Carluccio's - South Kensington

Review summary

1. l

   lydia

   Berkshire

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   A bit noisy open plan busy. Friendly helpful waiting staff but very long wait 50 mins for our food which was fine when it came after we'd twice queried delay.
   

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2. S

   Steve

   London

   1 review

   4.0

   1 review

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   We arrived late and were running late for football match but the staff made us welcome and comfortable and service was quick and friendly
   

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3. S

   Shirley

   London

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Food and portion size was good. Excellent service from staff who accommodated us when we were 45 minutes early. Friendly and attentive without being intrusive. As we eat there quite often, the only suggestion is a bit more variation on the menu such as a monthly 'guest/special' dish with a meat and vegetarian option.
   

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4. J

   Jonakee

   London

   1 review

   4.0

   1 review

   Dined on January 16, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   Please please PLEASE bring back the Panna Cotta! I’d requested a window table which the restaurant staff didn’t seem to acknowledge. The pasta giardiniera is utterly gorgeous but a study in SHRINKFLATION - costs 80% more than what it used to do and the spinach balls are half the size and so few in number. Still an enduring favourite
   

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5. B

   Bridget

   VIP

   London

   14 reviews

   4.0

   14 reviews

   Dined on January 12, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   It is always a pleasure to visit Carluccio's South Kensington. We are familiar with some of the staff as we are frequent visitors there. The personnel are friendly and attentive in offering their service. The food is consistently good. Thank you for the 50|% discount which is being offered in January. However, constructive criticism, it is about time that the Management made some changes to the menu, it is always the same with no fresh choices for the people who use their restaurants regularly. Other chains change their menu with fresh ideas every season.
   

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6. D

   Darren

   New York City

   9 reviews

   5.0

   9 reviews

   Dined on January 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food which taste authentic to my travels in Italy.
   

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7. K

   Katharine

   London

   6 reviews

   4.0

   6 reviews

   Dined on January 1, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Lovely table by the window, pleasant furniture, not too crowded together, comfortable chairs and table ware. Nice glasses, good wine, though the wine we ordered turned out not to be available.
   

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8. m

   marc

   London

   4 reviews

   2.0

   4 reviews

   Dined on December 31, 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 4

   Compared to Carluccio's in the past mediocre food. The antipasti platter was missing a few components from the photo..... The main course risotto was good but the Chicken Saltimbocca was not good.. I had to leave all the potatoes and only ate the very dry chicken because I was very hungry ..... I used to eat at Carluccio's quite often in the past.. He must be turning in his grave now ...
   

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9. L

   Laura

   London

   5 reviews

   4.0

   5 reviews

   Dined on December 30, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   We booked a table for 2:00pm - I would advise booking in advance for this location, as it seemed a lot of groups were turning up without a reservation and expecting a table to be free, despite it being during school holidays. Restaurant was very busy so noise level was high. Staff were friendly and professional, but there didn't seem to be enough servers for the number of tables, so we had a wait for our table to be cleared, a wait for our order to be taken, and a wait at the end before we could pay our billl. There didn't seem to be enough electronic tablets to go around either, so our order was taken via pen & pad, which led to one of our orders being missed, but this wasn't included on the bill so that was fine. Food was freshly cooked, I recommend the mushroom soup and the chicken milanese. Happy to come here again but hopefully at a less busy time.
   

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10. B

    Beatrice

    Spain

    1 review

    2.0

    1 review

    Dined on December 30, 2024

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 2

    Food wasn’t authentic, just Italian-inspired. Very touristy, but not that bad if you’re looking for something okay.
    

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