorite for many! We can’t wait to have you back for more delicious dishes at Carbone Vino Dallas. Best regards, Brick Ban - Restaurant Manager - Carbone Dallas
   

   Is this helpful?

10. D

    DeAnna VIP

    Dallas53 reviews

    5.0

    Dined on January 13, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Our go to Wine & Pizza quiet spot on a Sunday Funday! Always delicious & the staff is super friendly!
    

    • 

    Carbone VinoResponded on January 24, 2025

    Hi DeAnna, Thank you for the wonderful review on OpenTable! We're so glad to hear that Carbone Vino has become your go-to spot for wine and pizza. It’s always our pleasure to provide delicious dishes and friendly service. We look forward to welcoming you for many more Sunday Fundays! Best regards, Mark Jodinskas
    

    Is this helpful?